Expected to leave netcup within weeks but found it superb: clean IPs, easy rDNS and no uptime problems.
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A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
Strong performance on low-priced root servers; the gripe is slow support and tough cancellation.
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Customer reviews (83)
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Root servers with uptime better than bigger cloud providers, though support is not instant.
Two months on a root server without problems, though support is a bit slow.
Runs 59 netcup root servers for a web development business with everything good, but support is really slow.
No issues on a netcup root server with dedicated hardware over several months.
Over three years with netcup and never needed to contact support.
Almost two years stable on one netcup service, so added another server for replication.
Longtime customer running dozens of servers with rare, brief downtime and knowledgeable German support that responds lightning-fast with the SLA package.
Root Servers are faster than shared Hetzner instances thanks to dedicated resources and matching stability, though contracts require 30 days' cancellation notice.
A year on netcup VPS and root servers with no regrets, preferring the root servers.
Pays 17 euros a month for a 16GB 8 vCPU netcup root server running Windows 11, and says everything has been top tier.
Happy with a netcup RS server but warns products are committed for a whole month or year with no early cancellation.
Three months with one short, minor incident flagged by uptime monitors.
Running two self-managed VPS instances with zero complaints and great pricing, including a US datacenter option if you don't mind German contract terms.
Happy with netcup since Black Friday; a couple of minor routing outages but it is perfect for their use.
Calls netcup the most boring provider because nothing ever happens, and low priced.
Customer since 2022 with multiple servers and rarely any issues in Nuremberg.
Root Server with dedicated cores runs at nearly 100% CPU almost constantly, pausing only briefly between tasks; as far as they know, 24/7 full load is allowed.
Uses netcup root servers whenever possible, falling back to Hetzner and Clouvider when stock is unavailable.
Two-plus years with great service and just one few-minute downtime this year; only wants an API.
They run three Next.js projects on a VPS 1000 G11 with Coolify and say it runs rock solid. They note the customer panel interface looks dated.
They run two RS 1000 G11 and one RS 8000 G11 root servers and say they have been rock solid, and would recommend them.
Long-time netcup root server customer with only good things to say.
They run a VPS with netcup, with their domain at Porkbun and DNS on Cloudflare, and report no issues so far.
Runs many cloud servers with no problems, helpful support and no downtime, finds uploading custom disk images easy and prices amazing; the only catch is paying a few months upfront.
A few months on netcup with no downtime; only a slight delay at first for identity verification.
RS 4000 G11 root server excellent with no downtime in four months and good support.
New netcup root server ran more than 500 days without a restart at fair prices.
Three months on the 6 euro tier with an OK CPU speed, hosting a Ghost blog, four static pages, a Nextcloud instance and a Mailcow mail server, with a really good experience overall.
Calls netcup perfect with great speed and uptime on root servers.
Common questions about netcup
What do customers say about netcup?
netcup is praised for strong performance and reliability at low prices, particularly its root servers, with many long-term customers happy. The main downside is slow or unhelpful support and account handling, including long verification, hard-to-cancel contracts and minimum terms. A few reported network outages.
Is netcup worth it?
Of the 71 reviews with a clear verdict, 61% are positive, 21% mixed and 18% negative. The praise mentioned most is great value. The most common complaint is poor support.
What do people like about netcup?
The praise reviewers mention most: great value (28 reviews), reliable (24 reviews) and fast (13 reviews). For example: Runs an API, MCP servers, analytics, uptime monitoring and Forgejo on one netcup VPS for 12.60 euros a month.
What are the most common complaints about netcup?
The complaints reviewers mention most: poor support (12 reviews), outages (5 reviews) and hidden fees (3 reviews). For example: Says netcup is fine while you pay but turns difficult when you try to cancel, even after the contract ends.
What does the signal score of 77 mean?
It's how well reviewed netcup is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of netcup?
Category: VPS hosting.
How does netcup rank?
#1 in Best VPS Hosting 2026, ranked by real customer reviews.
Where do these netcup reviews come from?
83 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.