Showing 5 reviews mentioning easy to use Show all
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Tried Proton and Tuta, preferred Tuta within days; fewer features on the free plan but they like the simplicity.
“I tried both and it took me just a couple of days to decide I liked Tuta more. It has fewer features (especially on the free plan), but I don't”
Loves Tuta as simple, private and much cheaper than Proton.
“I Love my Tuta! It's simple private and way cheaper than Proton.”
Tuta's waiting period and verification step meant they could not send or receive mail, so they gave up.
“they have a waiting period then a verification step to make an account usable. When I tried I got feed up because I wasnt able to send or receive any emails.”
Finds Tuta's service fine but its app bad, and prefers Proton.
“Tutas service is fine but their app sucks”
Finds Tuta webmail unusable and prefers IMAP providers with a decent web interface.
“TUTA webmail is un-useable. Never seen anything worse in my life”
Of the 68 reviews with a clear verdict, 40% are positive, 12% mixed and 49% negative. The praise mentioned most is reliable. The most common complaint is poor support.
The praise reviewers mention most: reliable (30 reviews), easy to use (5 reviews) and good free plan (4 reviews). For example: A year on Tuta with no issues and no need for support; the custom domain plan with unlimited aliases is nice.
The complaints reviewers mention most: poor support (11 reviews), outages (2 reviews) and slow (2 reviews). For example: On a paid Tuta account had no email access for 4 days, little customer service response and several outages a year.
71 are quotes from discussions on Reddit, each linked to the original post. Customer reviews are checked for spam before they appear, and only they count toward the star rating; quotes never do.