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Runs large side projects on WP Engine base plan at a fixed monthly price.
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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.
Reddit · r/Wordpress · 9 days ago
They were charged $480 for a new site, could not edit it until buying a $520 plan, and now can only reach an AI support agent despite 24/7 support claims.
Reddit · r/ProWordPress · 15 days ago
Git-based deployment workflow where updates merge from dev to production is solid for enterprise apps, though adapting to its rigid workflow can be disruptive for agencies.
Reddit · r/webhosting · 20 days ago
Kinsta help is nice and available, but overage charges for bot traffic are out of control and they are looking for a new host.
Reddit · r/webdev · 22 days ago
Rolled out a new PHP update across an entire fleet of hosted sites within half an hour of upstream release.
Reddit · r/Wordpress · 22 days ago
Pantheon communicated far better on its status page than WP Engine during the PHP incident.
Reddit · r/Wordpress · 23 days ago
Put premium sites on WP Engine expecting better security response; SiteGround patched in an hour while WP Engine lagged and a client site was shut down.
Reddit · r/Wordpress · 23 days ago
DreamHost patched the PHP vulnerability while the WP Engine site was still not patched.
Reddit · r/Wordpress · 23 days ago
WP Engine level 1 support knew nothing about the critical vulnerability and gave generic, outdated information hours later.
Reddit · r/Wordpress · 23 days ago
Chose WP Engine for support and security features but is pissed at the slow PHP patch.
Reddit · r/webhosting · 24 days ago
Several of their sites on Kinsta's London data centre were down for hours while waiting for Kinsta's engineers to explain the outage.
Reddit · r/webhosting · 24 days ago
Briefly tried Kinsta and was unimpressed: the PHP worker limit made an optimized WooCommerce store struggle, and one yearly sales report made the site inaccessible.
Reddit · r/Wordpress · 38 days ago
Once lightning fast years ago, the platform has become annoyingly slow alongside longer live chat support wait times.
Reddit · r/Wordpress · 51 days ago
They have kept a blog on WordPress.com for over 15 years and also built a site on WordPress.org, saying both serve a purpose.
Reddit · r/Wordpress · 54 days ago
They run multiple sites on the WordPress.com Personal plan with plugins and themes enabled, which has been possible on all paid plans since April 2026.
Reddit · r/webhosting · 54 days ago
They moved from WordPress.com to another host a few months ago and had no problem backing up and restoring the site.
Reddit · r/webhosting · 54 days ago
They started on WordPress.com in 2015 and moved to their own server around 2018 pretty smoothly using Jetpack.
Reddit · r/Wordpress · 57 days ago
Ten-year client who lost 27 hosted sites and backups to the same malware infection while over 20 support tickets went unresolved.
Reddit · r/webhosting · 68 days ago
Fifteen years of working with the platform and its free sandbox accounts without billing or lock-out issues.
Reddit · r/webdev · 85 days ago
They paid for a year of WordPress.com and regret it after finding database access is limited to higher tiers.
Reddit · r/Wordpress · 93 days ago
Support quality dropped sharply from helpful and supportive to bot-like, repetitive, and quick to shift blame onto customers in tickets.
Reddit · r/webhosting · 93 days ago
Has used Kinsta for years and stays for its 24/7 support.
Reddit · r/Wordpress · 105 days ago
They host three client sites on Pantheon. Its Git deploy workflow meant the sites did not auto update and were hit by the WordPress exploit, but damage was minimal and easily reversed with a backup restore.
Reddit · r/Wordpress · 106 days ago
Once a favorite agency host with great Local integration, but 503 errors, sluggish frontend and backend speeds, and stripped resources forced migrating 42 of 52 client sites away.
Reddit · r/Wordpress · 106 days ago
After the WP Engine acquisition, account reps pushed aggressive upsells using questionable performance data, prompting a full move away from what used to be a favorite host.
Reddit · r/Wordpress · 106 days ago
Works for basic personal sites, but lacks newer managed hosting features as users are nudged toward WP Engine.
Reddit · r/Wordpress · 107 days ago
Prefers Kinsta over SiteGround for easier backups, restores and staging and faster sites; uses it for all their sites.
Reddit · r/Hosting · 110 days ago
A Rocket.net customer of three years on the 10-site business plan chats with a real human who stays until the issue is resolved.
Reddit · r/Wordpress · 116 days ago
A user likes Rocket.net's support, which always goes out of its way to help customers.
Reddit · r/webhosting · 125 days ago
They left WP Engine for a VPS at under a tenth of the cost, citing high price and poor support. Their tuned VPS runs faster than the WordPress-optimized hosting.
Reddit · r/ProWordPress · 125 days ago
Moved a client from WP Engine at $4,800 a month to a dedicated Kinsta server for under $800 a month, with faster front and back end and a simpler dashboard.
Reddit · r/Hosting · 136 days ago
Switched from SiteGround to WP Engine and saw speed improvements with responsive support.
Reddit · r/webhosting · 162 days ago
Migration was fast and sites lightning fast, but Kinsta blocks their own VPN access and support told them to accept it or kick rocks.
Reddit · r/webhosting · 164 days ago
Switched a ton of sites from SiteGround and WP Engine to Kinsta; support fantastic and servers solid.
Reddit · r/webhosting · 168 days ago
Four to five years on Kinsta and loves the service, but its traffic metric counts bots and some months is 10x Google Analytics.
Reddit · r/ProWordPress · 211 days ago
Unimpressed with the support service level on a corporate Drupal site hosted there, prompting a search for a new enterprise host.
Reddit · r/Wordpress · 218 days ago
Still seeing 5xx errors on a $3,450 a month account and moving to AWS because support cannot analyse logs or give insight.
Reddit · r/Wordpress · 219 days ago
They now develop directly on Kinsta staging, pushing and testing there, and say they have not looked back.
Reddit · r/Wordpress · 219 days ago
Moved off WP Engine after a couple of outages and finds it way less stressful since.
Reddit · r/Wordpress · 220 days ago
They keep all their sites on WP Engine and say nothing is better.
Reddit · r/Wordpress · 220 days ago
About 20 client sites on WP Engine went down with 502 errors, after two similar incidents over the weekend, with about an hour of downtime.
Reddit · r/Wordpress · 220 days ago
On leaving WP Engine after spending over $100k over the years, the customer service was abysmal and dismissive.
Reddit · r/Wordpress · 220 days ago
After 10+ years on a P1 account with 100+ sites, mostly gets hit up for upgrades by a revolving door of account managers.
Reddit · r/drupal · 227 days ago
Dashboard access remained unavailable into a second consecutive day of platform outage.
Reddit · r/webhosting · 254 days ago
Moved to Rocket.net a few weeks ago and it has been amazing; support connected them to a human right away on a weekend, though it is not cheap ($25 to start).
Reddit · r/webhosting · 259 days ago
Six months of hosting delivered zero downtime under their 100% uptime SLA, useful Automattic agency perks, and first-contact human support resolution after passing the initial AI chat bot.
Reddit · r/Wordpress · 272 days ago
Migrating sites off WP Engine: unbelievably poor server performance and support who blame false causes, charging for things baked into other platforms.
Reddit · r/Wordpress · 273 days ago
Kinsta is a bill happily paid every month with absolutely unmatched support.
Reddit · r/Wordpress · 273 days ago
Has had many WP Engine and Kinsta customers; WP Engine is predatory about pushing upgrades.
Reddit · r/Wordpress · 273 days ago
Happy Kinsta customer for 8+ years: security, tooling, backups, excellent support and UX.
Reddit · r/Wordpress · 274 days ago
Kinsta's support is outstanding and unmatched, an insurance policy worth paying for.
Reddit · r/Wordpress · 274 days ago
Hosted 200+ sites at WP Engine for 8+ years: excellent support, great tools and decent performance, though pricey.
Reddit · r/Wordpress · 274 days ago
Clients with 10-20 sites each on WP Engine find the hosting slow for the price.
Reddit · r/sysadmin · 290 days ago
They moved two sites from AWS to WordPress hosting, which cloned the sites and let them test before changing DNS.
Reddit · r/webhosting · 292 days ago
Kinsta's server UX, API and responsive support are decent but technical skill varies, and object caching at $100 a month feels expensive.
Reddit · r/webhosting · 294 days ago
A site in Kinsta's London data centre was moved to Oracle cloud and was offline for over six hours without resolution.
Reddit · r/drupal · 302 days ago
Rotates customer success managers every month and fails to give straight answers about how their WAF is configured.
Reddit · r/webhosting · 302 days ago
Kinsta support finally said they cannot whitelist an office IP on their Cloudflare layer, leaving an intranet portal blocked for an hour.
Reddit · r/webdev · 303 days ago
Included Jetpack Complete on the agency plan integrates smoothly and runs much better than on standard third-party hosts.
Reddit · r/Wordpress · 303 days ago
Likes Kinsta as a host but has had all kinds of issues with DevKinsta on both Windows and Mac.
Reddit · r/Wordpress · 303 days ago
Kinsta is great but staging sites get 50% fewer resources unless you pay more, causing update issues, so they moved those sites to WP Engine.
Reddit · r/Wordpress · 303 days ago
Moved 200+ sites from Flywheel to WP Engine and finds it better with more functionality in the dashboard.
Reddit · r/Wordpress · 303 days ago
Agency says WP Engine has amazing human support, security, WP-CLI, backups, CDN and Local integration, though it is expensive.
Reddit · r/Wordpress · 303 days ago
Loves Flywheel's console compared to WP Engine's and says its support is always outstanding, with sites on the Sydney server.
Reddit · r/webdev · 316 days ago
Used Flywheel's freelancer/agency plan for small client sites, with backups, CDN, staging and an easy dashboard included.
Reddit · r/webhosting · 328 days ago
They use the WordPress.com Business plan for client sites and find it extremely slow and unacceptable, which is why they want to move away.
Reddit · r/webhosting · 329 days ago
After years on Kinsta, says support went downhill overnight.
Reddit · r/Hosting · 359 days ago
Frequent site slowdowns from exhausted PHP workers led support to pitch a 600-dollar-per-month plan upgrade for a modest 30k-visit site.
Reddit · r/Wordpress · 373 days ago
They tested WPX and found its performance unimpressive. They benchmarked it against another host and ended up choosing that one.
Reddit · r/webhosting · 373 days ago
Their sites on Rocket.net seem fine months after the Hosting.com buyout, though they have not needed support so cannot say if it slipped.
Reddit · r/Hosting · 373 days ago
An agency hosts all its clients' WordPress sites on Pressable and has been very happy with it.
Reddit · r/Wordpress · 374 days ago
They have used WP Engine from the start and value its free malware help, staging and support. Speed is weak even with dedicated server space and image compression does not work well, so they want to switch.
Reddit · r/webhosting · 385 days ago
They used the discontinued $15 Tiny plan and found it worth the price, with an easy user panel and mostly great performance. They say the $30 plan is not worth it without the cheap tier.
Reddit · r/webhosting · 389 days ago
They were charged an unexpected $249 after paying a domain invoice manually, were refunded, then had their site disabled again and were told to pay anyway. They describe inconsistent answers from support and no accountability.
Reddit · r/webdev · 395 days ago
They recently used Pantheon and found its shared databases painfully slow, with pages taking over 10 minutes to load in dev.
Reddit · r/webdev · 396 days ago
Several of their client sites on Pantheon had usage skyrocket from AI bot traffic, which pushed them into a higher tier.
Reddit · r/webhosting · 409 days ago
Five years on Kinsta for nonprofit clients: amazing support and zero outages across 50+ websites apart from one Cloudflare-related incident.
Reddit · r/webhosting · 409 days ago
Kinsta moved its sites off old hardware, but charges $100/mo for Redis and support is only decent and helpful-ish.
Reddit · r/webhosting · 410 days ago
Solid hosting and great support, but the agency plan allows downloading only one backup per week so no daily external backups.
Reddit · r/webhosting · 410 days ago
Agency uses Kinsta for some clients and finds them responsive, keen to listen to the community and good to work with.
Reddit · r/Wordpress · 462 days ago
Two dedicated WP Engine servers in the AU data centre with no speed issue, preferred over Cloudways though pricey.
Reddit · r/Wordpress · 463 days ago
Performance dropped across WP Engine clients, support got worse and space and bandwidth are limited.
Reddit · r/Wordpress · 463 days ago
The client was on Kinsta before WP Engine and it was not a good experience.
Reddit · r/ProWordPress · 467 days ago
Agency moved from WP Engine to Pressable and found it rock solid with supportive staff and no upselling account managers.
Reddit · r/ProWordPress · 475 days ago
Pretty happy hosting on Kinsta with excellent support; was not impressed with Rocket.net's dashboard.
Reddit · r/ProWordPress · 476 days ago
Says Kinsta prohibits vulnerability scanning and pen testing even when requested responsibly, making security due diligence impossible.
Reddit · r/Wordpress · 477 days ago
Runs two agencies with over 400 sites on WP Engine; account reps keep upselling and support dropped from instant agency access to 15-20 minute queues.
Reddit · r/ProWordPress · 477 days ago
Left Kinsta for Pressable for value and has been happy there for several years, a Goldilocks zone.
Reddit · r/ProWordPress · 478 days ago
Happy on a custom Kinsta agency plan with a dashboard that keeps getting features, but notes it artificially limits resources.
Reddit · r/ProWordPress · 478 days ago
Switched from WP Engine to Kinsta, support even made changes to boost performance, cut a client's bill by a third and the site runs faster.
Reddit · r/ProWordPress · 478 days ago
Has about 30 sites on a Kinsta agency account, no complaints and great support.
Reddit · r/ProWordPress · 478 days ago
Almost four years on Kinsta with no complaints: always up, excellent feature set, fast hosting and excellent support.
Reddit · r/ProWordPress · 478 days ago
Rocket.net support was very helpful but it could not properly run an EDD-powered site, with session and speed issues.
Reddit · r/ProWordPress · 478 days ago
After 15 years leaving WP Engine over a massive drop in support quality outside the top tiers, aggressive upselling and junk-server quarantines.
Reddit · r/Wordpress · 480 days ago
They use Flywheel for a lot of client sites because the client can own the account while they manage it and add their own markup to the provider charges.
Reddit · r/Wordpress · 483 days ago
Has used Kinsta for years. Expressed as a plain personal opinion about the hosting provider in a thread about WP Engine alternatives.
Reddit · r/Wordpress · 486 days ago
Moved from a 17k per year WP Engine plan to a 6k custom Kinsta plan with amazing support.
Reddit · r/Wordpress · 486 days ago
WP Engine support chat shuts down every time it is used and DNS broke, so they are looking at Kinsta.
Reddit · r/Wordpress · 487 days ago
On WP Engine since 2022, repeated limit warnings for bandwidth and CPU with no usage data on the dashboard and pushes to upgrade.
Reddit · r/Wordpress · 487 days ago
Got hit by WP Engine's excessive CPU use warnings and is moving all clients to Kinsta.
Reddit · r/Wordpress · 487 days ago
Kinsta is not the cheapest but they have nothing but good things to say.
Reddit · r/Wordpress · 487 days ago
Has never had problems with WP Engine, with great support and 24/7 chat.
Reddit · r/Wordpress · 487 days ago
Moved everything from WP Engine to Pressable with zero regrets.
Reddit · r/Wordpress · 487 days ago
Kinsta has the best 24x7 tech support of any host used, fast well-engineered sites, outstanding uptime and continually improving hardware.
Reddit · r/Wordpress · 487 days ago
Migrated to Kinsta and found it genuinely outstanding.
Reddit · r/Wordpress · 487 days ago
Migrated 30 sites from WP Engine to Pantheon, a more technical setup they like better.
Reddit · r/Wordpress · 496 days ago
They started on WordPress.com but were annoyed by the personal plan limits, where nearly every template edit prompts an upgrade. They are moving to a self-hosted build.
Reddit · r/webhosting · 498 days ago
Loved Kinsta and its outstanding tech support but finds it expensive and its billing support very bad.
Reddit · r/Wordpress · 540 days ago
Several good years, then support became worthless, everything got glitchier and they constantly needed bigger plans, so they switched last year.
Reddit · r/ProWordPress · 541 days ago
Moved 40 sites from WP Engine two years ago with a smooth transition, no crazy upselling and top-notch support.
Reddit · r/ProWordPress · 542 days ago
Two and a half years on a client's Kinsta account and now a huge fan: best support they have dealt with and very fast performance.
Reddit · r/ProWordPress · 542 days ago
Sold the P1 plan then escalated to P2 and P3 with rising costs, and now hits memory strain on P3 with about 200 sites.
Reddit · r/ProWordPress · 542 days ago
On a P3 plan and pushed to upgrade again only three months after moving up from P1, so seriously thinking of leaving.
Reddit · r/ProWordPress · 542 days ago
Two WP Engine P1 accounts running about 100 low-traffic sites each, no complaints.
Reddit · r/ProWordPress · 542 days ago
Moved from WP Engine to Rocket.net a few years ago and has had zero downtime issues.
Reddit · r/ProWordPress · 543 days ago
Used Kinsta with Cloudflare for a TV broadcast and handled 45k unique visitors in 20 minutes after Kinsta analysed the site.
Reddit · r/Wordpress · 553 days ago
They had the same malware infection on WPEngine a month earlier and now suspect WP Engine itself was compromised.
Reddit · r/Wordpress · 554 days ago
Bot attacks took down their Pressable WooCommerce sites and slowed operations. They say Pressable does not work with Cloudflare, support told them to optimise queries, and they plan to move to another host.
Reddit · r/Wordpress · 560 days ago
WP Engine support would not help migrate away a site using its LargeFS media offload.
Reddit · r/Wordpress · 568 days ago
They say a recent emergency migration on WP Engine rotated salts and database passwords and caused them serious trouble.
Reddit · r/Wordpress · 569 days ago
Two of their WP Engine sites were hacked on the same day through an FTP user that was created and deleted within minutes. They suspect a compromised hosting account, and WP Engine later reset their dashboard password.
Reddit · r/webhosting · 575 days ago
Loves Kinsta with no issues and only wants a European host to save a few euros.
Reddit · r/webhosting · 581 days ago
They have used Pressable since 2018 and find it very fast and rock solid, with responsive and helpful support. Their only complaint is that Jetpack cannot be removed.
Reddit · r/webhosting · 582 days ago
They pay $115 a month for a Flywheel Freelance plan and like the staging and backup features. However, staging loads slowly and often errors out, and they question whether the plan is worth the cost.
Reddit · r/webhosting · 591 days ago
Has a few projects on Kinsta and says the support has been really good.
Reddit · r/webhosting · 595 days ago
Used in the past and found the system pretty good with similarly fast websites, though it was on the more expensive side.
Reddit · r/webhosting · 596 days ago
They pay about $310 a month on the Scale plan and over the past year saw many 502 errors and a very slow back-end. Support helped with troubleshooting but the problems kept returning and they were pushed to upsells.
Reddit · r/Wordpress · 597 days ago
WP Engine charges $60/month for 150GB bandwidth and 15GB storage, far above competitors, and does not allow subfolder installs.
Reddit · r/Wordpress · 609 days ago
A user switched from Bluehost to Rocket.net last fall and hasn't looked back.
Reddit · r/Wordpress · 609 days ago
A Flywheel customer of 10 years says its support is stellar, caching the fastest they've seen, and daily downloadable backups come included.
Reddit · r/Wordpress · 609 days ago
A company moved from WP Engine to Kinsta and couldn't be happier: great support and features at half the price at scale.
Reddit · r/Wordpress · 609 days ago
An agency that preferred Flywheel says WP Engine's first support reply is always a form response telling you to deactivate plugins, even when you already did.
Reddit · r/Wordpress · 610 days ago
A Flywheel customer of almost a decade, after leaving Bluehost, says it cleans your site for free if hacked.
Reddit · r/webhosting · 611 days ago
They moved 15 sites from Pressable to WPX without enough research and then hit a 30GB storage limit and trouble running API scripts. They are now looking for a VPS or dedicated option.
Reddit · r/Wordpress · 612 days ago
An agency launched a massive client site on Kinsta with a painless migration and launch and zero issues.
Reddit · r/Wordpress · 612 days ago
Had a great experience with Pressable and clients placed there have not had issues.
Reddit · r/Wordpress · 614 days ago
They moved a slow WooCommerce site from Namecheap shared hosting to Pressable at about 25 a month, kept all their plugins, and found the site much faster. They also said Pressable support was great so far.
Reddit · r/Wordpress · 633 days ago
Cancelled WP Engine before the 30 days and got a cancellation date before renewal, but they renewed and charged the card anyway.
Reddit · r/Wordpress · 646 days ago
They moved from GoDaddy to WordPress.com's Personal plan to save money, found building the site painful with an editor worse than GoDaddy's, and are stuck with the domain locked for 60 days.
Reddit · r/Wordpress · 647 days ago
After moving to Kinsta, asking about security got a brush-off to consult a developer and the control panel shows no sign of breach attempts.
Reddit · r/Wordpress · 650 days ago
Every Kinsta plan includes Cloudflare enterprise WAF, bot protection, DDoS protection and free hack repair, so no security plugins are needed.
Reddit · r/Wordpress · 654 days ago
They had a brief outage on WPX that was resolved quickly and say it is the only issue in their 3 years with the host.
Reddit · r/webhosting · 660 days ago
They see Flywheel visitor counts higher than their analytics and are charged an extra dollar per 1,000 additional visitors. They suspect the numbers are inflated to bill more.
Reddit · r/Wordpress · 660 days ago
A long-time Kinsta user says it has always been their choice but recent price increases leave them disappointed.
Reddit · r/Wordpress · 676 days ago
Despite community dislike, WP Engine's LocalWP-to-production workflow is smooth and support has always been helpful.
Reddit · r/Wordpress · 676 days ago
Agency used WP Engine for 12+ years adding and deleting servers on monthly or yearly plans without issue; also fine with Kinsta and SiteGround.
Reddit · r/Wordpress · 676 days ago
No complaints about WP Engine's hosting environment, which met all technical expectations for ten years.
Reddit · r/Wordpress · 677 days ago
After cancelling a WP Engine plan held since 2015 and being promised no further charge, they were billed 300 dollars for another year; refund came after complaints.
Reddit · r/Wordpress · 677 days ago
Moved several clients off WP Engine because of aggressive upselling.
Reddit · r/ProWordPress · 688 days ago
They say WordPress.com support migrated their own site at no cost.
Reddit · r/Wordpress · 693 days ago
New WP Engine customer this year: good so far, with automatic backups, caching, easy migration between environments and LocalWP.
Reddit · r/Wordpress · 693 days ago
Calls WP Engine overpriced and slow; says a $6 Vultr server outperforms any WP Engine plan.
Reddit · r/Wordpress · 703 days ago
Already exceeding the visit limit on a basic Kinsta plan and moving to Rocket.net because of that and the limit of 2 PHP workers.
Reddit · r/Wordpress · 704 days ago
Kinsta introduced paid upgrades for basic things like PHP memory, cutting a site from 512 to 256 without warning and asking $50/month to restore it.
Reddit · r/Wordpress · 704 days ago
Could not keep affording Kinsta and felt they only wanted high-paying customers and were not worried about losing their business.
Reddit · r/Wordpress · 704 days ago
Several years on Kinsta after WP Engine: a couple of clicks gets a new site online, configured and secure, with no pricing games on low-traffic sites.
Reddit · r/ProWordPress · 709 days ago
They had a few sites on WordPress.com and found it similar to budget hosts like Bluehost and GoDaddy, salesy and nickel-and-diming.
Reddit · r/Wordpress · 714 days ago
An agency hosting nearly 250 client sites on Kinsta says Kinsta's support is amazing.
Reddit · r/Wordpress · 716 days ago
Pressable hosting came with a Jetpack Security license for every site that could be deactivated but not uninstalled; after moving to small DigitalOcean droplets without Jetpack, load times were night and day.
Reddit · r/Wordpress · 723 days ago
Five account managers in two years pushing upgrades over bandwidth caused partly by WP Engine's own IPs, though the support chat has a clue.
Reddit · r/selfhosted · 728 days ago
Hosts a news blog with 50-100k monthly sessions on managed WordPress with Enterprise Cloudflare protection, but the host isn't flexible enough for non-WordPress projects such as a Docker-based comment system.
Reddit · r/ProWordPress · 734 days ago
They host all their client sites on Rocket.net and report zero downtime over two years. Support is quick and knowledgeable.
Reddit · r/ProWordPress · 734 days ago
They use Rocket.net for one site and never have to check on it.
Reddit · r/webhosting · 735 days ago
Their website was deleted after an expired card and WPX removed the backup after 90 days of inactivity, so the site could not be recovered.
Reddit · r/Wordpress · 735 days ago
Small-site owner with about a dozen sites on WP Engine: they answer the phone at any hour, fix issues and teach how to handle them next time.
Reddit · r/Wordpress · 736 days ago
As a large corporate client says WP Engine service has been sucking pretty hard for the past 18 months and keeps getting worse.
Reddit · r/Wordpress · 737 days ago
They manage a client Business plan site and the support chat bot needed repeated prompting, then they waited 10 minutes with no live agent.
Reddit · r/Wordpress · 740 days ago
They call WPX chat support fantastic and suggest simply chatting with them when stuck.
Reddit · r/Wordpress · 743 days ago
Hosted hundreds of client sites, some enterprise, on WP Engine, picked for great hosting and support that went far beyond other companies.
Reddit · r/Wordpress · 747 days ago
They started on WordPress.com years ago and say it overcharges for what it offers and disables features such as plugins on the lower tiers, so they would not recommend it.
Reddit · r/ProWordPress · 747 days ago
Used Kinsta on a VPS-style plan a few years ago; liked the dashboard but the help was not there when needed.
Reddit · r/ProWordPress · 748 days ago
Calls Kinsta the best WordPress host in 20+ years and runs 20 sites for a client on an enterprise plan with top-notch support.
Reddit · r/ProWordPress · 748 days ago
Hosts about 20 business sites on Kinsta and helped clients move from WP Engine, saying Kinsta is the better of the two.
Reddit · r/Wordpress · 749 days ago
They had a good experience with Pressable in the past and found its built-in cache pretty good.
Reddit · r/ProWordPress · 749 days ago
Says Kinsta has matured, sites are screaming fast and the dashboard is better than WP Engine's.
Reddit · r/ProWordPress · 749 days ago
Moved 13 large franchise sites from Amazon to Kinsta, calling it ten times better and more cost effective.
Reddit · r/ProWordPress · 749 days ago
A couple of clients on Kinsta are great and a move from BlueHost went smoothly; Kinsta is proactive about vulnerability notices unlike WP Engine.
Reddit · r/ProWordPress · 749 days ago
Three to four years on Kinsta and calls the service and support top-notch and still improving.
Reddit · r/ProWordPress · 749 days ago
Kinsta blocks most backup plugins and allows only one full-site backup per day from its admin panel.
Reddit · r/ProWordPress · 749 days ago
WP Engine keeps telling them to upgrade every few months, promises a plan, then goes silent before restarting the cycle.
Reddit · r/ProWordPress · 749 days ago
Avoids WP Engine after repeated upsells for supposed high traffic, including a client pushed from $200 to $2000 a month.
Reddit · r/Wordpress · 751 days ago
They bought hosting and a domain on WordPress.com and hate the limits, including paying about $300 a year just to install their own themes and plugins, and the block-based page building.
Reddit · r/Wordpress · 751 days ago
Moved to WP Engine in 2014-15 after repeated hacks on AWS; live support remains excellent with waits of a couple of minutes.
Reddit · r/Wordpress · 754 days ago
WP Engine gave only 7 PHP workers per site and a 600k autoload limit, so a newsletter spike took sites down for 15-20 minutes; moved to a cheaper host.
Reddit · r/Wordpress · 755 days ago
All sites on WP Engine for nearly a decade, ecstatic with its products and customer service over all those years.
Reddit · r/Wordpress · 755 days ago
WP Engine pushed an upsell over supposedly excessive traffic that turned out to be bot hits on the login page, so they left for another host.
Reddit · r/Wordpress · 755 days ago
Hosts all the company's sites with WP Engine and has been very happy.
Reddit · r/Wordpress · 756 days ago
Uses WP Engine enterprise and enjoys it; it came down to WP Engine or WPVIP.
Reddit · r/Wordpress · 756 days ago
Several clients on WP Engine; admin tools are far easier to use than GoDaddy's and support has been good when needed.
Reddit · r/Wordpress · 756 days ago
After 5+ years on WP Engine, support worsened with AI bots and junior agents and random 502 errors hit all their sites, so they moved clients to Pressable.
Reddit · r/Wordpress · 756 days ago
In-house developer for a FTSE250 company finds WP Engine not cheapest but nice, fast and fine on service, as expected for the price.
Reddit · r/Wordpress · 756 days ago
Five years and 100+ sites on WP Engine: backups failed for two weeks, SSL renewals failed and tickets sit open for weeks at about $600 a month.
Reddit · r/Wordpress · 756 days ago
Dedicated WP Engine server was rock solid for years until a migration, after which Git, phpMyAdmin and DNS became very flaky.
Reddit · r/Wordpress · 756 days ago
Intermittent 502s for weeks, then many on an important day, and WP Engine tried to upsell dedicated hosting, so they moved to another host.
Reddit · r/Wordpress · 756 days ago
Moved a large site from WP Engine to Kinsta but later found Kinsta support less technical than it used to be since adding other cloud services.
Reddit · r/Wordpress · 756 days ago
WP-Admin on WP Engine was slow and saving in the backend caused 502s in a meeting, while a $10 server handled the same site.
Reddit · r/Wordpress · 756 days ago
Ten years on WP Engine enterprise: support declined after private equity, with endless downtime, long chat queues and account managers pushing upgrades.
Reddit · r/Wordpress · 756 days ago
Three clients saw 502 errors on WP Engine; two migrated away and the third reported constant bottlenecks on a $600/month plan.
Reddit · r/Wordpress · 756 days ago
Left WP Engine after a noticeable change in performance and support, with clients unable to function in WooCommerce dashboards.
Reddit · r/Wordpress · 756 days ago
New WP Engine customer after 15+ years with WordPress calls it the best host they've had, with great customer service and tech stack.
Reddit · r/Wordpress · 756 days ago
A WordPress developer has hosted 10 sites on Pressable for 8 years and is very happy with its level of service.
Reddit · r/Wordpress · 757 days ago
Has worked with dozens of hosts and says none compare to WP Engine's service and support; sleeps easier with client sites hosted there.
Reddit · r/Wordpress · 757 days ago
WP Engine's three environments, backups, restores and caching make hosting WordPress easier, and they say you get a lot for the price.
Reddit · r/Wordpress · 757 days ago
A site recovery specialist says most of the 10-15 clients who came to them on WP Engine ended up moved to better-performing or cheaper hosting.
Reddit · r/Wordpress · 757 days ago
A WordPress professional has had many great experiences with Flywheel over the years.
Reddit · r/Wordpress · 757 days ago
A WP Engine customer of ten years has had nothing but excellent support and trusts it to keep sites secure.
Reddit · r/Wordpress · 757 days ago
A long-time WP Engine customer sees slowdowns and declining support, and a sales call to upsell a $600 server for a WooCommerce site; backups and staging are still good.
Reddit · r/Wordpress · 757 days ago
An agency using WP Engine with many clients says support quality has declined, with most tickets taking multiple weeks to resolve.
Reddit · r/Wordpress · 757 days ago
A WP Engine customer finds it excellent, especially its support, where technical issues are resolved on the spot or they are guided to a fix.
Reddit · r/Wordpress · 757 days ago
An agency with many client sites on WP Engine says support is excellent, performance great and the admin panel great.
Reddit · r/Wordpress · 757 days ago
A Pressable customer found it terrible: several plugins like WP Rocket and Imagify aren't supported, and the bundled Jetpack needs a paid upgrade.
Reddit · r/webdev · 759 days ago
WP Engine gives staging and dev environments, good support, SFTP, SSH, SSO and git pipelines; the user says it has given back plenty.
Reddit · r/Wordpress · 761 days ago
Paid about 1,000 dollars a month for WP Engine dedicated yet had constant performance issues for 7 years, vague specs and an early migration that lost orders.
Reddit · r/Wordpress · 766 days ago
They built their entire business website on WordPress.com and called it total trash, and now cannot find a host that will migrate the site.
Reddit · r/Wordpress · 771 days ago
Moved 130+ sites away from WP Engine after noticing a lack of customer support and instability.
Reddit · r/Wordpress · 771 days ago
Team prefers Flywheel's UI: easier staging, better bulk site management and agency features, and easier to train new staff.
Reddit · r/Wordpress · 771 days ago
Hosts several sites on WP Engine because it auto-updates WordPress and plugins and disables risky ones, which they find more secure than self-hosting.
Reddit · r/webhosting · 774 days ago
Limited PHP workers on Kinsta mean high-traffic sites can overload the server, so even a Wordfence scan collapses it to 500 errors until rebooted.
Reddit · r/webdev · 774 days ago
Says WP Engine became pushy, with clients' sites hit by random storage and unsubstantiated bandwidth overage charges that support blames on bugs.
Reddit · r/webhosting · 776 days ago
Tried Kinsta for 20 sites after moving from WP Engine and says it is fast but not worth the multi-step DNS verification hassle; a later site also saw slower speed.
Reddit · r/Wordpress · 777 days ago
Moved a client from an $850/month WP Engine plan to a $280/month host that majorly outperforms the old WP Engine install.
Reddit · r/Wordpress · 777 days ago
After trying a dozen hosts landed on WP Engine: fast load speeds, staging and dev environments, daily and manual backups and good customer service.
Reddit · r/Wordpress · 777 days ago
After GoDaddy managed WordPress gave 502s and outages, moving to WP Engine meant no issues until the repository block.
Reddit · r/ProWordPress · 777 days ago
Flywheel went downhill within a year of the WP Engine acquisition; TTFB went from 0.3s to 2.5s.
Reddit · r/Wordpress · 778 days ago
Over a decade working with WP Engine; calls it a platform that makes WordPress sing, from CDN and caching to backups and support.
Reddit · r/Wordpress · 778 days ago
Forced from shared to dedicated hosting despite hitting no limits, so costs went from £80 to £370 a month and performance dropped.
Reddit · r/Wordpress · 778 days ago
WP Engine and Flywheel throttled client sites all summer, so most ecommerce sites were moved elsewhere.
Reddit · r/Wordpress · 778 days ago
WP Engine handles servers, firewall and security, one-click staging and backups so they avoid patching nginx, Apache and PHP themselves.
Reddit · r/Wordpress · 778 days ago
Manages about 20 sites plus dev and staging on WP Engine and says it makes things so easy that otherwise they would not be on WordPress at all.
Reddit · r/Wordpress · 778 days ago
Former big spender on two WP Engine accounts, plus $200-$400 a month variable bandwidth overage; calls it overpriced with exceptionally poor support.
Reddit · r/Wordpress · 778 days ago
Has used WP Engine for over 12 years; it has gone downhill in recent years and its upsells keep getting more annoying, while liking Pantheon and WPVIP.
Reddit · r/Wordpress · 778 days ago
WP Engine sales repeats the same upsells with each new account manager, support has taken their site down more than once, and an SSH outage blocked git pushes.
Reddit · r/Wordpress · 778 days ago
Very happy with Kinsta for over 150 hosted websites.
Reddit · r/webdev · 778 days ago
Nearly ten years managing WordPress sites on WP Engine with nothing but praise; flawless so far and worth what they pay.
Reddit · r/webdev · 778 days ago
Left WP Engine after it bought ACF, raised pricing and stalled the plugin's development.
Reddit · r/ProWordPress · 778 days ago
WP Engine lagged on PHP 8.0 and gave no concrete answer, so they moved their largest client to Kinsta.
Reddit · r/ProWordPress · 778 days ago
Plan sold for 100 sites struggled with 35; kept being pushed to upgrade, so moved to a VPS at a third of the cost.
Reddit · r/ProWordPress · 778 days ago
Manages 75-100 sites on WP Engine; fine overall but unclear usage limits trigger repeated upsell outreach.
Reddit · r/Wordpress · 779 days ago
Hosts 60 sites from ecommerce to non-profits on WP Engine, a host they have been very happy with after HostGator, MediaTemple and Pantheon.
Reddit · r/Wordpress · 779 days ago
Says they receive excellent support and service from WP Engine.
Reddit · r/Wordpress · 779 days ago
Says WP Engine service has gone downhill with legendary upsells, and projects were lost because of price rises without help resolving issues.
Reddit · r/webhosting · 779 days ago
Four large clients on WP Engine, one over $2k a month; lack of transparency, constant upselling and basic support stopped justifying the cost.
Reddit · r/webhosting · 779 days ago
Agency with about 100 sites says WP Engine non-stop sends sales people to push upgrades and they are fed up.
Reddit · r/webhosting · 780 days ago
They rely on WP Engine's plugin manager with automated regression testing and call it worth its weight in gold; it snapshots pages, updates plugins, rolls back on problems and sends reports.
Reddit · r/Wordpress · 780 days ago
Current customer: support dropped off horribly for a while but has recovered and is very good now.
Reddit · r/Wordpress · 781 days ago
Runs 60+ sites on WP Engine and says it has gone mostly to shit in the last couple of years, so is moving everything away.
Reddit · r/Wordpress · 781 days ago
Agency with 800+ sites over ~5 years: capable support on chat instantly, priority tickets, overnight replies.
Reddit · r/Wordpress · 781 days ago
Switched away after support declined: inconsistent answers across support levels and a constant push for paid upgrades.
Reddit · r/Wordpress · 781 days ago
Flywheel's WordPress changes make migrating away fiddly with no instructions; no longer recommends it.
Reddit · r/webhosting · 782 days ago
They have used WP Engine for years with only good results; it is expensive but the service level matters for running a big site without staff.
Reddit · r/webhosting · 782 days ago
They have run hundreds of sites on WP Engine over the years, up to billions of page views, and have nothing bad to say about its support or infrastructure.
Reddit · r/webhosting · 782 days ago
They describe WP Engine as a nightmare and say alternatives such as an InMotion dedicated server gave far fewer issues.
Reddit · r/Wordpress · 782 days ago
Pantheon Diamond support on a $20k/year single-site plan ran basic WooCommerce queries slowly, complained about bandwidth and took weeks to help.
Reddit · r/Wordpress · 782 days ago
New job on WP Engine: when a site got malware their support removed it and patched the site for a non-technical PM.
Reddit · r/Wordpress · 783 days ago
Uses WP Engine for all clients and has never had an issue; support seems to have gone downhill but they need it less.
Reddit · r/Wordpress · 783 days ago
Subcontracting on an agency's 20 WP Engine clients and finds it terrible: support chat is effectively a bot and Overview sync errors go unresolved.
Reddit · r/Wordpress · 783 days ago
About 10 years on WP Engine; support chat is still the best they have used, with only more aggressive sales emails and usage limits lately.
Reddit · r/Wordpress · 783 days ago
Platform is solid for agency work: backups, dev/staging/live workflow and delegated access all work smoothly.
Reddit · r/Wordpress · 783 days ago
Once recommended WP Engine over their own hosting, but over five years the support that was standout has crumpled and they now advise migrating away.
Reddit · r/Wordpress · 783 days ago
Eight years managing over 85 client sites on WP Engine and says it has hands down the best support.
Reddit · r/Wordpress · 783 days ago
Long-time WP Engine user with Global Edge Security, very happy so far with performance and support.
Reddit · r/webdev · 785 days ago
After more than 20 years of hosting websites, they call Pantheon the worst hosting they have used and say it is expensive for no reason.
Reddit · r/ProWordPress · 786 days ago
Happy with Kinsta customer service and stability, but recently saw frequent 504 crashes and the PHP limit hit about 1k times a day.
Reddit · r/Wordpress · 787 days ago
Early WP Engine customer who left for a dedicated server because metered pricing based on page views is easily gamed by attacks.
Reddit · r/Wordpress · 787 days ago
A large ecommerce client promised 100K concurrent traffic saw its WP Engine site fail at 10K, was not on the ecommerce plan, and got only half a year's hosting back as compensation.
Reddit · r/Wordpress · 787 days ago
Moved 100+ clients from WP Engine to Rocket.net; performance is better and Redis support improved WooCommerce speed, though it lacks WP Engine's auto-updates and rollbacks.
Reddit · r/Wordpress · 787 days ago
WP Engine caps $500/year plans at 512MB per site and memory leaks from other sites on shared servers crashed theirs, so they no longer recommend it.
Reddit · r/Wordpress · 787 days ago
Dropped WP Engine after eight years because service and speed declined and the upselling was irritating.
Reddit · r/Wordpress · 787 days ago
Support has gone downhill and the backend is not fast; their sites are faster on a dedicated DO box with Cloudways, but WP Engine's backups are better.
Reddit · r/Wordpress · 787 days ago
Loved WP Engine for years but account managers now push premature upgrades over bot traffic, and the emphasis has shifted to squeezing revenue.
Reddit · r/Wordpress · 787 days ago
Finds WP Engine expensive for what it offers with weak support and constant upselling; prefers BigScoots and Rocket.net.
Reddit · r/Wordpress · 788 days ago
Stays for good support but gets overage emails every other month pushing a plan 2-3x pricier, feeling punished for success.
Reddit · r/Wordpress · 788 days ago
WP Engine's account manager kept pushing upgrades over overages that did not match actual traffic, and support tossed them between people without a fix.
Reddit · r/Wordpress · 788 days ago
Seamless backup, restore and staging and decent support, but artificially limited resources and price jumps, and the editor feels slower.
Reddit · r/ProWordPress · 801 days ago
Working on a client's WordPress.com-hosted site, they hit forced Jetpack options, a latin1 database encoding that breaks special characters elsewhere, SSO blocking a custom login, and JS/CSS merging that broke scripts.
Reddit · r/Wordpress · 818 days ago
WP Engine offers no SLA, does random system updates, and a server memory spike auto-reboot took sites down for 10 minutes.
Reddit · r/divi · 827 days ago
Hosting a dozen WordPress sites on it has been top-notch and a huge upgrade over Bluehost.
Reddit · r/webhosting · 827 days ago
They use Kinsta and say they have never had a problem.
Reddit · r/webhosting · 845 days ago
They migrated a site off Flywheel by moving files and database manually and had no downtime. A scan found a few modified core files, which they restored to the originals.
Reddit · r/webhosting · 855 days ago
They call Flywheel great but were paying about $300 per month for hosting, and moved their sites to their own Plesk cloud server for roughly $30 total.
Reddit · r/ProWordPress · 861 days ago
They used WP Engine and say it failed them when it mattered, so they moved to another host.
Reddit · r/Wordpress · 874 days ago
After years of WP Engine performance trouble, moved to Kinsta and performance issues vanished overnight at 2,250 dollars a year.
Reddit · r/Wordpress · 874 days ago
Kinsta caused many speed issues and is overpriced Google Cloud hosting with a fancy UI.
Reddit · r/Wordpress · 874 days ago
Small agency with 150+ sites at WP Engine has not had any issues.
Reddit · r/Wordpress · 881 days ago
Says Kinsta is amazing if you can afford it, with disk space add-ons, great support and a very good dashboard.
Reddit · r/Wordpress · 882 days ago
Hosts several WooCommerce builds on Pressable, one doing $5m/month in sales with zero downtime in five years.
Reddit · r/webhosting · 893 days ago
Has used Pressable for years without any grief.
Reddit · r/webhosting · 896 days ago
Moved 50 sites to a WP Engine custom 350GB plan and never regretted it.
Reddit · r/webdev · 925 days ago
Their Pantheon site was billed $4,520 in visit overages from bot traffic they were not notified about until weeks later. They hope the charges get reversed and say they still love Pantheon from a development point of view.
Reddit · r/Wordpress · 927 days ago
A WordPress user who has tried most of the main hosts now uses Rocket.net themselves.
Reddit · r/Wordpress · 927 days ago
A developer on a project hosted with Pantheon finds it super expensive and doesn't recommend it.
Reddit · r/webdev · 931 days ago
They find Pantheon backend speed so poor that it drives them crazy.
Reddit · r/webdev · 931 days ago
During a client bot attack Pantheon limited traffic to the targeted pages and did not charge them. They are less impressed lately, citing atrocious backend speed and Solr problems for clients, though they like the dev/test/live workflow.
Reddit · r/webdev · 931 days ago
They say they can not say enough bad things about Pantheon, and one of their sites is below 99% availability for the quarter.
Reddit · r/webdev · 932 days ago
They have used Pantheon since 2017 on expensive plans, but support has gotten worse with AI auto replies. They were charged an extra $200 a month after a bot attack even though Pantheon confirmed it was bots.
Reddit · r/Wordpress · 939 days ago
They use the Rocket.net enterprise plan for a large WordPress site and are happy with it so far.
Reddit · r/Wordpress · 944 days ago
They say the platform is fast and never goes down, and that they have run millions of dollars through their WordPress.com sites.
Reddit · r/Wordpress · 944 days ago
They use the Creator plan and like it, citing the bundled Jetpack extras and good performance.
Reddit · r/Wordpress · 944 days ago
They bought a two-year Starter plan and found they must upgrade to the Creator plan just to install a plugin for WooCommerce, and were past the refund window.
Reddit · r/Wordpress · 949 days ago
WP Engine customer who finds it very expensive and stays mainly for the Local WP push and pull buttons.
Reddit · r/webdev · 967 days ago
Used WP Engine at a previous company; one-click migration, backups, staging and support that fixed an issue fast.
Reddit · r/webdev · 967 days ago
Has used WP Engine for work and rates its support the best among WordPress hosts.
Reddit · r/webdev · 967 days ago
Kinsta is their favorite: blazingly fast on an optimized WordPress stack with support never more than 5 minutes away.
Reddit · r/Wordpress · 981 days ago
They like Flywheel and manage about 45 accounts on it.
Reddit · r/Wordpress · 981 days ago
They praise WP Engine server-level update tools and caching, and use its dedicated hosting. They can usually get a chat agent within five minutes on other client accounts.
Reddit · r/Wordpress · 982 days ago
They host 125+ client sites on Flywheel and are happy, citing easy client access, managed plugin updates, easy backups and restores, and very quick chat or ticket support.
Reddit · r/Wordpress · 982 days ago
They host about 95 local business client installs on WP Engine, call it perfect for their business and very easy to scale. They pay roughly 600 dollars a month and find that worthwhile, though they feel support has slipped in recent years.
Reddit · r/Wordpress · 998 days ago
Uses Cloudways and Kinsta for complex sites and finds Kinsta's low PHP worker count slows sites making many API requests.
Reddit · r/Wordpress · 998 days ago
On a $600/month plan advertised for 100 sites, WP Engine said an expected traffic surge would crash everything unless they doubled their cost.