GoDaddy

A developer dislikes GoDaddy in general but finds its Managed WP service pretty good.

“I can't be doing with GoDaddy as a rule, but their Manage WP service is pretty good.”

A former GoDaddy customer found it really spammy with constant upsells and moved everything to Namecheap.

“I used GoDaddy years ago. They were really spammy, constantly trying to upsell. Then their (then) CEO shot an elephant. I moved everything to Namecheap who are great.”

A developer finds GoDaddy nickel-and-dimes customers, doesn't offer free Let's Encrypt SSL, and has terrible support.

“The problem I've had with GoDaddy is that they try to nickel and dime you to death. They're the only web host I know of that doesn't offer free SSL”

A GoDaddy customer of years has never had an issue.

“Have used GoDaddy for years and have never had an issue with them.”

A former GoDaddy customer left in 2020 because GoDaddy charged for SSL certificates on every site instead of offering free ones.

“Godaddy wasn't offering a free SSL certificate, and I would have had to pay for each site that I had with them.”

After leaving Hostinger, a business owner got GoDaddy phone support to help with the DNS changes and set up a new working site.

“Gondaddy phone support helped me change the dns stuff and had to set up a completely new website.”

A GoDaddy customer can reach a real person by phone who fully solves their issues, usually within a few hours, via a callback.

“I can get a real person on the phone who is able to completely help my issues, usually within a few hours. Don't even have to be on hold, I submit my phone # and they call me!”

A site owner left GoDaddy because its support blamed every problem on plugins; the issues vanished after moving to SiteGround.

“Every problem with the godaddy sites, their tech support said it was a plugin. Issues. Those plugin issues magically went away after moving to siteground.”

A WordPress freelancer has clients buy GoDaddy hosting; it isn't perfect but clients trust it and the invoicing is clean.

“GoDaddy isn't perfect (in so many ways) but I find it is very trusted by my clients and the invoicing is very clean for me, by not doing any hosting services.”

A small-business owner regretted GoDaddy: heavy upsells, a much higher renewal price, and a $2.5k website service that dragged on and was only partly refunded.

“Lots of upsell, when it came to renewal they wanted to charge a lot more.”

A GoDaddy domain customer hasn't had an issue in six years.

“Haven’t had an issue in 6 years.”

A GoDaddy domain customer never had a problem but says renewals cost nearly double Porkbun or Cloudflare and it nickel-and-dimes for extras.

“They tend to charge nearly double the price for renewals (compared to porkbun or cloudflare, depending on the TLD). They also nickel and dime for services that have superior free”

A small-business owner had domains, email and hosting at GoDaddy, was paying far too much, and saved hundreds a year by moving everything elsewhere.

“I had Godaddy for registrar, email, and web hosting. I was paying waaaay too much. Moved the domains the Porkbun, the email to fastmail.com, and the landing page to Carrd.co. Saved hundreds per year doing this.”

A small business with everything at GoDaddy has had very few issues; the builder is limited but fine for 40+ pages, and support fixed a technical issue on time.

“Personally I have had very little issues. The website builder is limited but good enough for a simple website with 40+ pages. Surprisingly customer service was helpful when I faced a technical issue, they fixed it on time.”

Someone helping a business owner saw GoDaddy hold an expired domain for ransom, then re-buying it meant dodging upsells across multiple screens.

“I helped a business owner whose domain accidentally expired and GoDaddy held it for ransom before trying to auction it off when he didn't pay the ransom. After they failed”

An agency lost a client domain at GoDaddy after missing the grace period; support promised them first place in the backorder queue, but they had to pay a broker $2,000.

“I called support, and talked to someone, and they ASSURED me on the phone that we would be first in line in the queue of the domain backorder system to”