Searching mail in Tuta's mobile app was so slow they left for that reason alone.
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“mobile app is so slow I left almost entirely for that reason alone”
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Searching mail in Tuta's mobile app was so slow they left for that reason alone.
“mobile app is so slow I left almost entirely for that reason alone”
Downgraded Tuta over slow service, exported mail, then found all contacts had disappeared.
“I downgraded my account because of slow service, I exported my mail, but now I find that all my contacts disappeared too”
Of the 68 reviews with a clear verdict, 40% are positive, 12% mixed and 49% negative. The praise mentioned most is reliable. The most common complaint is poor support.
The praise reviewers mention most: reliable (30 reviews), easy to use (5 reviews) and good free plan (4 reviews). For example: A year on Tuta with no issues and no need for support; the custom domain plan with unlimited aliases is nice.
The complaints reviewers mention most: poor support (11 reviews), outages (2 reviews) and slow (2 reviews). For example: On a paid Tuta account had no email access for 4 days, little customer service response and several outages a year.
71 are quotes from discussions on Reddit, each linked to the original post. Customer reviews are checked for spam before they appear, and only they count toward the star rating; quotes never do.