WP Engine charges $60/month for 150GB bandwidth and 15GB storage, far above competitors, and does not allow subfolder installs.
55signal
146reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
27% Positive7%66% Negative
Customers are split.
What customers love, and what they don’tWhat customers noticed
Customer reviews (146)
Add your reviewShowing 13 reviews mentioning hidden fees Show all
Cancelled WP Engine before the 30 days and got a cancellation date before renewal, but they renewed and charged the card anyway.
After cancelling a WP Engine plan held since 2015 and being promised no further charge, they were billed 300 dollars for another year; refund came after complaints.
Former big spender on two WP Engine accounts, plus $200-$400 a month variable bandwidth overage; calls it overpriced with exceptionally poor support.
Paid about 1,000 dollars a month for WP Engine dedicated yet had constant performance issues for 7 years, vague specs and an early migration that lost orders.
Says WP Engine became pushy, with clients' sites hit by random storage and unsubstantiated bandwidth overage charges that support blames on bugs.
Moved a client from an $850/month WP Engine plan to a $280/month host that majorly outperforms the old WP Engine install.
Four large clients on WP Engine, one over $2k a month; lack of transparency, constant upselling and basic support stopped justifying the cost.
Early WP Engine customer who left for a dedicated server because metered pricing based on page views is easily gamed by attacks.
WP Engine pushed an upsell over supposedly excessive traffic that turned out to be bot hits on the login page, so they left for another host.
Three clients saw 502 errors on WP Engine; two migrated away and the third reported constant bottlenecks on a $600/month plan.
Left WP Engine after it bought ACF, raised pricing and stalled the plugin's development.
Had problems with WP Engine and says it is not worth the money.
Common questions about WP Engine
What do customers say about WP Engine?
Customers are split. Some, especially agencies, praise reliable hosting, strong backups and staging, and helpful support. The more common complaint is that support has declined in recent years, along with repeated upsells over traffic or bandwidth overages and a high price. Some also report slowdowns and 502 errors.
Is WP Engine worth it?
Of the 45 reviews with a clear verdict, 27% are positive, 7% mixed and 67% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about WP Engine?
The praise reviewers mention most: helpful support (7 reviews), reliable (7 reviews) and fast (2 reviews). For example: Agency with 800+ sites over ~5 years: capable support on chat instantly, priority tickets, overnight replies.
What are the most common complaints about WP Engine?
The complaints reviewers mention most: poor support (15 reviews), upsells (13 reviews) and slow (7 reviews). For example: On leaving WP Engine after spending over $100k over the years, the customer service was abysmal and dismissive.
What does the signal score of 55 mean?
It's how well reviewed WP Engine is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of WP Engine?
Category: Managed WordPress.
Where do these WP Engine reviews come from?
146 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.