Kinsta help is nice and available, but overage charges for bot traffic are out of control and they are looking for a new host.
72signal
79reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
57% Positive23% Mixed20% Negative
Excellent, fast support for agencies with many client sites, but few PHP workers and paid add-ons.
What customers love, and what they don’tWhat customers noticed
Customer reviews (79)
Add your reviewShowing 3 reviews mentioning hidden fees Show all
Four to five years on Kinsta and loves the service, but its traffic metric counts bots and some months is 10x Google Analytics.
Already exceeding the visit limit on a basic Kinsta plan and moving to Rocket.net because of that and the limit of 2 PHP workers.
Common questions about Kinsta
What do customers say about Kinsta?
Kinsta is a managed WordPress host that most customers praise for excellent, fast support, speed and reliability, often after moving from WP Engine. The downsides are cost and resource limits, mainly few PHP workers, paid add-ons and visit counts that include bots. Agencies running many client sites feature heavily.
Is Kinsta worth it?
Of the 51 reviews with a clear verdict, 57% are positive, 24% mixed and 20% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about Kinsta?
The praise reviewers mention most: helpful support (22 reviews), reliable (11 reviews) and fast (6 reviews). For example: Says Kinsta is amazing if you can afford it, with disk space add-ons, great support and a very good dashboard.
What are the most common complaints about Kinsta?
The complaints reviewers mention most: poor support (5 reviews), hidden fees (3 reviews) and upsells (3 reviews). For example: Used Kinsta on a VPS-style plan a few years ago; liked the dashboard but the help was not there when needed.
What does the signal score of 72 mean?
It's how well reviewed Kinsta is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Kinsta?
Category: Managed WordPress.
How does Kinsta rank?
#1 in Hosting With the Best Support 2026, ranked by real customer reviews.
Where do these Kinsta reviews come from?
79 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.