Satisfied netcup customer: unbeatable price versus performance, good network speeds and a slowish but always clueful support team.
77signal
83reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
61% Positive21% Mixed18% Negative
Strong performance on low-priced root servers; the gripe is slow support and tough cancellation.
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Also mentioned: best for developers1
Customer reviews (83)
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A user who tried 15+ hosts finds netcup the best, fast and affordable, but says support without the paid package once took 3 months to reply.
Likes the netcup VPS, finds the CPU adequate and much better than a more expensive Hetzner VPS.
Very happy with a netcup RS 1000 G12 root server: excellent performance for the price, with no issues in two months.
Runs several netcup servers and calls them the best price-to-performance, despite a premium without 12-month commitment.
Affordable storage with a clunky UI but top-notch functionality.
Runs an API, MCP servers, analytics, uptime monitoring and Forgejo on one netcup VPS for 12.60 euros a month.
Runs several of Netcup, Hetzner and Contabo and finds Netcup RS the best raw performance per dollar.
Over three years with netcup and never needed to contact support.
Longtime customer running dozens of servers with rare, brief downtime and knowledgeable German support that responds lightning-fast with the SLA package.
Moved over from Hetzner for a holiday sale on the G12 Root Server with 3-month contracts and is happy with the move so far, though time will tell.
Moved from Hetzner to netcup root servers: CPU benchmarks about 3x higher for less money, with a dashboard that is less streamlined.
netcup lacks security group management and has a weak dashboard, but prices are excellent.
Tried netcup after several providers and found a 4 CPU / 8GB root server excellent value.
Switched to netcup and got a better server for almost half the price, though only ARM64 was in stock.
Pays 17 euros a month for a 16GB 8 vCPU netcup root server running Windows 11, and says everything has been top tier.
Finds netcup ARM VPS cheap with good performance and an unmetered 2.5 Gbps port.
About 6 dollars a month for 4 cores, 8GB RAM and 500GB runs ten WordPress sites on Virtualmin.
Uptime not as good as DigitalOcean with 10-30 minutes of downtime last month, but much lower cost.
Switched to netcup and VPS costs fell enough to add extra servers while spending much less.
Running two self-managed VPS instances with zero complaints and great pricing, including a US datacenter option if you don't mind German contract terms.
Happy with netcup since Black Friday; a couple of minor routing outages but it is perfect for their use.
They moved their root servers from Contabo, OVH and Hetzner to netcup and find it a great balance of cost and performance, though the management dashboard is weak.
Calls netcup the most boring provider because nothing ever happens, and low priced.
Long-time netcup root server customer with only good things to say.
Netcup gives more storage and better latency from Latin America than Hetzner.
Good experience with netcup and good deals during special holiday auctions.
A developer has used netcup VPS for personal and customer apps for years and has always been very pleased.
Runs many cloud servers with no problems, helpful support and no downtime, finds uploading custom disk images easy and prices amazing; the only catch is paying a few months upfront.
New netcup root server ran more than 500 days without a restart at fair prices.
Common questions about netcup
What do customers say about netcup?
netcup is praised for strong performance and reliability at low prices, particularly its root servers, with many long-term customers happy. The main downside is slow or unhelpful support and account handling, including long verification, hard-to-cancel contracts and minimum terms. A few reported network outages.
Is netcup worth it?
Of the 71 reviews with a clear verdict, 61% are positive, 21% mixed and 18% negative. The praise mentioned most is great value. The most common complaint is poor support.
What do people like about netcup?
The praise reviewers mention most: great value (28 reviews), reliable (24 reviews) and fast (13 reviews). For example: Runs an API, MCP servers, analytics, uptime monitoring and Forgejo on one netcup VPS for 12.60 euros a month.
What are the most common complaints about netcup?
The complaints reviewers mention most: poor support (12 reviews), outages (5 reviews) and hidden fees (3 reviews). For example: Says netcup is fine while you pay but turns difficult when you try to cancel, even after the contract ends.
What does the signal score of 77 mean?
It's how well reviewed netcup is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of netcup?
Category: VPS hosting.
How does netcup rank?
#1 in Best VPS Hosting 2026, ranked by real customer reviews.
Where do these netcup reviews come from?
83 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.