While on Tuta, servers went down and mail was inaccessible five or six times a year.
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“their servers would go down and my email would be completely inaccessible a non-trivial number of times. Maybe five or six times a year”
What customers say about Tuta
- Category
- Email hosting
- Free plan
- Yes
Customer reviews
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On a paid Tuta account had no email access for 4 days, little customer service response and several outages a year.
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“Lots of issues-no access to emails for 4 days,little response from customer service,service going down several times per year.”
Common questions about Tuta
Is Tuta worth it?
Of the 68 reviews with a clear verdict, 40% are positive, 12% mixed and 49% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about Tuta?
The praise reviewers mention most: reliable (30 reviews), easy to use (5 reviews) and good free plan (4 reviews). For example: A year on Tuta with no issues and no need for support; the custom domain plan with unlimited aliases is nice.
What are the most common complaints about Tuta?
The complaints reviewers mention most: poor support (11 reviews), outages (2 reviews) and slow (2 reviews). For example: On a paid Tuta account had no email access for 4 days, little customer service response and several outages a year.
Where do these Tuta reviews come from?
71 are quotes from discussions on Reddit, each linked to the original post. Customer reviews are checked for spam before they appear, and only they count toward the star rating; quotes never do.