Satisfied netcup customer: unbeatable price versus performance, good network speeds and a slowish but always clueful support team.
77signal
83reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
61% Positive21% Mixed18% Negative
Strong performance on low-priced root servers; the gripe is slow support and tough cancellation.
What customers love, and what they don’tWhat customers noticed
Liked
Watch for
Also mentioned: best for developers1
Customer reviews (83)
Add your reviewShowing 15 reviews mentioning fast Show all
A user who tried 15+ hosts finds netcup the best, fast and affordable, but says support without the paid package once took 3 months to reply.
Very happy with a netcup RS 1000 G12 root server: excellent performance for the price, with no issues in two months.
Runs several of Netcup, Hetzner and Contabo and finds Netcup RS the best raw performance per dollar.
Root Servers are faster than shared Hetzner instances thanks to dedicated resources and matching stability, though contracts require 30 days' cancellation notice.
Moved from Hetzner to netcup root servers: CPU benchmarks about 3x higher for less money, with a dashboard that is less streamlined.
Finds netcup ARM VPS cheap with good performance and an unmetered 2.5 Gbps port.
Moved from the cheapest plan to Root servers with better bandwidth, easy recovery and fewer bugs than Hostinger.
About 2 ms latency from the Manassas location to a host in Ashburn, with most of the delay between netcup and its upstream carrier; connectivity there is described as not very ambitious.
Root Server with dedicated cores runs at nearly 100% CPU almost constantly, pausing only briefly between tasks; as far as they know, 24/7 full load is allowed.
Chose a netcup RS1000 root server for a Minecraft server and says it is doing wonders so far.
They had good experiences with both veeble and netcup, found veeble a bit slower, and prefer netcup.
Netcup gives more storage and better latency from Latin America than Hetzner.
Root servers provide dedicated resources and custom ISO uploads that worked great for years, whereas their cheaper shared VPS plans lag in performance.
Calls netcup perfect with great speed and uptime on root servers.
Common questions about netcup
What do customers say about netcup?
netcup is praised for strong performance and reliability at low prices, particularly its root servers, with many long-term customers happy. The main downside is slow or unhelpful support and account handling, including long verification, hard-to-cancel contracts and minimum terms. A few reported network outages.
Is netcup worth it?
Of the 71 reviews with a clear verdict, 61% are positive, 21% mixed and 18% negative. The praise mentioned most is great value. The most common complaint is poor support.
What do people like about netcup?
The praise reviewers mention most: great value (28 reviews), reliable (24 reviews) and fast (13 reviews). For example: Runs an API, MCP servers, analytics, uptime monitoring and Forgejo on one netcup VPS for 12.60 euros a month.
What are the most common complaints about netcup?
The complaints reviewers mention most: poor support (12 reviews), outages (5 reviews) and hidden fees (3 reviews). For example: Says netcup is fine while you pay but turns difficult when you try to cancel, even after the contract ends.
What does the signal score of 77 mean?
It's how well reviewed netcup is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of netcup?
Category: VPS hosting.
How does netcup rank?
#1 in Best VPS Hosting 2026, ranked by real customer reviews.
Where do these netcup reviews come from?
83 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.