After they complained, support moved them to a new server and it has run without issues for about a year. They think problems come from the neighbours on shared hardware.
57signal
134reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
16% Positive13%71% Negative
Helpful support and steady uptime for A2 Hosting veterans, though support is now more AI-driven.
What customers love, and what they don’tWhat customers noticed
Customer reviews (134)
Add your reviewShowing 11 reviews mentioning reliable Show all
A Hosting.com (formerly A2) customer of over a decade says downtime is nil, though support is infrequently frustrating.
A developer found A2 Hosting (now Hosting.com) shared hosting fast and stable, but the price roughly tripled after three years.
An A2 Hosting customer of over five years has never had a problem and finds support very responsive.
Moved from SiteGround to A2 Hosting 2-3 years ago: good uptime, decent communication and helpful service.
They host client sites on A2 and have had no problems, calling it slow but cheaper and still reliable.
Moved a site to A2 Hosting less than a year ago and it has been smooth sailing.
They have used A2 for 5 years and almost never had downtime problems.
Has used A2 Hosting for almost 10 years, hosting about 12 sites, and never had any issues.
An A2 Hosting customer of almost a decade has had very good results.
They used A2 managed Mach 8/16 plans and say these never gave them a problem.
Common questions about Hosting.com
What do customers say about Hosting.com?
Most customers, many of them long-time customers from the A2 Hosting days, praise its helpful support and steady uptime. Complaints centre on renewal price increases and support that has become more AI-driven since the takeover, with a few reporting outages or slow patching.
Is Hosting.com worth it?
Of the 98 reviews with a clear verdict, 16% are positive, 13% mixed and 70% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about Hosting.com?
The praise reviewers mention most: helpful support (9 reviews), reliable (4 reviews) and great value (3 reviews). For example: Used an A2 Hosting multi-year deal, got a refund for unused time with no questions, and support chat was good.
What are the most common complaints about Hosting.com?
The complaints reviewers mention most: poor support (44 reviews), outages (22 reviews) and renewal price hike (18 reviews). For example: They say support got much worse after the acquisition and the service has been declining for the last 2 years.
What does the signal score of 57 mean?
It's how well reviewed Hosting.com is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Hosting.com?
Category: Shared hosting.
Where do these Hosting.com reviews come from?
134 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.