SiteGround was historically great but lately adds AI bot-check pages that clients see and it refuses to remove.
69signal
172reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
37% Positive22% Mixed41% Negative
Customers often praise fast sites and knowledgeable support, but the most common complaint is renewal prices that jump sharply after the intro period.
What customers love, and what they don’tWhat customers noticed
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Also mentioned: best for beginners1
Customer reviews (172)
Add your reviewShowing 4 reviews mentioning poor support Show all
SiteGround is way better than Bluehost in features and performance, but support was their one bad experience.
SiteGround is the best for the money but its support is worse than WP Engine's, with many screens steering you away from contacting it.
SiteGround support was incredible with live chat, but since the AI chat the lack of live support is big; still likes the stack.
Common questions about SiteGround
What do customers say about SiteGround?
Customers often praise fast sites and knowledgeable support, but the most common complaint is renewal prices that jump sharply after the intro period. Some long-time customers say support has declined, with AI chat replacing humans, and a few hit inode or CPU limits.
Is SiteGround worth it?
Of the 106 reviews with a clear verdict, 37% are positive, 22% mixed and 42% negative. The praise mentioned most is helpful support. The most common complaint is renewal price hike.
What do people like about SiteGround?
The praise reviewers mention most: helpful support (25 reviews), reliable (12 reviews) and easy to use (10 reviews). For example: SiteGround's support is a well-informed human with clear English who often solves problems before you finish.
What are the most common complaints about SiteGround?
The complaints reviewers mention most: renewal price hike (29 reviews), poor support (21 reviews) and expensive (6 reviews). For example: Stayed years with SiteGround, then moved simple sites away over price hikes and more aggressive rate limiting.
What does the signal score of 69 mean?
It's how well reviewed SiteGround is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of SiteGround?
Category: Shared hosting.
Where do these SiteGround reviews come from?
172 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.