Manages about 150 small-business client sites on SiteGround, likes the control panel and extra services and rarely needs support, but would not use its VPS or cloud plans for heavy sites.
69signal
172reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
37% Positive22% Mixed41% Negative
Customers often praise fast sites and knowledgeable support, but the most common complaint is renewal prices that jump sharply after the intro period.
What customers love, and what they don’tWhat customers noticed
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Also mentioned: best for beginners1
Customer reviews (172)
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A freelancer hosts all clients on SiteGround and likes its 30 days of backups restorable in about five minutes and its file explorer.
Moved from HostGator to SiteGround and is very happy: very fast and easy to use.
Very happy with SiteGround: one yearly plan covers 10–20 sites with unlimited mailboxes, the interface is easy and real people answer for troubleshooting.
Uses SiteGround and finds its SG Migrator plugin makes site migration very easy.
Moved from WP Engine to SiteGround, which does one-click deploy and is much cheaper.
An agency hosting dental clinic sites on SiteGround cloud hosting likes it, finds sharing access easy and its support good.
Loves SiteGround's customer service by phone or chat and its Site Tools with built-in staging; renewal discounts available if you call.
A SiteGround customer finds it super easy to use, with amazing technical support and domain email included.
Uses SiteGround for all sites: WordPress installs and SSL are one click, dashboard simple, though not the cheapest.
Common questions about SiteGround
What do customers say about SiteGround?
Customers often praise fast sites and knowledgeable support, but the most common complaint is renewal prices that jump sharply after the intro period. Some long-time customers say support has declined, with AI chat replacing humans, and a few hit inode or CPU limits.
Is SiteGround worth it?
Of the 106 reviews with a clear verdict, 37% are positive, 22% mixed and 42% negative. The praise mentioned most is helpful support. The most common complaint is renewal price hike.
What do people like about SiteGround?
The praise reviewers mention most: helpful support (25 reviews), reliable (12 reviews) and easy to use (10 reviews). For example: SiteGround's support is a well-informed human with clear English who often solves problems before you finish.
What are the most common complaints about SiteGround?
The complaints reviewers mention most: renewal price hike (29 reviews), poor support (21 reviews) and expensive (6 reviews). For example: Stayed years with SiteGround, then moved simple sites away over price hikes and more aggressive rate limiting.
What does the signal score of 69 mean?
It's how well reviewed SiteGround is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of SiteGround?
Category: Shared hosting.
Where do these SiteGround reviews come from?
172 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.