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In a one-month test with two Livewire apps they saw databases failing to wake, apps dropping mid-session, daily restarts, wonky logs and weak support. They found it expensive versus Forge with DigitalOcean.
“Unscheduled server restarts multiple times a day during office hours, they keep saying it has to do with a hibernation issue they are experiencing”
After a few months they still find the product good and deployments easy, but backups on a 30 GB Postgres database gave their client a surprise invoice over $300. They switched to MySQL.
“which gave my client a surprise invoice of more than $300”
They compared it with a VPS plus Ploi: setup is quicker, but costs multiply per app, hibernation start-up takes at least 7 seconds, and databases and Redis add up.
“Sure with laravel cloud you can set up your app quicker, but it quickly gets expensive”
They moved from a Fly.io setup and found Cloud servers faster at similar configuration, with smooth setup and easy environments, databases and cache. Object storage was the one hard part.
“The speed was immediately noticeable. Cloud servers performed much better than our equivalent at fly at the same or similar configuration”
They deployed a bare test app on the $0 sandbox plan, forgot it, and got a $6.31 invoice. Support said nothing could be done, so they will not use or recommend it.
“Customer support basically told me there is nothing they will do and it is my fault”
They set up two sites on Laravel Cloud in under two minutes and found it easy, but noted 8-18 second wake-ups from hibernation, high cost and limited control.
“I really enjoyed setting up two sites on Cloud. It took less than two minutes to spin everything up and it just worked even without any tinkering”
They ran a tiny API and test website and were surprised by a $70 bill, saying it was their last time.
“For a small free app I have a API with a single endpoint, a small website for testing and I just received a $70 bill”
They found their initial experience smooth and enjoyable, but the shared MySQL credentials at cluster level are a non-starter for them.
“Disappointed because my experience with it initially was silky smooth and really enjoyable”
They tried the free tier with little cost and liked it, but publicly exposed databases are a dealbreaker for them until private ones exist.
“The fact that databases are publicly exposed is a complete no go for me. If/when they can make them private, I'm in. Besides that I really like it”
Of the 9 reviews with a clear verdict, 11% are positive, 56% mixed and 33% negative. The praise mentioned most is easy to use. The most common complaint is surprise bill.
The praise reviewers mention most: easy to use (2 reviews) and fast (1 review). For example: They moved from a Fly.io setup and found Cloud servers faster at similar configuration, with smooth setup and easy environments, databases and cache. Object storage was the one hard part.
The complaints reviewers mention most: surprise bill (3 reviews), poor support (2 reviews) and slow (2 reviews). For example: They ran a tiny API and test website and were surprised by a $70 bill, saying it was their last time.
9 are quotes from discussions on Reddit, each linked to the original post. Customer reviews are checked for spam before they appear, and only they count toward the star rating; quotes never do.