Every service, reviewed by real customers

Rebuilt a Squarespace site and hosted it from GitHub with Cloudflare, ending up with a better site at a much lower cost.

Moved their domains over after the Squarespace acquisition and found the transfer simple: request it, wait out the lock, then follow the instructions.

After reporting several bugs, the replies showed no grasp of the problem and then communication stopped.

Moved from the old GoDaddy-owned hosts to Hetzner and netcup, with no surprises, rarely needed support, and netcup usually a bit cheaper.

After about four years on the host, the swap from SiteLock to the host's own AI protection meant malware was found twice without any notification or cleanup for a small business site.

About 20 WordPress sites kept crashing on shared plans, and the move to a managed VPS on the host's advice made things worse, so they are leaving.

Runs large side projects on WP Engine base plan at a fixed monthly price.

Every contact with support has been outstanding in quality and reliability, with a sense of being taken seriously.

Calls Contabo the worst host they have used in 15 years.

Moved hosting from Azure web apps to Linux on Hetzner with Cloudflare edge caching and cut the monthly cost dramatically.

Recently moved their custom-domain email to Fastmail and loves it; Squarespace price rises prompted looking at hosting.

Was charged for a domain they never ordered; GoDaddy said a staff member with account access made the purchase and gave no clear explanation of how.

Found it frustrating that a client's whole Squarespace site could not be reassigned to a new subscription, forcing a manual rebuild, and now leans toward Framer for clients.

After years on a shared plan, renewal hikes put their bill at about $20.63 a month, above the $17.95 list price, so they feel overcharged and are shopping around.

Finds Contabo good value and flexible for both site and email hosting.

Has used GoDaddy for over 12 years and feels it declined; contact-form emails stopped reaching their inbox and GoDaddy branding is on their emails.

Runs KVM 2 plans and advises paying monthly, since one plan kept its old price while another jumped sharply on the next bill. Cancelling anytime is a plus for them.

Finds Contabo low quality, with roughly 30 percent CPU steal that forces buying more vCPUs than needed.

Uses RackNerd and checked their plan: about a year for a modest price with 2 cores, 3.5GB RAM, a 65GB drive and plenty of bandwidth, seen as roughly on par in price with a pricier Hostinger plan.

Uses Hostinger for website hosting and says it has always been pretty good.

Moved servers from Hetzner to Scaleway after Hetzner raised prices by more than other cloud providers.

Waited about 12 hours on the trial, then paid for two years; likes the clean interface, fast site and app, and runs aliases and a custom domain.

Used a series of Liquid Web dedicated servers for 18 years and is moving on, citing outdated hardware, cPanel price rises and doing more maintenance with an AI assistant than with their support.

Ran a web app on Vercel and liked the easy GitHub deploys and dashboard, but worried about the bill when junk traffic hit usage-based pricing, and later moved to a rented VPS.

Has run several projects for months on an OVH 4 CPU, 8GB VPS with no problems and previously had good experience with Hetzner.

Bought an IPv6-only netcup VPS two months ago and enjoyed the low price with Cloudflare proxying, until a service needing IPv4 whitelisting caught them out.

Support couldn't accommodate a custom webmail subdomain, leaving users confused by the mismatched login domain.

Came over from Proton, tried mailbox.org, and returned to Fastmail; found support great when needed.

On the Fastmail trial after leaving Proton; so far finds few limitations, works with their own domain and masked emails, and likes the clean UI.

Opened tickets about mail providers not receiving their custom domain emails and a billing issue; nine days later neither was resolved, and authenticated mail was still landing in spam.

Has run a VPS on Leaseweb infrastructure through a reseller and reports no problems with it.

Hosts with both Linode and Hetzner. Finds Hetzner cloud locations often full, so adding new servers can take months, and notes Hetzner has begun raising prices.

Has been a Leaseweb customer since 2019. Finds it never the cheapest but consistently better on support response and assistance, which matters for their business.

Says Leaseweb is raising prices and that support is poor, and is migrating away from it.

A couple of years on Proton and it has been fine.

Very happy with Fastmail, with many domains to choose from and masked email used often.

Moved from Proton and Tuta to mailbox.org with a custom domain; fine for years apart from clunky interfaces.

Found Tuta support extremely bad: overcharged, a support post unapproved, and three days for an answer, so they deleted the account.

Has used DigitalOcean for years, finds it very reliable and has never needed to contact support because it has always just worked.

Picked Zoho over Fastmail for a first custom domain because it was cheaper and after two years has no reason to move.

Left Tuta for mailbox.org and likes it, with third-party app support and a custom domain.

Tuta blocked two paid accounts and one free account, and their card could not be used on a new account without emailing support.

Set up Fastmail on a new domain over a weekend; easy and everything works great.

Four years on mailbox.org without issues, but support could not fix downgrade errors over three weeks.

Moved from Proton to Tuta and really likes it.

Uses mailbox.org with a custom domain; does not love the interface and has heard of sent mail landing in spam, but incoming mail is fine.

A couple of years on Tuta; works great apart from a weak spam filter.

Enjoys Tuta though the UI is disliked by some and third-party clients are unsupported.

They used the basic plan with their own domain and it worked flawlessly, with quota warnings only when forwarding and moving many mails; they call it cheap and good.

They could not provision servers or deploy client sites for hours during the incident. They patched PHP manually over SSH, and Forge's published instructions were incorrect.

Moved a marketing site off a roughly $12k a year Webflow Enterprise plan to Astro on Cloudflare for about $5 a month.

Has used Fastmail for several months and likes the 1Password masked email integration. Says the apps just work, has no complaints and considers it great value for the money.

They have used Migadu for 3 years on the Micro plan with two domains, called it their best choice, had only two issues that were solved quickly, and never hit daily limits.

They found the Forge control panel completely unavailable during the PHP patch incident, not just slow as the post-mortem described.

They were charged $480 for a new site, could not edit it until buying a $520 plan, and now can only reach an AI support agent despite 24/7 support claims.

Switched to Tuta and is happy.

Used Fastmail a couple of years before Proton and found it good, but now seems pricier.

Agency paid Webflow about $9k a year and replaced it with a self-hosted stack costing about $25 a month.

Fastmail has been good so far.

Rebuilt a Webflow-ready sports team site on Astro, Sanity and Cloudflare to avoid about £34 a month.

Used Proton Mail with SimpleLogin for two years before switching to Fastmail. Found the domain transfer smooth and simple, and has zero complaints about the web, desktop or Android apps so far.

Non-developer designer loves Webflow and builds from Figma links via Claude in minutes.

Moving away from Webflow as it is too limiting for ecommerce and nobody in house wants to use it.

Agency developer no longer recommends Webflow and is moving budget clients away due to high small-site hosting costs.

After several years on Fastmail they let the subscription lapse because they never needed the 60 GB storage and found it too expensive for their light use.

They tried Migadu but all mail, including 2FA codes and login prompts, always arrived about 5 minutes late.

Running multiple VPS instances for production web apps and AI agents with zero downtime and fast customer support responses.

Three months testing mailbox.org for the move out of Gmail; very solid and covers the basics and more.

Migrated family to Zoho Mail on a shared domain; works fine and is affordable, though with more spam false positives than Google.

Signed up in 2025 with a custom domain and wildcard; uneventful and as wanted, though mail rules are weak.

They have paid for Fastmail for 5 years with no issues but can no longer justify about 60 euro per year.

Found the mailbox.org UI clunky and dated with no dedicated app when trying to set it up.

Finds Fastmail's organisation far easier than Proton for a real inbox, and less buggy with a rock-solid app.

About six months on mailbox.org via IMAP with a custom domain and a training spam filter, pretty good.

Switched from Proton to Fastmail for email, calendar and files.

Tuta deactivated their account twice, so they moved to Runbox and had no problems since.

Calls mailbox.org great and cheap with multiple aliases after almost a year and has not considered others.

Nearly got locked out of PayPal because Proton Mail refused to receive the verification code, then moved critical mail back to Gmail.

Says Microsoft 365's built-in backup is super easy to set up and works well.

Mid-build developer says the Box element change forced a workflow switch and will make this their last Webflow site.

Was with Liquid Web from the start and left two years ago. Says the company went from a favourite to one that made them sick after the private-equity buyout, and recommends looking elsewhere.

Migrated from Gmail to Fastmail with easy import and replies from within Fastmail.

Says they have never been able to keep a Tuta account active, paid or otherwise, calling it a dealbreaker.

Seven years on mailbox.org without a single issue across mail, contacts, calendar, tasks and drive.

Uses Fastmail and stopped looking for anything better.

A week-old Tuta account stopped logging in with invalid credentials and the recovery code failed too.

About two years on Fastmail with no problems; everything just works.

After confirming a new Tuta account, the next day login failed with invalid credentials despite correct details.

Uses Fastmail for its features and because other providers accept its mail with less bounce back.

A new Tuta account worked for one day and then returned invalid login credentials.

Could not create a free Tuta account without emailing support, which soured them.

Paid Tuta user since 2019 who is moving to Proton because Tuta caused too many headaches.

Free Tuta account for over seven years with no issues, though used lightly.

Free Tuta account ten years old and never flaky.

Paid account with a custom domain for almost two years with no issues, plus a free account for a spouse.

Free user for a year and a half who finds Tuta amazing after the account was unusable for a day or two after creation.

Uses Tuta with a custom domain, many aliases and a family plan without problems, though support can be slow.

Paid Tuta account since 2019 with never a single problem.

A flagged Tuta account was fixed with one email, and they liked the service enough to pay, wishing Android notifications worked better.

Over a year on Tuta with zero flakiness or remembered downtime.

Had Tuta account problems five times and found customer service deplorable before moving to Fastmail.

Left Tuta because customer service was severely lacking, with zero empathy and rudeness.

Occasional spam-folder problems with this provider, but they don't feel it is selling their data, at least as far as they know.

Years of use across about eight support domains for different apps, with forwarding into a single admin inbox; for the price nothing beats it.

Six years on a Proton Visionary subscription, happy with performance, privacy and security; renewing.

Has used Zoho's free tier for personal email since launch and the paid tier for work, with no major issues.

Uses Fastmail as main email and works well with aliases, rules and subfolders for separate addresses.

On Purelymail with a custom domain so they never have to migrate addresses again.

Proton's free version is all they need; they found Tuta's UI disliked.

Over ten years on the free version for several addresses with no problems or pressure to upgrade.

Has had really good experiences with Fastmail.

Their company uses Zoho's paid service because it is cheap and its spam identification is good.

Tried Proton briefly then stayed with Fastmail, finding it solid and just works.

Finds Purelymail the cheapest and most straightforward provider, lacking only business features.

No complaints with Tuta mail and calendar.

A newer OVH VPS-2 plan gave absolutely awful, CPU-starved performance for a game server, unlike their earlier VPS-3.

Wix refused to cancel on request and billed a year they would never use after five years as a customer.

Moved email from Fastmail and Proton to Zoho, calling it best for a complete task, calendar and mail solution.

Trying Fastmail so far so good and migrated easily.

Tuta has been fine; not as fully featured as Gmail but worth the trade-off.

Used to find Wix easy and intuitive but now spends hours fixing things that fall apart after a change.

After 25+ years, their WordPress installs were all hit with bot and spam files for the first time during DreamHost's security incident.

Switched from Proton to Tuta over a year ago; basic, cheap and does a great job.

After Proton, Posteo and a failed Tuta signup, uses Fastmail with custom domains; apps are great and snappy.

After a year on Proton, mail on a premium-only domain stopped overnight when the subscription ran out, with no warning.

Two years on Tuta, does the job 100% and mail delivery is instant, though the client looks dated.

A few years on Fastmail with a positive experience.

Proton email is blocked at the college where they work, so student applications never get a response.

Paying Tuta customer for about two years and very pleased given their threat model.

Opened their Fastmail account in March 2014 and renews happily every year without ever having an issue.

Made a Tuta account a few months ago with no issues and is slowly moving everything over.

Happy with Fastmail for email.

Started on Proton and switched to Fastmail with no issues and a happy family.

Git-based deployment workflow where updates merge from dev to production is solid for enterprise apps, though adapting to its rigid workflow can be disruptive for agencies.

Stopped using Railway after security incidents and because prices skyrocketed once there was some traffic; now on cheaper Hetzner servers.

Tried several providers and recently switched to Fastmail a month ago; it has been great.

About a year on Purelymail and it has been working well.

Their Proton custom domain was blocked when emailing a US state agency until the contact asked admins to unblock.

Calls starting a website with GoDaddy the worst decision of their life.

Loves Fastmail and uses it alongside Google Workspace for junk.

Finds the official Fastmail Mac app extremely fast, much quicker and less buggy than Apple apps.

Uses the Fastmail desktop app for advanced keyboard shortcuts with a best-in-class move-to-folder flow.

They could not open a support ticket during the outage even as owner and creator of the subscription, getting through automated support agents only to be told to ask their provider to open it.

They run one Coolify on a single VPS for a Next.js app and find day to day deploys are just git push. The proxy being Traefik cost them debugging time because many older guides use Caddy labels.

Liked not thinking about infrastructure on Railway, but recent downtime is a blocker and they are looking at self-hosting.

Finds Hostinger great for most use cases unless bandwidth limits matter, with only good experience in North America.

Support would not respond during outages and afterwards said they saw no problems on their end.

They had about an hour of trouble with their SQL elastic pool in West Europe where the server was reachable but no tables were accessible.

They saw not only SQL problems but also disconnected virtual machines during the West Europe incident, all of which came back later.

Their AKS VMs were live migrated several times a week, which exposed a Redis client config issue causing latency and pod restarts. After tuning pings and keep-alives they have had no VM freeze in months.

They ran a cluster of 40 then 120 nodes on Azure and hit network backplane flooding, fixed by bigger VMs and then API refactoring. They say Azure documents these best practices poorly.

They found the Azure health history still showed no event for their subscriptions during the West Europe incident and felt the status and health reporting is lacking.

They chose Railway for its managed setup and infrastructure visualizer at a price close to a VPS, and say it is far cheaper than AWS for them, despite its reliability issues.

They run Coolify across two servers for side projects and client sites and like its one-click services and template library. They find it heavy on resources and say the UI gets confusing as servers are added.

Two-person kitchenware store with 90 SKUs has a 6.1 second mobile load and 71% bounce, blamed on script-injecting Shopify apps and a $4,800 agency fix quote.

Archived their portfolio site and cancelled Webflow because it was too expensive.

Says you will never speak to a human at Wix and will face exorbitant cancellation charges.

They saw no problem during the West Europe outage because their Azure SQL server is only privately accessible, which they suspect explains why others were hit.

They ran Coolify on a single VPS for small apps and internal tools and stayed because it needed so little attention day to day. They could drop down to plain compose when a tweak was needed.

They had to restart a stuck elastic pool with eight databases during the incident, with SSMS not showing logins and a job looping on authentication.

Their VMs sat on full servers with no capacity, so every small hiccup shuffled the whole rack slowly, and they eventually moved region.

Their Windows VMs crashed right after provisioning with disk hardware errors and a month of work with support, including kernel dumps, got no result. They switched from spot to on-demand VMs at higher cost.

They hit an Azure SQL outage in West Europe where connections failed intermittently and tables could not be listed in SSMS on the primary of their failover group, while the read-only failover copy looked fine.

They could connect to their server but not browse the databases in their Azure SQL elastic pool, and restarting the pool failed with an internal server error while service health showed nothing.

They lost metrics and databases during the West Europe elastic pool outage, a restore failed, and support gave no response for two hours beyond generic automated replies.

For a month their AKS Linux VMs froze together with connectivity issues and support was not useful. Switching from Dasv6 to Dsv7 stopped the freezes but costs more.

They report essentially zero downtime in the 5 years their team has used Render.

They currently run a VPS with IONOS and have no complaints, though they describe their use case as simple.

Locked out of email for three days after a forced password reset; DreamHost ignored repeated requests to reset MFA and does not take phone calls.

Likes Fastmail for aliases: 1Password integration and it handles replies.

AI API key stolen via Railway; an Anthropic alert, not Railway, revealed it, and a spend cap limited the loss.

Moved 26 low-traffic WordPress sites onto one large Contabo VPS with CloudPanel in 2024, using about 9GB of RAM with object caching, and notes disk can drag under load.

Custom domain hosted on Proton landed in spam or was blocked; after switching to iCloud there were no issues.

During GoDaddy's certificate mass revocation, certificates had 3 hours or even negative warning, and GoDaddy's delegation settings were a joke.

Going through last year they found they appear to have been double billed, which they link to shifting billing dates.

They lost invoice access entirely, and after weeks support told them to create another subscription for billing. First-line support just follows a script until a senior engineer gets involved.

A retailer silently cancelled a limited edition order because its terms disallowed Proton Mail addresses.

Newly assigned DDoS-protected IP came cluttered with dozens of old firewall rules and support ignored tickets and refund requests for 17 days.

When they reported a hacked site, DreamHost support gave minimally useful info but kept the site up and put a restored backup in a separate directory.

Paying Fastmail user for years; free aliases on its own and custom domains are easy to drop.

Uses Zoho Mail with a catch-all on their own domain and sending works well.

Had two Linux VPSes restart unexpectedly during the outage and could no longer log in with their passwords.

GoDaddy-backed certificates were mass revoked with only 3 hours notice at 2am on some and no notice on others, forcing rushed renewals.

Left SiteGround because the plan renewed at several times the introductory price after the first year, and moved to Hetzner where the renewal matched the signup price.

Recycled DDoS-protected IPs retained old customer firewall rules without being reset, and mounting issues after the acquisition forced a move to OVH.

Uses Fastmail masked emails per site and really likes it.

Fastmail masked emails work perfectly; only two companies ever questioned them.

As a student they used the $300 trial to host a Minecraft server on virtual machines and ended up with a $157 charge. Their billing account is closed and support redirects them to an automated assistant.

They found Coolify extremely resource hungry for how little it does, with critical bugs in persistent storage handling for compose services, and would not use it in production.

After a malware attack on shared hosting, HostGator support wanted over $300 to fix and restore.

Railway is insanely fast to deploy with a nice UI, but security and reliability let them down; switching permanently.

Kinsta help is nice and available, but overage charges for bot traffic are out of control and they are looking for a new host.

Squarespace stopped their domain after a business structure change, halting emails and billing during peak season with one useless reply a day.

With about a decade in cloud, they ran two startups on GCP and never had a billing or alerting issue.

After an earlier outage they moved their services from Railway to AWS. After the latest incident they cancelled their subscription, saying even the support page would not load.

InMotion left a client's VPS unpatched for a security issue for over a day while two tickets went unanswered and phone support could not escalate.

Had three servers down for over 48 hours with no information from Hostwinds and plans to move to a new host.

Later netcup VPSs had weaker, slower virtual CPUs than the US ones, though they would still choose netcup for a VPS.

GoDaddy revocation emails arrived at 20:30 CET and 80 certificates had to be reissued overnight.

With A2/Hosting.com for over 12 years, says support feels less personal now but is more effective and faster for many issues, and that things have been stable lately.

Started building a site on Bluehost, went another way, and found cancelling hard: no online option, and customer service kept questioning the reason for more than 15 minutes.

Their team spent a full day rotating secrets after the Railway incident and lost count of the complaints in their chat.

Six years with A2, now Hosting.com, with no issues from the change apart from pricing, and great support.

Beta site on Railway: Gemini key abused for about $2k in two hours, no notice from Railway, deleted all accounts.

Started on Railway because it was easy and cheap, but two years of outages and the breach handling are pushing them off.

On a 7-day Railway trial, could not deploy on day 3 and is not happy.

Moved everything to Cloudflare; Railway's infrastructure stability was not consistent.

API credits drained despite usage limits after the Railway breach, and they could not redeploy for 30+ hours.

Revoked an OpenAI key before it was used, but says Railway has had too many issues and will use a better-known host for sensitive apps.

Easy to set up after just getting it, used with Thunderbird on a Linux PC and FairEmail on the phone.

Rolled out a new PHP update across an entire fleet of hosted sites within half an hour of upstream release.

They had downtime during the Railway incident while they redeployed their app on DigitalOcean, and do not plan to return.

They moved their Rails apps to DigitalOcean Kubernetes a few years ago using the Cuber gem and say it works perfectly.

They use Heroku for all their client work and say elsewhere they have had no issues in about 10 years.

A year on Tuta: the iOS app is awful, gestures finicky and widgets unreliable, so they plan to leave.

Mail sent from their Proton address does not arrive at their Gmail.

Chose Zoho Mail as nearly the only provider supporting a custom domain with plain-text auth.

Manufacturing business says managing inventory calculations and bundled units on Shopify is insane for made-to-order products.

Agency owner thinks $29 a month is fair for a powerful CMS, hosting and a platform to manage a whole site.

After the Railway incident, migrating to Fly.io was far easier than expected, about 30 minutes.

Used Hostwinds for a few years without issues, but their server hosting a newly released app's backend has been down for 48 hours with customer service suddenly unavailable.

Stayed with MDD Hosting for about a decade and still calls them fantastic, leaving only because they could not swing the pricing for another three years.

Production e-commerce down 72+ hours after maintenance and support sent a canned reply without reading logs.

Happy customer but cannot honestly say netcup support is OK.

Finds Wix infuriating to contact, with only an AI chat bot for help.

GoDaddy gave a generic ChatGPT-style answer that would have cost the company its data during an outgoing migration.

Left Liquid Web over poor service and saved $100/month with a DigitalOcean droplet and RunCloud.

Moved to A2 Hosting for better performance than GoDaddy; after the Hosting.com acquisition the legacy plan rises from $11.99 to $16.99/month.

Pantheon communicated far better on its status page than WP Engine during the PHP incident.

Sites on their IONOS account went down during the PHP incident while SiteGround and Krystal were fine.

Found SiteGround middling: better than Bluehost and worse than Kinsta, with pricing that matches that middle position.

They describe a Railway outage running toward 48 hours with their availability dropping from 99% to about 95%.

Finds Tuta unappealing but it just works.

Agency keeps its SMB clients on Webflow and both sides are happy with it.

Has multiple sites and databases on Hostwinds that went offline and came back repeatedly for 24 hours with a broken ticketing system; credentials were reset and needed a support email to regain access.

Runs RAM-heavy quiet services on a 12GB Contabo VPS, noting shared CPU on the cheap RAM-heavy plans is real.

Business account setup took a week and tax is still not set correctly.

During the GoDaddy certificate mass revocation, communication was generic, the portal did not show affected certs, support was clueless and Europeans got 3-4 hours notice.

Says their Hosting.com server stayed unpatched against a critical PHP exploit for 12+ hours, forcing them to take production servers down for a day, and plans to leave at renewal.

Hosts about 418 WordPress sites for work on a SiteGround server; sites keep going offline and SiteGround blames the uptime monitoring tools, which the poster disputes.

Their app got a big traffic boost from a podcast shoutout, but new users could not sign up and they could not deploy a fix because Railway deployments were down.

Finds the Tuta app bare bones, slow and old-fashioned.

Former enterprise client paid $90k a year for Webflow, with the contract running to 2028 despite exploring Sanity.

Locked out of the Hostwinds client area for a second day while needing to work on a client's website.

Paid for a server and received no credentials or reply to two tickets.

Needed nearly four hours on the phone with GoDaddy support to renew an OV certificate after the revocation purge.

Former A2 customer pleasantly surprised two years after the Hosting.com takeover: prices remain attractive, services run as intended and tech support is great once past the AI bot.

Manages about 150 small-business client sites on SiteGround, likes the control panel and extra services and rarely needs support, but would not use its VPS or cloud plans for heavy sites.

They say Railway's status page claimed slow builds while deployments were not working at all, even on the pro plan.

Building entirely with AI inside Webflow, finds it the best it has been for go-to-market teams.

Received an unpaid-bill email despite paying on time through PayPal, then lost client-area access with all websites down and only AI chat bots on live chat.

GoDaddy phone support transferred the caller and a 65 minute wait ended with no help because a customer ID was needed.

Railway asked them to change exposed variables but they could not deploy a new build, leaving their service inoperable.

Many-year customer who found service rock solid until recently, then had their VPS terminated without warning followed by this outage, and will not renew.

All certificates went untrusted after hours during the revocation and GoDaddy's cert manager was crawling.

Cybersecurity worker says Railway was unreliable for six months before the env-var breach and is moving off.

Solo founder's OpenAI and Anthropic keys were compromised; rotated them but could not deploy because Railway paused deployments.

Anthropic disabled a Railway-linked key after unauthorized use; Railway never notified them.

Outages are common on Railway and the breach handling gave no proper notifications or dashboard warning.

Spent hours rotating keys after the Railway breach only to find the new ones leaked again; fixes would not deploy.

Liked Railway but the env-var breach spooked them into moving small projects to EC2.

Production database down for hours with no way to restore or redeploy on a Hobby plan.

Third time burned by Railway; migrated their business to DigitalOcean.

Many issues lately; says Railway is not worth the $200/month they pay and is moving.

OpenAI key leaked through the Railway incident and was burned; a spend cap limited the loss.

OpenRouter disabled leaked keys; Railway never said which projects or keys were affected.

Their Anthropic key was used by an unknown party after the Railway breach and deployments stayed down for 10-14 hours.

A 7k increase in OpenAI costs from a key leaked via Railway.

During the PHP security release day Forge was unusable for them, taking 3 minutes just to load the servers list.

They say Railway has had major issues for over a year and two incidents in two days left them unable to update projects. Even support was down, and they are asking for an alternative.

Uses both; Tuta keeps letting through spam from senders they marked as spam many times, unlike Proton.

Moved from Gmail to Proton; it has been great and super easy.

Customer of eight years whose VPS hosting three business sites was accidentally deleted by Hostwinds and restored after a complaint; then the server went down again with the client area inaccessible and no timeframe.

SiteGround updated all their sites within an hour during a critical PHP patch while WP Engine lagged.

Put premium sites on WP Engine expecting better security response; SiteGround patched in an hour while WP Engine lagged and a client site was shut down.

They found that a manual PHP update on Forge installed a version without the security fix during the release, which they found very annoying.

They needed to ship an important product and Railway had been unable to deploy for 12 hours.

Loves Tuta as simple, private and much cheaper than Proton.

Could not connect over FTP or update their sites during the outage, though their existing sites kept working, and says they have had no problems in several years with Hostwinds before this.

DreamHost patched the PHP vulnerability while the WP Engine site was still not patched.

They report that both a manual update and the UI update for PHP 8.5 on Forge still gave them the old PHP version during the security release.

They could not deploy a critical update to their PHP services during the Railway outage and had to take the services down.

After not signing in for a while they could not even pay Tuta to regain access.

WP Engine level 1 support knew nothing about the critical vulnerability and gave generic, outdated information hours later.

They were unable to deploy on Forge because deploys were cut off after a few minutes, while the server status page showed green. They also saw a wrong not-updated banner and a buggy Forge UI.

As a paying customer running client applications, they could not access projects or deploy during the outage. They give Railway 24 hours before cancelling their subscription.

Tuta suspended their account after creating it as anonymously as possible, so they went back to Proton.

Chose WP Engine for support and security features but is pissed at the slow PHP patch.

They moved projects off Railway after the underlying GCP provider cut it off for about a day. They also saw services locking up and needed repeated restarts.

Finds Tuta's service fine but its app bad, and prefers Proton.

Railway deployments began failing just before they pushed their new Android app announcement to production, and had been down since.

They have thousands of users and could not deploy during the Railway outage, so they are asking for alternatives.

They have the opposite experience of the complaints: they are amazed by Railway's performance and by the features they get for the cost.

They deliberately run on Google-operated regions in Belgium and the Netherlands rather than the London colo region. They were unaffected by the europe-west2 outage and hope it leads to improvements.

They run many client sites on an IONOS VPS with no complaints. On the rare occasions they needed support it was great.

Tutamail is already their favorite and Proton let them down in many ways.

Has used free Zoho Mail accounts for years since leaving Gmail and finds it clean, simple and nicely designed.

KVM 8 renewed at 777 euros after paying 276 the previous year, and support offered only 20% off.

Accounts get locked for identity confirmation, taking 3-4 days and public pleas to get a human to review documents, with no way to upload them early.

Super happy since moving from Namecheap to Porkbun a couple of years ago, only missing an iOS app.

Cloudflare sells domains at cost, about 10-11 dollars for a .com.

Several of their sites on Kinsta's London data centre were down for hours while waiting for Kinsta's engineers to explain the outage.

Runs everything on OVHcloud EU VPS instances; availability can be limited, but they are much cheaper than Hetzner for similar specs.

They run hobby projects on a 1 euro per month VPS and report zero problems so far.

Tried Proton and Tuta, preferred Tuta within days; fewer features on the free plan but they like the simplicity.

Ten years with Namecheap with stellar support until recent months, when renewing a basic hosting plan went badly and they migrated sites to company-managed cloud servers.

Briefly tried Kinsta and was unimpressed: the PHP worker limit made an optimized WooCommerce store struggle, and one yearly sales report made the site inaccessible.

Tuta deleted their inactive free address after six months and could not be recovered.