Left SiteGround because the plan renewed at several times the introductory price after the first year, and moved to Hetzner where the renewal matched the signup price.
69signal
172reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
37% Positive22% Mixed41% Negative
Customers often praise fast sites and knowledgeable support, but the most common complaint is renewal prices that jump sharply after the intro period.
What customers love, and what they don’tWhat customers noticed
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Also mentioned: best for beginners1
Customer reviews (172)
Add your reviewShowing 23 reviews mentioning renewal price hike Show all
Stayed years with SiteGround, then moved simple sites away over price hikes and more aggressive rate limiting.
A former SiteGround customer left over rising prices and lack of easy-to-access support.
SiteGround largest plan costs about 45 dollars a month after the first year, is nearly at capacity and is reported to be slower than rivals.
Left SiteGround because renewals were brutal, upgrading each year just for intro pricing, and moved to Cloudflare static hosting.
Left SiteGround because the yearly fees were too high.
SiteGround's introductory rate became about $35 a month, which seems like a lot.
Calls SiteGround's $300/year renewal preposterous and is considering taking the site offline.
Hosts 10 sites on SiteGround GoGeek but is tired of price arguments at every renewal.
Warns of a 200% price increase when the initial contract auto-renews, calling SiteGround's billing the scummiest.
A small UK company site on SiteGround faces a renewal pushing £300 a year.
Signed up on Black Friday and the renewal was almost ten times the offer price, so they switched hosts.
SiteGround's second year was unbelievably expensive and they charge to revert to a previous version.
Asked SiteGround for the intro price at renewal and was refused, so they migrate to a new intro-priced server each cycle.
SiteGround's renewal was $350, which they called insane, so they renewed one month to decide.
A SiteGround customer got a great first-year price, but the renewal price is insane and they are switching providers.
After one year on GrowBig, SiteGround wants over $300 to renew versus a $59 discounted new plan.
Moved off SiteGround after 3+ years over price to their own VPS, getting better performance for less.
Intro rate $5/month jumped to $25/month (500%) at renewal for a small WooCommerce site.
Paid $189 for 3 years in 2020; renewal is $800 for 3 years while competitors offer about $150.
Complains the SiteGround renewal fee is about 300% higher than the first-year price.
Needs to leave SiteGround because the jump from the introductory monthly fee is ridiculous.
Avoids SiteGround's $360 renewal by buying a new intro-priced plan and migrating about 7 sites each year.
Common questions about SiteGround
What do customers say about SiteGround?
Customers often praise fast sites and knowledgeable support, but the most common complaint is renewal prices that jump sharply after the intro period. Some long-time customers say support has declined, with AI chat replacing humans, and a few hit inode or CPU limits.
Is SiteGround worth it?
Of the 106 reviews with a clear verdict, 37% are positive, 22% mixed and 42% negative. The praise mentioned most is helpful support. The most common complaint is renewal price hike.
What do people like about SiteGround?
The praise reviewers mention most: helpful support (25 reviews), reliable (12 reviews) and easy to use (10 reviews). For example: SiteGround's support is a well-informed human with clear English who often solves problems before you finish.
What are the most common complaints about SiteGround?
The complaints reviewers mention most: renewal price hike (29 reviews), poor support (21 reviews) and expensive (6 reviews). For example: Stayed years with SiteGround, then moved simple sites away over price hikes and more aggressive rate limiting.
What does the signal score of 69 mean?
It's how well reviewed SiteGround is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of SiteGround?
Category: Shared hosting.
Where do these SiteGround reviews come from?
172 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.