WP Engine

Switched from SiteGround to WP Engine and saw speed improvements with responsive support.

“I switched from Siteground and saw speed improvements. Support is responsive.”

Used WP Engine at a previous company; one-click migration, backups, staging and support that fixed an issue fast.

“I don't think I have ever been so satisfied by a product like WPEngine. They even bought the all popular ACF plugin. This is a pure testimonial coming from a satisfied customer.”

Has used WP Engine for work and rates its support the best among WordPress hosts.

“OP is spot on regarding WPEngine features, and I’d add that their support is the best I’ve dealt with across all WP hosts.”

Put premium sites on WP Engine expecting better security response; SiteGround patched in an hour while WP Engine lagged and a client site was shut down.

“I have all my premium sites on WP Engine because I thought they would be better in times like these. I thought wrong.”

DreamHost patched the PHP vulnerability while the WP Engine site was still not patched.

“I have a site on Dreamhost and one on WPEngine. Dreamhost was patched. WPEngine has not been patched”

WP Engine level 1 support knew nothing about the critical vulnerability and gave generic, outdated information hours later.

“When I contacted support about 22 hours ago the level 1 support knew nothing of the vulnerability and asked me to send him a link.”

Chose WP Engine for support and security features but is pissed at the slow PHP patch.

“I am on WPEngine because their custom support and security features. Of course i'm pissed.”

A site recovery specialist says most of the 10-15 clients who came to them on WP Engine ended up moved to better-performing or cheaper hosting.

“So between 2012 and two weeks ago, of the 10-15 clients who came to me on WPE I eventually moved most of them to either better-performing hosting or less expensive hosting, or better-performing and less-expensive hosting.”

A WP Engine customer of ten years has had nothing but excellent support and trusts it to keep sites secure.

“Highly disagree. I've had nothing but excellent support for the past 10 years”

A long-time WP Engine customer sees slowdowns and declining support, and a sales call to upsell a $600 server for a WooCommerce site; backups and staging are still good.

“I manage many sites for many clients as well as personal projects on WP Engine. I'm the one who originally recommended WP Engine to most of my clients. I have”

An agency using WP Engine with many clients says support quality has declined, with most tickets taking multiple weeks to resolve.

“Support _was_ great. I've used WP Engine with a number of clients and I have noticed a marked decline in the quality and timeliness of Support Tickets. It used to”

A WP Engine customer finds it excellent, especially its support, where technical issues are resolved on the spot or they are guided to a fix.

“WP Engine is nothing but excellent. For many reasons including the most important, Support. All your technical issues are either resolved on the spot or you are guided to resolving the matter.”

An agency with many client sites on WP Engine says support is excellent, performance great and the admin panel great.

“Got a load of client sites on wpe, can only agree, support is excellent, performance is great, admin panel is also great.”

An agency that preferred Flywheel says WP Engine's first support reply is always a form response telling you to deactivate plugins, even when you already did.

“WPEngine, the first reply is always a form response telling you to deactivate plugins, even IF your ticket clearly states you already deactivated all your plugins.”

Moved 50 sites to a WP Engine custom 350GB plan and never regretted it.

“Switched 50 sites to WPEngines custom 350gb plan and never regretted it.”