Manages about 150 small-business client sites on SiteGround, likes the control panel and extra services and rarely needs support, but would not use its VPS or cloud plans for heavy sites.
69signal
172reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
37% Positive22% Mixed41% Negative
Customers often praise fast sites and knowledgeable support, but the most common complaint is renewal prices that jump sharply after the intro period.
What customers love, and what they don’tWhat customers noticed
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Also mentioned: best for beginners1
Customer reviews (172)
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SiteGround is more expensive but noticeably faster, with SSD servers and zero downtime in 5 years.
A freelancer runs 17 sites on SiteGround; like other hosts it hikes the price after the intro year, but overall it's pretty solid.
SiteGround was stable with good people, but the yearly renewal fee could not be justified for a low-income site.
Nine-plus years on SiteGround; prefers the control and sites load insanely fast on GCP servers without a caching plugin.
A SiteGround user likes the promotional first year and finds it solid after, but pricey for sites with little traffic.
SiteGround updated all their sites within an hour during a critical PHP patch while WP Engine lagged.
Has used SiteGround for 18 years and doesn't mind it.
Tried SiteGround, Hostinger, Bluehost and Cloudways and rates SiteGround best with good speed and reliability.
A SiteGround customer of six years is more than happy.
A SiteGround customer runs 4 sites on one plan without problems and finds it easier and cheaper than WP Engine.
Uses SiteGround and finds it very good.
A SiteGround customer of years finds it fast, with no downtime, free email and competent support, but pricey after the initial signup.
Used SiteGround in the past and found them great, but they cost too much and raised prices after the first year.
Seven-plus years supporting about 60 clients on SiteGround: phenomenal support (chat under 30 seconds), a bit pricey.
After repeated hacks, SiteGround kept the site clean where Wordfence missed infections, but it restricts DNS control.
Their law firm runs WordPress on SiteGround, which includes email for the domain; pays about $299 a year on the second-tier plan.
SiteGround gets a bad rap but the experience has been solid on a few sites.
After leaving HostGator, SiteGround shows 100% uptime for the first 7 days.
Almost 5 years hosting client sites on SiteGround with zero problems.
Common questions about SiteGround
What do customers say about SiteGround?
Customers often praise fast sites and knowledgeable support, but the most common complaint is renewal prices that jump sharply after the intro period. Some long-time customers say support has declined, with AI chat replacing humans, and a few hit inode or CPU limits.
Is SiteGround worth it?
Of the 106 reviews with a clear verdict, 37% are positive, 22% mixed and 42% negative. The praise mentioned most is helpful support. The most common complaint is renewal price hike.
What do people like about SiteGround?
The praise reviewers mention most: helpful support (25 reviews), reliable (12 reviews) and easy to use (10 reviews). For example: SiteGround's support is a well-informed human with clear English who often solves problems before you finish.
What are the most common complaints about SiteGround?
The complaints reviewers mention most: renewal price hike (29 reviews), poor support (21 reviews) and expensive (6 reviews). For example: Stayed years with SiteGround, then moved simple sites away over price hikes and more aggressive rate limiting.
What does the signal score of 69 mean?
It's how well reviewed SiteGround is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of SiteGround?
Category: Shared hosting.
Where do these SiteGround reviews come from?
172 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.