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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.

Updated continuously · Most recent first

netcupNegative

Reddit · r/VPS · yesterday

Two months into an RS 8000 root server, tickets take days and end in unexplained one-line closures, with repeated downtime from the network, so they plan to move away. The provider is inferred from the RS 8000 plan name and the Austria network mention.

FastmailPositive

Reddit · r/fastmail · 7 days ago

Has been a Fastmail customer for about five years and is very satisfied overall, praising its support documentation and noting it was easy to reach support the three times they needed it, while not always agreeing with its decisions.

CoolifyPositive

Reddit · r/selfhosted · 8 days ago

They run their 8-person agency's tooling on 2 cheap VPS managed through Coolify and call it one of their favourite tools, handling deployments and infrastructure. They have also moved client workloads from AWS and Vercel to it.

Hosting.comNegative

Reddit · r/webhosting · 8 days ago

Has been with Hosting.com for about five years on a reseller plan and is leaving after three price increases in a single year, the plan renaming and going from $39.60 to $48.60 a month. Says he was not told the amounts in advance and found out only when charged; he cancelled and is moving elsewhere.

Liquid WebNegative

Reddit · r/webhosting · 8 days ago

Is moving a 100-site plan away from Nexcess after a year of decline: the price rose from $638 to $849 a month with no added benefits, PHP patching took over a day with little communication, and the included CDN and automatic updates did not work reliably. Says the speeds are still great but would not recommend it.

FastmailPositive

Reddit · r/fastmail · 8 days ago

Has used Fastmail with their own domains for about 15 months. Finds the support very good and human, and likes the configurability even though the many settings felt overwhelming at first, plus the detailed headers, boolean search and subdomain aliasing.

Liquid WebNegative

Reddit · r/webhosting · 9 days ago

Has a dedicated server with Liquid Web bought in 2024 and was told it would rise about 51% on 17 days notice. The old price can only be kept by paying twelve months up front, which they find hard to afford as a self-employed customer.