They use the WordPress.com Business plan for client sites and find it extremely slow and unacceptable, which is why they want to move away.
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“my go to is the business Wordpress plan which is just extremely slow and unacceptable”
What customers say about WordPress.com
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Customer reviews
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Older than 24 months. These may describe an earlier version.
They host a small blog on the WordPress.com Business plan with paid plugins and find it expensive, with pages that are sometimes slow and missing functionality they want.
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“My blog is just starting to grow at around 1000 views/month. My pages are slow sometimes”
Common questions about WordPress.com
Is WordPress.com worth it?
Of the 12 reviews with a clear verdict, 50% are positive, 0% mixed and 50% negative. The praise mentioned most is easy migration. The most common complaint is upsells.
What do people like about WordPress.com?
The praise reviewers mention most: easy migration (4 reviews) and helpful support (1 review). For example: They started on WordPress.com in 2015 and moved to their own server around 2018 pretty smoothly using Jetpack.
What are the most common complaints about WordPress.com?
The complaints reviewers mention most: upsells (3 reviews), poor support (1 review) and slow (1 review). For example: They had a few sites on WordPress.com and found it similar to budget hosts like Bluehost and GoDaddy, salesy and nickel-and-diming.
Where do these WordPress.com reviews come from?
25 are quotes from discussions on Reddit, each linked to the original post. Customer reviews are checked for spam before they appear, and only they count toward the star rating; quotes never do.