A user left Bluehost for SiteGround, which had excellent speed and support but a high year-3 price, so they moved to Hostinger, which has been fine.
69signal
172reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
37% Positive22% Mixed41% Negative
Customers often praise fast sites and knowledgeable support, but the most common complaint is renewal prices that jump sharply after the intro period.
What customers love, and what they don’tWhat customers noticed
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Also mentioned: best for beginners1
Customer reviews (172)
Add your reviewShowing 47 reviews mentioning renewal price hike Show all
Customer since 2016: likes SiteGround backups and very helpful staff, but GoGeek now costs £503.86 after 150% yearly increases.
Left SiteGround because the plan renewed at several times the introductory price after the first year, and moved to Hetzner where the renewal matched the signup price.
Likes SiteGround but the GoGeek renewal is $450 for one year, which seems expensive.
A freelancer runs 17 sites on SiteGround; like other hosts it hikes the price after the intro year, but overall it's pretty solid.
Long-time SiteGround customer: service outstanding, but GoGeek renewal is £863.71 for 24 months so they migrated away.
Nine-year customer: GoGeek auto-renewal came in at £604 with renewal haggling every year, but says support is outstanding.
SiteGround was stable with good people, but the yearly renewal fee could not be justified for a low-income site.
A SiteGround reseller finds it simple for beginners but warns that renewal prices should be checked upfront.
Stayed years with SiteGround, then moved simple sites away over price hikes and more aggressive rate limiting.
A former SiteGround customer left over rising prices and lack of easy-to-access support.
A SiteGround user likes the promotional first year and finds it solid after, but pricey for sites with little traffic.
A long-time SiteGround customer loves it but is leaving because the multisite plan renews at $350+ a year for a few small sites.
Likes SiteGround but the first year is super affordable and the second year hits hard.
SiteGround largest plan costs about 45 dollars a month after the first year, is nearly at capacity and is reported to be slower than rivals.
Happy with SiteGround's service but the GrowBig renewal at about $29 is expensive.
Left SiteGround because renewals were brutal, upgrading each year just for intro pricing, and moved to Cloudflare static hosting.
Left SiteGround because the yearly fees were too high.
SiteGround was user friendly but only the first year was reasonably priced, then about a 5x increase.
SiteGround's introductory rate became about $35 a month, which seems like a lot.
Happy with SiteGround GoGeek but renewals are too expensive.
Calls SiteGround's $300/year renewal preposterous and is considering taking the site offline.
SiteGround is easy to contact but CPU usage limits are annoying and second-year renewal is shocking.
Hosts 10 sites on SiteGround GoGeek but is tired of price arguments at every renewal.
A web developer who has used many hosts rates SiteGround the best but warns about its renewal price increase.
Warns of a 200% price increase when the initial contract auto-renews, calling SiteGround's billing the scummiest.
SiteGround's service is great but its renewal cost is insane.
A small UK company site on SiteGround faces a renewal pushing £300 a year.
Signed up on Black Friday and the renewal was almost ten times the offer price, so they switched hosts.
A freelancer finds SiteGround simple with top-tier support but notes the low entry price becomes $30+ a month later.
A SiteGround customer since 2019 finds support excellent and performance good but is leaving over high renewal rates after the promo period.
A SiteGround customer of years finds it fast, with no downtime, free email and competent support, but pricey after the initial signup.
SiteGround's second year was unbelievably expensive and they charge to revert to a previous version.
Used SiteGround in the past and found them great, but they cost too much and raised prices after the first year.
SiteGround had zero issues but the renewal is extortionate versus the signup price even after negotiation.
Asked SiteGround for the intro price at renewal and was refused, so they migrate to a new intro-priced server each cycle.
Runs a 1M-pageview site on SiteGround: ok performance but rising charges and now a paid premium CDN.
SiteGround's renewal was $350, which they called insane, so they renewed one month to decide.
A SiteGround customer got a great first-year price, but the renewal price is insane and they are switching providers.
After one year on GrowBig, SiteGround wants over $300 to renew versus a $59 discounted new plan.
Common questions about SiteGround
What do customers say about SiteGround?
Customers often praise fast sites and knowledgeable support, but the most common complaint is renewal prices that jump sharply after the intro period. Some long-time customers say support has declined, with AI chat replacing humans, and a few hit inode or CPU limits.
Is SiteGround worth it?
Of the 106 reviews with a clear verdict, 37% are positive, 22% mixed and 42% negative. The praise mentioned most is helpful support. The most common complaint is renewal price hike.
What do people like about SiteGround?
The praise reviewers mention most: helpful support (25 reviews), reliable (12 reviews) and easy to use (10 reviews). For example: SiteGround's support is a well-informed human with clear English who often solves problems before you finish.
What are the most common complaints about SiteGround?
The complaints reviewers mention most: renewal price hike (29 reviews), poor support (21 reviews) and expensive (6 reviews). For example: Stayed years with SiteGround, then moved simple sites away over price hikes and more aggressive rate limiting.
What does the signal score of 69 mean?
It's how well reviewed SiteGround is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of SiteGround?
Category: Shared hosting.
Where do these SiteGround reviews come from?
172 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.