Had to recreate CX23 servers repeatedly to get AMD rather than slower Intel CPUs.
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A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
Most customers praise low prices, solid uptime and good performance, often after leaving AWS, DigitalOcean or OVH.
What customers love, and what they don’tWhat customers noticed
Customer reviews (424)
Add your reviewShowing 13 reviews mentioning slow Show all
Hetzner object storage uploads are painfully slow, rate limited and CI jobs fail; longtime customer plans to leave.
Hetzner cloud servers are stable for years but the S3 object storage backup target was a disaster.
Dedicated-resource VPS in Virginia and Singapore showed abysmal disk and low CPU performance, and cost far more than a faster Netcup equivalent.
They run WordPress in Docker on a Hetzner VPS with Redis and a cache plugin, and a tiny site takes about 8 seconds to load.
After Hetzner price increases the price does not justify the performance of the box.
Tried a 16 GB, 8 vCPU Hetzner VPS for four months and found it very slow, then bought their own mini PC.
Hetzner S3 in production crashed weekly with the worst performance experienced.
A new CPX62 felt oversubscribed and unstable, so it was pulled from the cluster.
Hetzner object storage buckets need recreating every 4-8 months due to errors and throttling.
Finds Hetzner routing poor, with downloads capped around 180 Mbps even on a multi-gigabit ISP.
A CCX23 felt slower than an earlier one until reprovisioned.
Compared cheap VPSes at Hetzner, AlphaVPS, DigitalOcean, Vultr and CloudCone with similar configs; Hetzner was the slowest under 4GB.
Common questions about Hetzner Cloud
What do customers say about Hetzner Cloud?
Most customers praise low prices, solid uptime and good performance, often after leaving AWS, DigitalOcean or OVH. The main complaints are the recent price increases, which many say weaken the advantage, and support some find slow. A few had accounts blocked or deleted after failed payments or verification trouble.
Is Hetzner Cloud worth it?
Of the 327 reviews with a clear verdict, 55% are positive, 10% mixed and 35% negative. The praise mentioned most is great value. The most common complaint is poor support.
What do people like about Hetzner Cloud?
The praise reviewers mention most: great value (97 reviews), reliable (80 reviews) and fast (33 reviews). For example: Switched from Vercel to a Hetzner VPS and finds it extremely cheap at about 5 dollars for 2 vCPU and 2 GB RAM.
What are the most common complaints about Hetzner Cloud?
The complaints reviewers mention most: poor support (47 reviews), renewal price hike (39 reviews) and outages (31 reviews). For example: A Californian developer sent a passport, was rejected two days later and a reddit appeal was refused as final.
What does the signal score of 78 mean?
It's how well reviewed Hetzner Cloud is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Hetzner Cloud?
Category: VPS hosting.
Where do these Hetzner Cloud reviews come from?
424 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.