After using many shared hosts, they got the highest value in performance, features and support from A2 Hosting. They advise locking in the low introductory rate for 3 years.
57signal
134reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
16% Positive13%71% Negative
Helpful support and steady uptime for A2 Hosting veterans, though support is now more AI-driven.
What customers love, and what they don’tWhat customers noticed
Customer reviews (134)
Add your reviewShowing 16 reviews mentioning helpful support Show all
With A2/Hosting.com for over 12 years, says support feels less personal now but is more effective and faster for many issues, and that things have been stable lately.
Former A2 customer pleasantly surprised two years after the Hosting.com takeover: prices remain attractive, services run as intended and tech support is great once past the AI bot.
Six years with A2, now Hosting.com, with no issues from the change apart from pricing, and great support.
They came to Reddit to praise the A2/Hosting.com support team after a really smooth support experience, saying the team has been fantastic for them.
A WordPress user rates A2 Hosting (now Hosting.com) for great support, fast servers, reasonable prices and one-click WordPress installs.
Moved a dozen sites from Bluehost to A2 Hosting; support has been excellent and far more knowledgeable than Bluehost.
An A2 Hosting customer of over five years has never had a problem and finds support very responsive.
Moved from SiteGround to A2 Hosting 2-3 years ago: good uptime, decent communication and helpful service.
Moved from SiteGround to A2 Hosting four years ago and says support has been great.
They moved to A2 Hosting after a bad Bluehost experience and say it has good support and pricing.
Left SiteGround after nearly 20 years for A2 Hosting: support loads better and a tricky site migration was handled well.
A customer who left Bluehost moved to A2 Hosting, which helped them fit its storage limits and migrated their entire cPanel including email.
Used an A2 Hosting multi-year deal, got a refund for unused time with no questions, and support chat was good.
They used A2 Hosting about two years earlier and found it better than expected. Support went out of scope to help them mitigate a nasty DDoS.
Switched from SiteGround to A2 when renewals rose; A2's service is much better, capable and willing to help.
Common questions about Hosting.com
What do customers say about Hosting.com?
Most customers, many of them long-time customers from the A2 Hosting days, praise its helpful support and steady uptime. Complaints centre on renewal price increases and support that has become more AI-driven since the takeover, with a few reporting outages or slow patching.
Is Hosting.com worth it?
Of the 98 reviews with a clear verdict, 16% are positive, 13% mixed and 70% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about Hosting.com?
The praise reviewers mention most: helpful support (9 reviews), reliable (4 reviews) and great value (3 reviews). For example: Used an A2 Hosting multi-year deal, got a refund for unused time with no questions, and support chat was good.
What are the most common complaints about Hosting.com?
The complaints reviewers mention most: poor support (44 reviews), outages (22 reviews) and renewal price hike (18 reviews). For example: They say support got much worse after the acquisition and the service has been declining for the last 2 years.
What does the signal score of 57 mean?
It's how well reviewed Hosting.com is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Hosting.com?
Category: Shared hosting.
Where do these Hosting.com reviews come from?
134 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.