Their 8 core 32GB VPS became unusably slow with low CPU and RAM use. A video of WHM loading slowly got only a generic link on optimizing WordPress sites. An earlier thread described a node change request answered with an unrequested LS Cache plugin update.
57signal
134reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
16% Positive13%71% Negative
Helpful support and steady uptime for A2 Hosting veterans, though support is now more AI-driven.
What customers love, and what they don’tWhat customers noticed
Customer reviews (134)
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They say quality dropped after the rebrand, with frequent downtime and overload that made their shared hosting too slow. They want a Singapore-based alternative.
On Hosting.com (formerly A2) reseller hosting they see speed that has decreased and prices that have increased. Their updown.io apdex was 0.03 and uptime was bad at times.
Their managed server ran for years without issues, then loading speed dropped and WHM got slow, and their help ticket sat unanswered while paying thousands a year.
They run WordPress on an A2 Accel shared plan and saw TTFB spikes of 5-20 seconds on about half of tests. After stripping back cache settings, they later got steady loads of about 2 seconds.
After almost 2 years on an A2 VPS and a fresh 3-year plan, downloads became very slow and the problem kept returning. Support escalated slowly, refused to act and denied a refund, and they lost customers and migrated to dedicated servers.
They host WordPress with Elementor on A2 and find the backend very slow with constant cPanel resource limits. They say support is not the best and shared backups stopped after a large upload.
They host client sites on A2 and have had no problems, calling it slow but cheaper and still reliable.
Common questions about Hosting.com
What do customers say about Hosting.com?
Most customers, many of them long-time customers from the A2 Hosting days, praise its helpful support and steady uptime. Complaints centre on renewal price increases and support that has become more AI-driven since the takeover, with a few reporting outages or slow patching.
Is Hosting.com worth it?
Of the 98 reviews with a clear verdict, 16% are positive, 13% mixed and 70% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about Hosting.com?
The praise reviewers mention most: helpful support (9 reviews), reliable (4 reviews) and great value (3 reviews). For example: Used an A2 Hosting multi-year deal, got a refund for unused time with no questions, and support chat was good.
What are the most common complaints about Hosting.com?
The complaints reviewers mention most: poor support (44 reviews), outages (22 reviews) and renewal price hike (18 reviews). For example: They say support got much worse after the acquisition and the service has been declining for the last 2 years.
What does the signal score of 57 mean?
It's how well reviewed Hosting.com is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Hosting.com?
Category: Shared hosting.
Where do these Hosting.com reviews come from?
134 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.