Reddit · r/fastmail · yesterday
After reporting several bugs, the replies showed no grasp of the problem and then communication stopped.
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Reddit · r/fastmail · yesterday
Every contact with support has been outstanding in quality and reliability, with a sense of being taken seriously.
Reddit · r/fastmail · 2 days ago
Recently moved their custom-domain email to Fastmail and loves it; Squarespace price rises prompted looking at hosting.
Reddit · r/fastmail · 3 days ago
Waited about 12 hours on the trial, then paid for two years; likes the clean interface, fast site and app, and runs aliases and a custom domain.
Reddit · r/fastmail · 3 days ago
Came over from Proton, tried mailbox.org, and returned to Fastmail; found support great when needed.
Reddit · r/fastmail · 3 days ago
On the Fastmail trial after leaving Proton; so far finds few limitations, works with their own domain and masked emails, and likes the clean UI.
Reddit · r/Infomaniak · 3 days ago
Support couldn't accommodate a custom webmail subdomain, leaving users confused by the mismatched login domain.
Reddit · r/fastmail · 4 days ago
Opened tickets about mail providers not receiving their custom domain emails and a billing issue; nine days later neither was resolved, and authenticated mail was still landing in spam.
Reddit · r/degoogle · 6 days ago
A couple of years on Proton and it has been fine.
Reddit · r/degoogle · 6 days ago
Very happy with Fastmail, with many domains to choose from and masked email used often.
Reddit · r/degoogle · 7 days ago
Moved from Proton and Tuta to mailbox.org with a custom domain; fine for years apart from clunky interfaces.
Reddit · r/degoogle · 7 days ago
Left Tuta for mailbox.org and likes it, with third-party app support and a custom domain.
Reddit · r/degoogle · 7 days ago
Four years on mailbox.org without issues, but support could not fix downgrade errors over three weeks.
Reddit · r/degoogle · 7 days ago
Found Tuta support extremely bad: overcharged, a support post unapproved, and three days for an answer, so they deleted the account.
Reddit · r/degoogle · 7 days ago
Tuta blocked two paid accounts and one free account, and their card could not be used on a new account without emailing support.
Reddit · r/degoogle · 7 days ago
Uses mailbox.org with a custom domain; does not love the interface and has heard of sent mail landing in spam, but incoming mail is fine.
Reddit · r/fastmail · 7 days ago
Has been a Fastmail customer for about five years and is very satisfied overall, praising its support documentation and noting it was easy to reach support the three times they needed it, while not always agreeing with its decisions.
Reddit · r/fastmail · 7 days ago
Picked Zoho over Fastmail for a first custom domain because it was cheaper and after two years has no reason to move.
Reddit · r/degoogle · 7 days ago
A couple of years on Tuta; works great apart from a weak spam filter.
Reddit · r/degoogle · 7 days ago
Enjoys Tuta though the UI is disliked by some and third-party clients are unsupported.
Reddit · r/degoogle · 7 days ago
Set up Fastmail on a new domain over a weekend; easy and everything works great.
Reddit · r/emailprivacy · 8 days ago
They used the basic plan with their own domain and it worked flawlessly, with quota warnings only when forwarding and moving many mails; they call it cheap and good.
Reddit · r/fastmail · 8 days ago
Has used Fastmail with their own domains for about 15 months. Finds the support very good and human, and likes the configurability even though the many settings felt overwhelming at first, plus the detailed headers, boolean search and subdomain aliasing.