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Runs large side projects on WP Engine base plan at a fixed monthly price.
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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.
Reddit · r/Wordpress · 9 days ago
They were charged $480 for a new site, could not edit it until buying a $520 plan, and now can only reach an AI support agent despite 24/7 support claims.
Reddit · r/ProWordPress · 15 days ago
Git-based deployment workflow where updates merge from dev to production is solid for enterprise apps, though adapting to its rigid workflow can be disruptive for agencies.
Reddit · r/webhosting · 20 days ago
Kinsta help is nice and available, but overage charges for bot traffic are out of control and they are looking for a new host.
Reddit · r/webdev · 22 days ago
Rolled out a new PHP update across an entire fleet of hosted sites within half an hour of upstream release.
Reddit · r/Wordpress · 22 days ago
Pantheon communicated far better on its status page than WP Engine during the PHP incident.
Reddit · r/Wordpress · 23 days ago
Put premium sites on WP Engine expecting better security response; SiteGround patched in an hour while WP Engine lagged and a client site was shut down.
Reddit · r/Wordpress · 23 days ago
DreamHost patched the PHP vulnerability while the WP Engine site was still not patched.
Reddit · r/Wordpress · 23 days ago
WP Engine level 1 support knew nothing about the critical vulnerability and gave generic, outdated information hours later.
Reddit · r/Wordpress · 23 days ago
Chose WP Engine for support and security features but is pissed at the slow PHP patch.
Reddit · r/webhosting · 24 days ago
Several of their sites on Kinsta's London data centre were down for hours while waiting for Kinsta's engineers to explain the outage.
Reddit · r/webhosting · 24 days ago
Briefly tried Kinsta and was unimpressed: the PHP worker limit made an optimized WooCommerce store struggle, and one yearly sales report made the site inaccessible.
Reddit · r/Wordpress · 38 days ago
Once lightning fast years ago, the platform has become annoyingly slow alongside longer live chat support wait times.
Reddit · r/Wordpress · 51 days ago
They have kept a blog on WordPress.com for over 15 years and also built a site on WordPress.org, saying both serve a purpose.
Reddit · r/Wordpress · 54 days ago
They run multiple sites on the WordPress.com Personal plan with plugins and themes enabled, which has been possible on all paid plans since April 2026.
Reddit · r/webhosting · 54 days ago
They moved from WordPress.com to another host a few months ago and had no problem backing up and restoring the site.
Reddit · r/webhosting · 54 days ago
They started on WordPress.com in 2015 and moved to their own server around 2018 pretty smoothly using Jetpack.
Reddit · r/Wordpress · 57 days ago
Ten-year client who lost 27 hosted sites and backups to the same malware infection while over 20 support tickets went unresolved.
Reddit · r/webhosting · 68 days ago
Fifteen years of working with the platform and its free sandbox accounts without billing or lock-out issues.
Reddit · r/webdev · 85 days ago
They paid for a year of WordPress.com and regret it after finding database access is limited to higher tiers.
Reddit · r/Wordpress · 93 days ago
Support quality dropped sharply from helpful and supportive to bot-like, repetitive, and quick to shift blame onto customers in tickets.
Reddit · r/webhosting · 93 days ago
Has used Kinsta for years and stays for its 24/7 support.
Reddit · r/Wordpress · 105 days ago
They host three client sites on Pantheon. Its Git deploy workflow meant the sites did not auto update and were hit by the WordPress exploit, but damage was minimal and easily reversed with a backup restore.
Reddit · r/Wordpress · 106 days ago
Once a favorite agency host with great Local integration, but 503 errors, sluggish frontend and backend speeds, and stripped resources forced migrating 42 of 52 client sites away.
Reddit · r/Wordpress · 106 days ago
After the WP Engine acquisition, account reps pushed aggressive upsells using questionable performance data, prompting a full move away from what used to be a favorite host.
Reddit · r/Wordpress · 106 days ago
Works for basic personal sites, but lacks newer managed hosting features as users are nudged toward WP Engine.
Reddit · r/Wordpress · 107 days ago
Prefers Kinsta over SiteGround for easier backups, restores and staging and faster sites; uses it for all their sites.
Reddit · r/Hosting · 110 days ago
A Rocket.net customer of three years on the 10-site business plan chats with a real human who stays until the issue is resolved.
Reddit · r/Wordpress · 116 days ago
A user likes Rocket.net's support, which always goes out of its way to help customers.
Reddit · r/webhosting · 125 days ago
They left WP Engine for a VPS at under a tenth of the cost, citing high price and poor support. Their tuned VPS runs faster than the WordPress-optimized hosting.
Reddit · r/ProWordPress · 125 days ago
Moved a client from WP Engine at $4,800 a month to a dedicated Kinsta server for under $800 a month, with faster front and back end and a simpler dashboard.
Reddit · r/Hosting · 136 days ago
Switched from SiteGround to WP Engine and saw speed improvements with responsive support.
Reddit · r/webhosting · 162 days ago
Migration was fast and sites lightning fast, but Kinsta blocks their own VPN access and support told them to accept it or kick rocks.
Reddit · r/webhosting · 164 days ago
Switched a ton of sites from SiteGround and WP Engine to Kinsta; support fantastic and servers solid.
Reddit · r/webhosting · 168 days ago
Four to five years on Kinsta and loves the service, but its traffic metric counts bots and some months is 10x Google Analytics.
Reddit · r/ProWordPress · 211 days ago
Unimpressed with the support service level on a corporate Drupal site hosted there, prompting a search for a new enterprise host.
Reddit · r/Wordpress · 218 days ago
Still seeing 5xx errors on a $3,450 a month account and moving to AWS because support cannot analyse logs or give insight.
Reddit · r/Wordpress · 219 days ago
They now develop directly on Kinsta staging, pushing and testing there, and say they have not looked back.
Reddit · r/Wordpress · 219 days ago
Moved off WP Engine after a couple of outages and finds it way less stressful since.
Reddit · r/Wordpress · 220 days ago
They keep all their sites on WP Engine and say nothing is better.
Reddit · r/Wordpress · 220 days ago
About 20 client sites on WP Engine went down with 502 errors, after two similar incidents over the weekend, with about an hour of downtime.
Reddit · r/Wordpress · 220 days ago
On leaving WP Engine after spending over $100k over the years, the customer service was abysmal and dismissive.
Reddit · r/Wordpress · 220 days ago
After 10+ years on a P1 account with 100+ sites, mostly gets hit up for upgrades by a revolving door of account managers.
Reddit · r/drupal · 227 days ago
Dashboard access remained unavailable into a second consecutive day of platform outage.
Reddit · r/webhosting · 254 days ago
Moved to Rocket.net a few weeks ago and it has been amazing; support connected them to a human right away on a weekend, though it is not cheap ($25 to start).
Reddit · r/webhosting · 259 days ago
Six months of hosting delivered zero downtime under their 100% uptime SLA, useful Automattic agency perks, and first-contact human support resolution after passing the initial AI chat bot.
Reddit · r/Wordpress · 272 days ago
Migrating sites off WP Engine: unbelievably poor server performance and support who blame false causes, charging for things baked into other platforms.
Reddit · r/Wordpress · 273 days ago
Kinsta is a bill happily paid every month with absolutely unmatched support.
Reddit · r/Wordpress · 273 days ago
Has had many WP Engine and Kinsta customers; WP Engine is predatory about pushing upgrades.
Reddit · r/Wordpress · 273 days ago
Happy Kinsta customer for 8+ years: security, tooling, backups, excellent support and UX.
Reddit · r/Wordpress · 274 days ago
Kinsta's support is outstanding and unmatched, an insurance policy worth paying for.
Reddit · r/Wordpress · 274 days ago
Hosted 200+ sites at WP Engine for 8+ years: excellent support, great tools and decent performance, though pricey.
Reddit · r/Wordpress · 274 days ago
Clients with 10-20 sites each on WP Engine find the hosting slow for the price.
Reddit · r/sysadmin · 290 days ago
They moved two sites from AWS to WordPress hosting, which cloned the sites and let them test before changing DNS.
Reddit · r/webhosting · 292 days ago
Kinsta's server UX, API and responsive support are decent but technical skill varies, and object caching at $100 a month feels expensive.
Reddit · r/webhosting · 294 days ago
A site in Kinsta's London data centre was moved to Oracle cloud and was offline for over six hours without resolution.
Reddit · r/drupal · 302 days ago
Rotates customer success managers every month and fails to give straight answers about how their WAF is configured.
Reddit · r/webhosting · 302 days ago
Kinsta support finally said they cannot whitelist an office IP on their Cloudflare layer, leaving an intranet portal blocked for an hour.
Reddit · r/webdev · 303 days ago
Included Jetpack Complete on the agency plan integrates smoothly and runs much better than on standard third-party hosts.
Reddit · r/Wordpress · 303 days ago
Likes Kinsta as a host but has had all kinds of issues with DevKinsta on both Windows and Mac.
Reddit · r/Wordpress · 303 days ago
Kinsta is great but staging sites get 50% fewer resources unless you pay more, causing update issues, so they moved those sites to WP Engine.
Reddit · r/Wordpress · 303 days ago
Moved 200+ sites from Flywheel to WP Engine and finds it better with more functionality in the dashboard.
Reddit · r/Wordpress · 303 days ago
Agency says WP Engine has amazing human support, security, WP-CLI, backups, CDN and Local integration, though it is expensive.
Reddit · r/Wordpress · 303 days ago
Loves Flywheel's console compared to WP Engine's and says its support is always outstanding, with sites on the Sydney server.
Reddit · r/webdev · 316 days ago
Used Flywheel's freelancer/agency plan for small client sites, with backups, CDN, staging and an easy dashboard included.
Reddit · r/webhosting · 328 days ago
They use the WordPress.com Business plan for client sites and find it extremely slow and unacceptable, which is why they want to move away.
Reddit · r/webhosting · 329 days ago
After years on Kinsta, says support went downhill overnight.
Reddit · r/Hosting · 359 days ago
Frequent site slowdowns from exhausted PHP workers led support to pitch a 600-dollar-per-month plan upgrade for a modest 30k-visit site.
Reddit · r/Wordpress · 373 days ago
They tested WPX and found its performance unimpressive. They benchmarked it against another host and ended up choosing that one.
Reddit · r/webhosting · 373 days ago
Their sites on Rocket.net seem fine months after the Hosting.com buyout, though they have not needed support so cannot say if it slipped.
Reddit · r/Hosting · 373 days ago
An agency hosts all its clients' WordPress sites on Pressable and has been very happy with it.
Reddit · r/Wordpress · 374 days ago
They have used WP Engine from the start and value its free malware help, staging and support. Speed is weak even with dedicated server space and image compression does not work well, so they want to switch.
Reddit · r/webhosting · 385 days ago
They used the discontinued $15 Tiny plan and found it worth the price, with an easy user panel and mostly great performance. They say the $30 plan is not worth it without the cheap tier.
Reddit · r/webhosting · 389 days ago
They were charged an unexpected $249 after paying a domain invoice manually, were refunded, then had their site disabled again and were told to pay anyway. They describe inconsistent answers from support and no accountability.
Reddit · r/webdev · 395 days ago
They recently used Pantheon and found its shared databases painfully slow, with pages taking over 10 minutes to load in dev.
Reddit · r/webdev · 396 days ago
Several of their client sites on Pantheon had usage skyrocket from AI bot traffic, which pushed them into a higher tier.
Reddit · r/webhosting · 409 days ago
Five years on Kinsta for nonprofit clients: amazing support and zero outages across 50+ websites apart from one Cloudflare-related incident.
Reddit · r/webhosting · 409 days ago
Kinsta moved its sites off old hardware, but charges $100/mo for Redis and support is only decent and helpful-ish.
Reddit · r/webhosting · 410 days ago
Solid hosting and great support, but the agency plan allows downloading only one backup per week so no daily external backups.
Reddit · r/webhosting · 410 days ago
Agency uses Kinsta for some clients and finds them responsive, keen to listen to the community and good to work with.
Reddit · r/Wordpress · 462 days ago
Two dedicated WP Engine servers in the AU data centre with no speed issue, preferred over Cloudways though pricey.
Reddit · r/Wordpress · 463 days ago
Performance dropped across WP Engine clients, support got worse and space and bandwidth are limited.
Reddit · r/Wordpress · 463 days ago
The client was on Kinsta before WP Engine and it was not a good experience.
Reddit · r/ProWordPress · 467 days ago
Agency moved from WP Engine to Pressable and found it rock solid with supportive staff and no upselling account managers.
Reddit · r/ProWordPress · 475 days ago
Pretty happy hosting on Kinsta with excellent support; was not impressed with Rocket.net's dashboard.
Reddit · r/ProWordPress · 476 days ago
Says Kinsta prohibits vulnerability scanning and pen testing even when requested responsibly, making security due diligence impossible.
Reddit · r/Wordpress · 477 days ago
Runs two agencies with over 400 sites on WP Engine; account reps keep upselling and support dropped from instant agency access to 15-20 minute queues.
Reddit · r/ProWordPress · 477 days ago
Left Kinsta for Pressable for value and has been happy there for several years, a Goldilocks zone.
Reddit · r/ProWordPress · 478 days ago
Happy on a custom Kinsta agency plan with a dashboard that keeps getting features, but notes it artificially limits resources.
Reddit · r/ProWordPress · 478 days ago
Switched from WP Engine to Kinsta, support even made changes to boost performance, cut a client's bill by a third and the site runs faster.
Reddit · r/ProWordPress · 478 days ago
Has about 30 sites on a Kinsta agency account, no complaints and great support.
Reddit · r/ProWordPress · 478 days ago
Almost four years on Kinsta with no complaints: always up, excellent feature set, fast hosting and excellent support.
Reddit · r/ProWordPress · 478 days ago
Rocket.net support was very helpful but it could not properly run an EDD-powered site, with session and speed issues.
Reddit · r/ProWordPress · 478 days ago
After 15 years leaving WP Engine over a massive drop in support quality outside the top tiers, aggressive upselling and junk-server quarantines.
Reddit · r/Wordpress · 480 days ago
They use Flywheel for a lot of client sites because the client can own the account while they manage it and add their own markup to the provider charges.
Reddit · r/Wordpress · 483 days ago
Has used Kinsta for years. Expressed as a plain personal opinion about the hosting provider in a thread about WP Engine alternatives.
Reddit · r/Wordpress · 486 days ago
Moved from a 17k per year WP Engine plan to a 6k custom Kinsta plan with amazing support.
Reddit · r/Wordpress · 486 days ago
WP Engine support chat shuts down every time it is used and DNS broke, so they are looking at Kinsta.
Reddit · r/Wordpress · 487 days ago
On WP Engine since 2022, repeated limit warnings for bandwidth and CPU with no usage data on the dashboard and pushes to upgrade.
Reddit · r/Wordpress · 487 days ago
Got hit by WP Engine's excessive CPU use warnings and is moving all clients to Kinsta.
Reddit · r/Wordpress · 487 days ago
Kinsta is not the cheapest but they have nothing but good things to say.
Reddit · r/Wordpress · 487 days ago
Has never had problems with WP Engine, with great support and 24/7 chat.
Reddit · r/Wordpress · 487 days ago
Moved everything from WP Engine to Pressable with zero regrets.
Reddit · r/Wordpress · 487 days ago
Kinsta has the best 24x7 tech support of any host used, fast well-engineered sites, outstanding uptime and continually improving hardware.
Reddit · r/Wordpress · 487 days ago
Migrated to Kinsta and found it genuinely outstanding.
Reddit · r/Wordpress · 487 days ago
Migrated 30 sites from WP Engine to Pantheon, a more technical setup they like better.
Reddit · r/Wordpress · 496 days ago
They started on WordPress.com but were annoyed by the personal plan limits, where nearly every template edit prompts an upgrade. They are moving to a self-hosted build.
Reddit · r/webhosting · 498 days ago
Loved Kinsta and its outstanding tech support but finds it expensive and its billing support very bad.
Reddit · r/Wordpress · 540 days ago
Several good years, then support became worthless, everything got glitchier and they constantly needed bigger plans, so they switched last year.
Reddit · r/ProWordPress · 541 days ago
Moved 40 sites from WP Engine two years ago with a smooth transition, no crazy upselling and top-notch support.
Reddit · r/ProWordPress · 542 days ago
Two and a half years on a client's Kinsta account and now a huge fan: best support they have dealt with and very fast performance.
Reddit · r/ProWordPress · 542 days ago
Sold the P1 plan then escalated to P2 and P3 with rising costs, and now hits memory strain on P3 with about 200 sites.
Reddit · r/ProWordPress · 542 days ago
On a P3 plan and pushed to upgrade again only three months after moving up from P1, so seriously thinking of leaving.
Reddit · r/ProWordPress · 542 days ago
Two WP Engine P1 accounts running about 100 low-traffic sites each, no complaints.
Reddit · r/ProWordPress · 542 days ago
Moved from WP Engine to Rocket.net a few years ago and has had zero downtime issues.
Reddit · r/ProWordPress · 543 days ago
Used Kinsta with Cloudflare for a TV broadcast and handled 45k unique visitors in 20 minutes after Kinsta analysed the site.
Reddit · r/Wordpress · 553 days ago
They had the same malware infection on WPEngine a month earlier and now suspect WP Engine itself was compromised.