Tuta

Tuta Reviews

40% positive71 reviewsVisit site

Category
Email hosting
Free plan
Yes

Customer reviews

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Showing 3 reviews mentioning helpful support Show all

Moved from Proton to Tuta and has been happy for four months; never needed support.

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“I moved from Proton to Tuta just because i think their service is better. Im currently a happy Tuta user for 4 months now”
positivehelpful support

A similar Tuta lockout was fixed after emailing from another provider; they apologised and reopened the account.

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“I wrote them an email via another provider snd they appologized and opened my acc back up”
mixedhelpful support

Emailed Tuta about a locked account and they responded quite promptly.

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“Quite promptly they responded to me”
positivehelpful support

Common questions about Tuta

Is Tuta worth it?

Of the 68 reviews with a clear verdict, 40% are positive, 12% mixed and 49% negative. The praise mentioned most is reliable. The most common complaint is poor support.

What do people like about Tuta?

The praise reviewers mention most: reliable (30 reviews), easy to use (5 reviews) and good free plan (4 reviews). For example: A year on Tuta with no issues and no need for support; the custom domain plan with unlimited aliases is nice.

What are the most common complaints about Tuta?

The complaints reviewers mention most: poor support (11 reviews), outages (2 reviews) and slow (2 reviews). For example: On a paid Tuta account had no email access for 4 days, little customer service response and several outages a year.

Where do these Tuta reviews come from?

71 are quotes from discussions on Reddit, each linked to the original post. Customer reviews are checked for spam before they appear, and only they count toward the star rating; quotes never do.