Their Hetzner VPS rose to about 25 euro a month and they could not rescale due to SSD size, and ARM64 machines in that datacenter were fully booked.
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A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
Most customers praise low prices, solid uptime and good performance, often after leaving AWS, DigitalOcean or OVH.
What customers love, and what they don’tWhat customers noticed
Customer reviews (424)
Add your reviewShowing 32 reviews mentioning renewal price hike Show all
With 10 VPS already, found no new low-cost VPS available, nothing under 20 euros a month.
Has had two servers for 6-7 years and the price hike might make them cancel.
Moved from Linode for lower prices, but at the new prices it would cost about the same, so they will look elsewhere.
New VPS prices were 2-3x higher than the week before.
Cloud-only customer shocked by a CCX23 jump from 31.49 to 85.99 euros overnight and considering bigger providers.
A CCX13 quoted at 15 dollars a month in March now costs 50.99, and their own shared VPS would rise from 6.99 to 22.99.
Fifteen cloud servers costing 700 euros a month would rise toward 2000 euros, so the team is moving away after almost 10 happy years.
Migrated several large e-commerce platforms spending five figures monthly but would not do it again in the current state.
Six-month-old server affected by the increase; says Hetzner never said prices might change on existing orders.
Their VPS goes from 10.70 to 15 euros while OVH offers more RAM and disk at that price.
Bill jumped from 5200 to 7100 euros and they still cannot spin up new machines or upgrade existing ones.
Two servers costing 14 euros will go to about 20, and a 30 percent hike on all customers is called crazy.
Wanted green infrastructure and would pay a premium, but the new pricing went from manageable to bleeding them dry overnight.
Upscaling from CPX11 to CPX21 now costs 37.49 dollars a month so they are moving everything away.
After Hetzner price increases the price does not justify the performance of the box.
An 8 vCPU 16 GB server rose from 25 to 32 to 87 euros within a few months.
Existing CCX33 client notified that the price would go from 55.49 to 76.99 dollars on April 1st.
Existing CCX13 rose from 14.86 to 19.62 and new orders are far higher.
Warns existing VPS owners not to scale or change servers because the new prices are rough and may reach existing customers.
Over a decade as a customer and first time really disappointed, calling the doubling or tripling of prices out of order.
CPX11 cloud servers went from 5.99 to 17.49 euros, forcing a search for another provider.
Volumes get a 50 percent price increase in the Hetzner adjustment.
Hetzner US price increase with a drastic bandwidth cut feels like a rug pull.
Their 20 euro server would cost 120 euros per month at the next upgrade tier after the price rise.
Their CCX23 went from 39 to 101 dollars, a 150 percent increase they find unjustifiable.
A CPX41 went from 38.99 to 120.49.
A Hetzner server paid at 15.99 euros would now cost 45 euros or more.
Cancelled a CPX62 at 60 dollars to build a home server; it would now cost 160.
Did not expect a 150 percent increase for their little server.
Common questions about Hetzner Cloud
What do customers say about Hetzner Cloud?
Most customers praise low prices, solid uptime and good performance, often after leaving AWS, DigitalOcean or OVH. The main complaints are the recent price increases, which many say weaken the advantage, and support some find slow. A few had accounts blocked or deleted after failed payments or verification trouble.
Is Hetzner Cloud worth it?
Of the 327 reviews with a clear verdict, 55% are positive, 10% mixed and 35% negative. The praise mentioned most is great value. The most common complaint is poor support.
What do people like about Hetzner Cloud?
The praise reviewers mention most: great value (97 reviews), reliable (80 reviews) and fast (33 reviews). For example: Switched from Vercel to a Hetzner VPS and finds it extremely cheap at about 5 dollars for 2 vCPU and 2 GB RAM.
What are the most common complaints about Hetzner Cloud?
The complaints reviewers mention most: poor support (47 reviews), renewal price hike (39 reviews) and outages (31 reviews). For example: A Californian developer sent a passport, was rejected two days later and a reddit appeal was refused as final.
What does the signal score of 78 mean?
It's how well reviewed Hetzner Cloud is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Hetzner Cloud?
Category: VPS hosting.
Where do these Hetzner Cloud reviews come from?
424 are quotes from Reddit and YouTube, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.