Has been with Hosting.com for about five years on a reseller plan and is leaving after three price increases in a single year, the plan renaming and going from $39.60 to $48.60 a month. Says he was not told the amounts in advance and found out only when charged; he cancelled and is moving elsewhere.
57signal
134reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
16% Positive13%71% Negative
Helpful support and steady uptime for A2 Hosting veterans, though support is now more AI-driven.
What customers love, and what they don’tWhat customers noticed
Customer reviews (134)
Add your reviewShowing 16 reviews mentioning renewal price hike Show all
Long-time customer facing a steep renewal price increase and a support reply from an AI bot, after several outages in the past year that forced their first support tickets; switching hosts.
They have the same legacy-server problem as the original poster and do not want to move. They were already considering leaving because Hosting.com removed their lifetime discount.
They hosted a half-dozen sites and email with A2 for 3 years and got a renewal notice about 320% above the introductory rate. They say it is inexcusable and are leaving.
They hosted hobby sites and email with A2 for over a decade at $85.97 a year. They were told the renewal would be $155, an 80% jump, and a complaint got only a one-time 10% discount.
They stayed with A2 for its customer service but had their package raised $50 with no conversation, got a year at the old price after arguing, and call the new restrictions ridiculous for what they pay.
They still rent a shared server from A2/Hosting.com for WordPress and Laravel sites, but say the packages have become too expensive since the acquisition and they need to move.
Their fees were doubled out of the blue after 15 years or so with the host, so they are looking for a new one.
They run a shared cPanel plan and say the host significantly raised prices, so they can no longer afford it and are looking to migrate away.
They pay $649 for a handful of hobby sites and found the upcoming bill listed at $536, so the actual charge is about $100 higher. They also got an email prepping them for a price increase without numbers.
They host five light websites on A2 and say customer service dropped while their hosting cost rose by 50% after the WHG acquisition.
They got the same large renewal price increase and only a small discount offer after complaining. They are searching for a new host.
They say Hosting.com raised prices and the starter plan lacks cPanel, so they will not use it again.
They have been on A2 for years on the Takeoff 4 managed VPS plan and are charged 77 dollars a month, far above the promo rate, so they are looking to move.
They paid about 277 EUR for three years of Turbo Boost after a 65% discount, and the triennial renewal is quoted at about 650 EUR. They plan to cancel or ask for a discount.
After a year on a Turbo package they got only 3 days renewal notice and a renewal over $300 per year, double the new-customer price. They are weighing a new subscription or a move.
Common questions about Hosting.com
What do customers say about Hosting.com?
Most customers, many of them long-time customers from the A2 Hosting days, praise its helpful support and steady uptime. Complaints centre on renewal price increases and support that has become more AI-driven since the takeover, with a few reporting outages or slow patching.
Is Hosting.com worth it?
Of the 98 reviews with a clear verdict, 16% are positive, 13% mixed and 70% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about Hosting.com?
The praise reviewers mention most: helpful support (9 reviews), reliable (4 reviews) and great value (3 reviews). For example: Used an A2 Hosting multi-year deal, got a refund for unused time with no questions, and support chat was good.
What are the most common complaints about Hosting.com?
The complaints reviewers mention most: poor support (44 reviews), outages (22 reviews) and renewal price hike (18 reviews). For example: They say support got much worse after the acquisition and the service has been declining for the last 2 years.
What does the signal score of 57 mean?
It's how well reviewed Hosting.com is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Hosting.com?
Category: Shared hosting.
Where do these Hosting.com reviews come from?
134 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.