Moved from Proton to Tuta and has been happy for four months; never needed support.
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“I moved from Proton to Tuta just because i think their service is better. Im currently a happy Tuta user for 4 months now”
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Moved from Proton to Tuta and has been happy for four months; never needed support.
“I moved from Proton to Tuta just because i think their service is better. Im currently a happy Tuta user for 4 months now”
A similar Tuta lockout was fixed after emailing from another provider; they apologised and reopened the account.
“I wrote them an email via another provider snd they appologized and opened my acc back up”
Emailed Tuta about a locked account and they responded quite promptly.
“Quite promptly they responded to me”
Of the 68 reviews with a clear verdict, 40% are positive, 12% mixed and 49% negative. The praise mentioned most is reliable. The most common complaint is poor support.
The praise reviewers mention most: reliable (30 reviews), easy to use (5 reviews) and good free plan (4 reviews). For example: A year on Tuta with no issues and no need for support; the custom domain plan with unlimited aliases is nice.
The complaints reviewers mention most: poor support (11 reviews), outages (2 reviews) and slow (2 reviews). For example: On a paid Tuta account had no email access for 4 days, little customer service response and several outages a year.
71 are quotes from discussions on Reddit, each linked to the original post. Customer reviews are checked for spam before they appear, and only they count toward the star rating; quotes never do.