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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.

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PantheonMixed

Reddit · r/webdev · 931 days ago

During a client bot attack Pantheon limited traffic to the targeted pages and did not charge them. They are less impressed lately, citing atrocious backend speed and Solr problems for clients, though they like the dev/test/live workflow.

WP EnginePositive

Reddit · r/Wordpress · 982 days ago

They host about 95 local business client installs on WP Engine, call it perfect for their business and very easy to scale. They pay roughly 600 dollars a month and find that worthwhile, though they feel support has slipped in recent years.

FlywheelNegative

Reddit · r/webhosting · 1044 days ago

Their client site on Flywheel keeps crashing when a weekly newsletter sends tens of thousands of clicks at once, even within plan limits. Flywheel acknowledges the issue but asks for a lot more money to handle the spikes, which they call outrageous.

WP EngineNegative

Reddit · r/Wordpress · 1298 days ago

Having worked in many hosting accounts while fixing hacked sites, they say they would never choose WP Engine because of how it handles permissions and file ownership and its habit of forcing customers to do things its way.

FlywheelMixed

Reddit · r/webhosting · 1323 days ago

Flywheel said every site runs in its own container, but the specs are not disclosed so resources must be taken on trust; with a handful of smaller sites there were no provisioning problems, though Kinsta usually gave slightly better performance after migrating.

ServeboltNegative

Reddit · r/webhosting · 1838 days ago

Cancelled and deleted all sites, but the account stayed active until a link in a follow-up email was used, so they were charged and refused a refund under the no-refund policy. They also found 100 euros a month for 4 GB too expensive.