Customer for years with a few reliability issues. Their site was shut off after exceeding traffic limits and the warning email never arrived because email was also down. They upgraded to a VPS and find it expensive.
65signal
85reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
46% Positive17% Mixed37% Negative
Easy-to-reach support and a VPS to grow into; one long-timer saw renewal prices jump steeply.
What customers love, and what they don’tWhat customers noticed
Customer reviews (85)
Add your reviewShowing 3 reviews mentioning outages Show all
They have used InMotion for about 10 years for 3 WordPress sites and email with no problems until recently. Then SSL certificates on the hosted domains expired and an hour of chat had not fixed it.
Happy for years across many accounts, but now sees many timeouts and slow support and is reluctantly considering switching. They later said things resolved after a week of bad gateway errors.
Common questions about InMotion Hosting
What do customers say about InMotion Hosting?
Most customers find InMotion reliable with helpful, easy-to-reach support, and some move up to its VPS as sites grow. Downsides are a recent decline in support access for one long-time customer and a steep renewal increase for another.
Is InMotion Hosting worth it?
Of the 46 reviews with a clear verdict, 46% are positive, 17% mixed and 37% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about InMotion Hosting?
The praise reviewers mention most: helpful support (14 reviews), reliable (8 reviews) and great value (2 reviews). For example: They have used InMotion for years and consider support great, contrasting it with a poor GoDaddy experience.
What are the most common complaints about InMotion Hosting?
The complaints reviewers mention most: poor support (11 reviews), renewal price hike (4 reviews) and upsells (4 reviews). For example: Long-time InMotion customer says recent support changes made staying untenable: limited AI chat, 30+ minute human queues and unanswered tickets.
What does the signal score of 65 mean?
It's how well reviewed InMotion Hosting is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of InMotion Hosting?
Category: Shared hosting.
Where do these InMotion Hosting reviews come from?
85 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.