WP Engine Reviews

They pay about $310 a month on the Scale plan and over the past year saw many 502 errors and a very slow back-end. Support helped with troubleshooting but the problems kept returning and they were pushed to upsells.

On a P3 plan and pushed to upgrade again only three months after moving up from P1, so seriously thinking of leaving.

Five account managers in two years pushing upgrades over bandwidth caused partly by WP Engine's own IPs, though the support chat has a clue.

After 10+ years on a P1 account with 100+ sites, mostly gets hit up for upgrades by a revolving door of account managers.

Migrating sites off WP Engine: unbelievably poor server performance and support who blame false causes, charging for things baked into other platforms.

Runs two agencies with over 400 sites on WP Engine; account reps keep upselling and support dropped from instant agency access to 15-20 minute queues.

After 15 years leaving WP Engine over a massive drop in support quality outside the top tiers, aggressive upselling and junk-server quarantines.

Several good years, then support became worthless, everything got glitchier and they constantly needed bigger plans, so they switched last year.

On WP Engine since 2022, repeated limit warnings for bandwidth and CPU with no usage data on the dashboard and pushes to upgrade.

Sold the P1 plan then escalated to P2 and P3 with rising costs, and now hits memory strain on P3 with about 200 sites.

Has had many WP Engine and Kinsta customers; WP Engine is predatory about pushing upgrades.

Got hit by WP Engine's excessive CPU use warnings and is moving all clients to Kinsta.

Moved several clients off WP Engine because of aggressive upselling.

A long-time WP Engine customer sees slowdowns and declining support, and a sales call to upsell a $600 server for a WooCommerce site; backups and staging are still good.

Forced from shared to dedicated hosting despite hitting no limits, so costs went from £80 to £370 a month and performance dropped.

Has used WP Engine for over 12 years; it has gone downhill in recent years and its upsells keep getting more annoying, while liking Pantheon and WPVIP.

Seamless backup, restore and staging and decent support, but artificially limited resources and price jumps, and the editor feels slower.

WP Engine keeps telling them to upgrade every few months, promises a plan, then goes silent before restarting the cycle.

Avoids WP Engine after repeated upsells for supposed high traffic, including a client pushed from $200 to $2000 a month.

Intermittent 502s for weeks, then many on an important day, and WP Engine tried to upsell dedicated hosting, so they moved to another host.

Ten years on WP Engine enterprise: support declined after private equity, with endless downtime, long chat queues and account managers pushing upgrades.

Says WP Engine became pushy, with clients' sites hit by random storage and unsubstantiated bandwidth overage charges that support blames on bugs.

WP Engine sales repeats the same upsells with each new account manager, support has taken their site down more than once, and an SSH outage blocked git pushes.

Plan sold for 100 sites struggled with 35; kept being pushed to upgrade, so moved to a VPS at a third of the cost.

Manages 75-100 sites on WP Engine; fine overall but unclear usage limits trigger repeated upsell outreach.

Says WP Engine service has gone downhill with legendary upsells, and projects were lost because of price rises without help resolving issues.

Four large clients on WP Engine, one over $2k a month; lack of transparency, constant upselling and basic support stopped justifying the cost.

Dropped WP Engine after eight years because service and speed declined and the upselling was irritating.

Loved WP Engine for years but account managers now push premature upgrades over bot traffic, and the emphasis has shifted to squeezing revenue.

Finds WP Engine expensive for what it offers with weak support and constant upselling; prefers BigScoots and Rocket.net.

Stays for good support but gets overage emails every other month pushing a plan 2-3x pricier, feeling punished for success.

WP Engine's account manager kept pushing upgrades over overages that did not match actual traffic, and support tossed them between people without a fix.

A long-time WP Engine fan says it has spent months trying to nearly triple his rates based on a new Billable Visits metric.

WP Engine pushed an upsell over supposedly excessive traffic that turned out to be bot hits on the login page, so they left for another host.

Agency with about 100 sites says WP Engine non-stop sends sales people to push upgrades and they are fed up.

Switched away after support declined: inconsistent answers across support levels and a constant push for paid upgrades.

On a $600/month plan advertised for 100 sites, WP Engine said an expected traffic surge would crash everything unless they doubled their cost.