Hosting.com

Left SiteGround after nearly 20 years for A2 Hosting: support loads better and a tricky site migration was handled well.

“Customer service and technical support is loads better and they did a great job migrating one of my sites”

Used an A2 Hosting multi-year deal, got a refund for unused time with no questions, and support chat was good.

“They refunded the time I didn't use, no questions asked. Their support chat was good the few times I used it.”

Says Hosting.com support is now AI responses where they used to get a human with decent support.

“Their support is now AI responses from what I can tell. I used to actually get a human and the support was decent. No more.”

Six years with A2, now Hosting.com, with no issues from the change apart from pricing, and great support.

“I have been with A2 for 6 years, and have had no issues with the change (except for pricing, which was always going to happen!) Support has been great.”

With A2/Hosting.com for over 12 years, says support feels less personal now but is more effective and faster for many issues, and that things have been stable lately.

“Support feels less personal now, but more effective and faster for many issues.”

Former A2 customer pleasantly surprised two years after the Hosting.com takeover: prices remain attractive, services run as intended and tech support is great once past the AI bot.

“BUT I am pleasantly surprised two years in! The prices remain attractive, services run as intended (EU based server), cpanel has everything I need and the tech support is actually great;”

Long-time customer facing a steep renewal price increase and a support reply from an AI bot, after several outages in the past year that forced their first support tickets; switching hosts.

“This is after several outages the past year where I had to, for the first time ever, put in support tickets.”

Says their Hosting.com server stayed unpatched against a critical PHP exploit for 12+ hours, forcing them to take production servers down for a day, and plans to leave at renewal.

“I've had to pull my production webservers down for a full day because of their inability to roll out a vendor patch in a timely fashion.”

Had an A2 reseller account for nine years and says that after Hosting.com took over, WHM was inaccessible for days, cPanel crashed, prices rose and support was horrific, so they left.

“As soon as hosting .com took over, everything declined. WHM was inaccesable for days, cPanels would crash etc. I tried to give them a chance, but between performance, price increases, and horrific support”

Switched from SiteGround to A2 when renewals rose; A2's service is much better, capable and willing to help.

“The customer service is so much better at A2 - they are really capable and smart people who are willing to help.”

Moved from SiteGround to A2 Hosting 2-3 years ago: good uptime, decent communication and helpful service.

“I moved my business from SG to A2hosting 2-3 years ago and have been quite happy with them. Good uptime, decent communication and helpful service.”

Moved from SiteGround to A2 Hosting four years ago and says support has been great.

“I was with Siteground but moved to A2 Hosting four years ago. Support has been great”

Moved a site to A2 Hosting less than a year ago and it has been smooth sailing.

“I moved my site to A2 also. It was less than a year ago, but it has been smooth sailing so far.”

Moved a dozen sites from Bluehost to A2 Hosting; support has been excellent and far more knowledgeable than Bluehost.

“Support has been excellent. And I’ve hit them frequently with what I think are probably less common requests. They’ve proven far more knowledgeable and helpful than BlueHost ever was.”

Moved to A2 Hosting for better performance than GoDaddy; after the Hosting.com acquisition the legacy plan rises from $11.99 to $16.99/month.

“This was at a monthly rate of $11.99 (with a 3 year term). They now want to charge me $16.99 per month for a three year term.”

An A2 Hosting customer says it has been awesome for them.

“A2 has been awesome for me”

An A2 Hosting customer of almost a decade has had very good results.

“I've personally had very good results with A2 Hosting for almost a decade.”

A Hosting.com (formerly A2) customer of over a decade says downtime is nil, though support is infrequently frustrating.

“We use hosting.com, which used to be a2hosting.com until last year. I’ve used them for over a decade. They aren’t perfect, but downtime is nil.”

A customer who left Bluehost moved to A2 Hosting, which helped them fit its storage limits and migrated their entire cPanel including email.

“I moved to A2. They DO have storage limits, so you need to get within those settings, but they helped me to do so and they migrated my entire CPanel”

An A2 Hosting customer of over five years has never had a problem and finds support very responsive.

“for over 5 years now for my family website and have never had a problem.”

Uses A2 Hosting and says it has been great so far.

“I use A2 Hosting, and so far they've been great.”

A WordPress user rates A2 Hosting (now Hosting.com) for great support, fast servers, reasonable prices and one-click WordPress installs.

“A2hosting - great support. Fast servers. Reasonable prices. One click WordPress install.”

A developer found A2 Hosting (now Hosting.com) shared hosting fast and stable, but the price roughly tripled after three years.

“For shared servers very a2hosting is very good, fast, stable, but after 3 years price is, like, 3X.”