Hosted 200+ sites at WP Engine for 8+ years: excellent support, great tools and decent performance, though pricey.
55signal
146reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
27% Positive7%66% Negative
Customers are split.
What customers love, and what they don’tWhat customers noticed
Customer reviews (146)
Add your reviewShowing 25 reviews mentioning reliable Show all
No complaints about WP Engine's hosting environment, which met all technical expectations for ten years.
New WP Engine customer this year: good so far, with automatic backups, caching, easy migration between environments and LocalWP.
Two dedicated WP Engine servers in the AU data centre with no speed issue, preferred over Cloudways though pricey.
Has never had problems with WP Engine, with great support and 24/7 chat.
Two WP Engine P1 accounts running about 100 low-traffic sites each, no complaints.
Agency used WP Engine for 12+ years adding and deleting servers on monthly or yearly plans without issue; also fine with Kinsta and SiteGround.
Used WP Engine at a previous company; one-click migration, backups, staging and support that fixed an issue fast.
Moved from SiteGround after too many outages to WP Engine, where no site has ever been down, and is now moving 40 sites to Rocket.net for regional deployment.
Has worked with dozens of hosts and says none compare to WP Engine's service and support; sleeps easier with client sites hosted there.
WP Engine handles servers, firewall and security, one-click staging and backups so they avoid patching nginx, Apache and PHP themselves.
Nearly ten years managing WordPress sites on WP Engine with nothing but praise; flawless so far and worth what they pay.
Hosts 60 sites from ecommerce to non-profits on WP Engine, a host they have been very happy with after HostGator, MediaTemple and Pantheon.
Platform is solid for agency work: backups, dev/staging/live workflow and delegated access all work smoothly.
Very happy with WP Engine's solid service, plugin auto-updates and daily backups, though renewal is about 340 dollars a year.
WP Engine has been really good, rarely needs support because most things just work, and the lowest-tier VPS plan is fast.
All sites on WP Engine for nearly a decade, ecstatic with its products and customer service over all those years.
Hosts several sites on WP Engine because it auto-updates WordPress and plugins and disables risky ones, which they find more secure than self-hosting.
After GoDaddy managed WordPress gave 502s and outages, moving to WP Engine meant no issues until the repository block.
Small agency with 150+ sites at WP Engine has not had any issues.
A site with a few million users a month on WP Engine, which forces WP-Cron, has never had loading issues.
Hosts all the company's sites with WP Engine and has been very happy.
Moved 50 sites to a WP Engine custom 350GB plan and never regretted it.
Thinks WP Engine is a great platform for WP sites, maybe overkill for small ones.
WP Engine is their favorite host.
Common questions about WP Engine
What do customers say about WP Engine?
Customers are split. Some, especially agencies, praise reliable hosting, strong backups and staging, and helpful support. The more common complaint is that support has declined in recent years, along with repeated upsells over traffic or bandwidth overages and a high price. Some also report slowdowns and 502 errors.
Is WP Engine worth it?
Of the 45 reviews with a clear verdict, 27% are positive, 7% mixed and 67% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about WP Engine?
The praise reviewers mention most: helpful support (7 reviews), reliable (7 reviews) and fast (2 reviews). For example: Agency with 800+ sites over ~5 years: capable support on chat instantly, priority tickets, overnight replies.
What are the most common complaints about WP Engine?
The complaints reviewers mention most: poor support (15 reviews), upsells (13 reviews) and slow (7 reviews). For example: On leaving WP Engine after spending over $100k over the years, the customer service was abysmal and dismissive.
What does the signal score of 55 mean?
It's how well reviewed WP Engine is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of WP Engine?
Category: Managed WordPress.
Where do these WP Engine reviews come from?
146 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.