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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.

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Hosting.comNegative

Reddit · r/webhosting · 8 days ago

Has been with Hosting.com for about five years on a reseller plan and is leaving after three price increases in a single year, the plan renaming and going from $39.60 to $48.60 a month. Says he was not told the amounts in advance and found out only when charged; he cancelled and is moving elsewhere.

Namecheap HostingNegative

HostingRecs · 10 days ago

Moved the bakery's WordPress site and email here almost three years ago because the first year was so cheap. For a long time it was fine. cPanel is the normal one, installing WordPress took about ten minutes, and the chat agents were polite even if half the time they just sent me a knowledge base link. This year was rough. Renewal came in at more than double what I first paid. Then in August the whole thing was down for most of a day, site and mailboxes, and live chat was down too, so the only updates I could find were posts on X. Customer orders that came in by email didn't reach me until the next day. A couple of times around holidays the site also showed a resource limit page when traffic went up. Fine for a hobby site. If your business runs on email, put it somewhere else. I'm moving mine this month.