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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.

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netcupNegative

Reddit · r/VPS · yesterday

Two months into an RS 8000 root server, tickets take days and end in unexplained one-line closures, with repeated downtime from the network, so they plan to move away. The provider is inferred from the RS 8000 plan name and the Austria network mention.

FastmailPositive

Reddit · r/fastmail · 7 days ago

Has been a Fastmail customer for about five years and is very satisfied overall, praising its support documentation and noting it was easy to reach support the three times they needed it, while not always agreeing with its decisions.