Reddit · r/Hosting · yesterday
After about four years on the host, the swap from SiteLock to the host's own AI protection meant malware was found twice without any notification or cleanup for a small business site.
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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.
Reddit · r/webhosting · yesterday
About 20 WordPress sites kept crashing on shared plans, and the move to a managed VPS on the host's advice made things worse, so they are leaving.
Reddit · r/webhosting · 2 days ago
After years on a shared plan, renewal hikes put their bill at about $20.63 a month, above the $17.95 list price, so they feel overcharged and are shopping around.
Reddit · r/VPS · 3 days ago
Uses Hostinger for website hosting and says it has always been pretty good.
Reddit · r/webhosting · 8 days ago
Has been with Hosting.com for about five years on a reseller plan and is leaving after three price increases in a single year, the plan renaming and going from $39.60 to $48.60 a month. Says he was not told the amounts in advance and found out only when charged; he cancelled and is moving elsewhere.
HostingRecs · 10 days ago
Moved the bakery's WordPress site and email here almost three years ago because the first year was so cheap. For a long time it was fine. cPanel is the normal one, installing WordPress took about ten minutes, and the chat agents were polite even if half the time they just sent me a knowledge base link. This year was rough. Renewal came in at more than double what I first paid. Then in August the whole thing was down for most of a day, site and mailboxes, and live chat was down too, so the only updates I could find were posts on X. Customer orders that came in by email didn't reach me until the next day. A couple of times around holidays the site also showed a resource limit page when traffic went up. Fine for a hobby site. If your business runs on email, put it somewhere else. I'm moving mine this month.
Reddit · r/webhosting · 14 days ago
After 25+ years, their WordPress installs were all hit with bot and spam files for the first time during DreamHost's security incident.
Reddit · r/webhosting · 18 days ago
Locked out of email for three days after a forced password reset; DreamHost ignored repeated requests to reset MFA and does not take phone calls.
Reddit · r/webhosting · 19 days ago
When they reported a hacked site, DreamHost support gave minimally useful info but kept the site up and put a restored backup in a separate directory.
Reddit · r/webhosting · 19 days ago
Left SiteGround because the plan renewed at several times the introductory price after the first year, and moved to Hetzner where the renewal matched the signup price.
Reddit · r/Wordpress · 20 days ago
After a malware attack on shared hosting, HostGator support wanted over $300 to fix and restore.
Reddit · r/Hosting · 21 days ago
InMotion left a client's VPS unpatched for a security issue for over a day while two tickets went unanswered and phone support could not escalate.
Reddit · r/webhosting · 21 days ago
With A2/Hosting.com for over 12 years, says support feels less personal now but is more effective and faster for many issues, and that things have been stable lately.
Reddit · r/webhosting · 21 days ago
Six years with A2, now Hosting.com, with no issues from the change apart from pricing, and great support.
Reddit · r/webhosting · 21 days ago
Started building a site on Bluehost, went another way, and found cancelling hard: no online option, and customer service kept questioning the reason for more than 15 minutes.
Reddit · r/Hosting · 22 days ago
Stayed with MDD Hosting for about a decade and still calls them fantastic, leaving only because they could not swing the pricing for another three years.
Reddit · r/Wordpress · 22 days ago
Moved to A2 Hosting for better performance than GoDaddy; after the Hosting.com acquisition the legacy plan rises from $11.99 to $16.99/month.
Reddit · r/Wordpress · 22 days ago
Sites on their IONOS account went down during the PHP incident while SiteGround and Krystal were fine.
Reddit · r/webhosting · 22 days ago
Says their Hosting.com server stayed unpatched against a critical PHP exploit for 12+ hours, forcing them to take production servers down for a day, and plans to leave at renewal.
Reddit · r/webhosting · 22 days ago
Former A2 customer pleasantly surprised two years after the Hosting.com takeover: prices remain attractive, services run as intended and tech support is great once past the AI bot.
Reddit · r/webhosting · 22 days ago
Found SiteGround middling: better than Bluehost and worse than Kinsta, with pricing that matches that middle position.
Reddit · r/webhosting · 22 days ago
Hosts about 418 WordPress sites for work on a SiteGround server; sites keep going offline and SiteGround blames the uptime monitoring tools, which the poster disputes.
Reddit · r/webhosting · 22 days ago
Manages about 150 small-business client sites on SiteGround, likes the control panel and extra services and rarely needs support, but would not use its VPS or cloud plans for heavy sites.
Reddit · r/Wordpress · 23 days ago
SiteGround updated all their sites within an hour during a critical PHP patch while WP Engine lagged.
Reddit · r/webhosting · 25 days ago
They stopped using IONOS hosting last year yet were charged a large amount for Web Hosting Plus. Their cancellation had been scheduled for October 2027 and they had to exchange multiple emails to request a refund.
Reddit · r/webhosting · 25 days ago
Very happy with SiteGround: one yearly plan covers 10–20 sites with unlimited mailboxes, the interface is easy and real people answer for troubleshooting.
Reddit · r/webdev · 26 days ago
Migrating to Namecheap hosting, one primary site lost all its content and backups could not fix it.
Reddit · r/webhosting · 29 days ago
They have used A2 for about 6 years for a static site, email and Mailman lists, and the package does what they need. Renewals are now many multiples of the original price, so they plan to move.
Reddit · r/webhosting · 29 days ago
They used A2 for 10 years and say Hosting.com is not the same company, advising to dump it. They now use only nonprofit hosts.
Reddit · r/nextjs · 30 days ago
Runs Next.js on a Hostinger VPS for about 8 dollars a month versus 20 on Vercel, but notes it is only cheaper because they do the fiddly ops work themselves.
Reddit · r/webhosting · 33 days ago
Long-time customer facing a steep renewal price increase and a support reply from an AI bot, after several outages in the past year that forced their first support tickets; switching hosts.
Reddit · r/webhosting · 34 days ago
Says Hosting.com support is now AI responses where they used to get a human with decent support.
Reddit · r/webhosting · 36 days ago
Had an A2 reseller account for nine years and says that after Hosting.com took over, WHM was inaccessible for days, cPanel crashed, prices rose and support was horrific, so they left.
Reddit · r/webdev · 39 days ago
They have used Hostinger for over a decade for their agency, hosting hundreds of clients with zero issues, possibly helped by an agency account.
Reddit · r/webhosting · 43 days ago
They came to Reddit to praise the A2/Hosting.com support team after a really smooth support experience, saying the team has been fantastic for them.
Reddit · r/Hosting · 43 days ago
Customer for years with a few reliability issues. Their site was shut off after exceeding traffic limits and the warning email never arrived because email was also down. They upgraded to a VPS and find it expensive.
Reddit · r/Hosting · 43 days ago
They host a couple of client sites with InMotion and find it great so far, if a bit pricey.
Reddit · r/Hosting · 43 days ago
They run client sites across a VPS and a dedicated server, are happy so far, and find the tech support really competent.
Reddit · r/Hosting · 44 days ago
Their IONOS account was deleted, they can no longer log in and all their websites are down. They got no help from IONOS customer service.
Reddit · r/webhosting · 45 days ago
They cancelled their Prime Hosting account in April but got an invoice in September and were charged anyway. Support claimed to have no record of the cancellation, so they disputed the charge.
Reddit · r/webhosting · 49 days ago
They host several sites and recently saw availability and performance problems. Support blamed abusive activity from other accounts on the shared server and recommended an upgrade.
Reddit · r/smallbusiness · 52 days ago
They used Hostinger shared hosting for a couple of years, rate the cost-benefit above average, and say their site never went offline with decent loading speeds.
Reddit · r/webhosting · 53 days ago
Submitting a cancellation 11 days before renewal still resulted in a 235-dollar card charge, and support refused to issue a full refund.
Reddit · r/webhosting · 58 days ago
They have had sites there for a decade and say support dropped sharply after the rebrand, with an aggressive support bot that gave them false information several times.
Reddit · r/Hosting · 58 days ago
As a customer they noticed support tickets started being answered by AI, ending one of the last human support portals they used.
Reddit · r/Hosting · 58 days ago
They are a legacy A2 Hosting customer and say support has declined significantly since the acquisition. They rarely reach anyone knowledgeable on chats or tickets.
Reddit · r/webhosting · 59 days ago
Their website was taken down over a flagged malicious file, and the host asks $160 to resolve it. They find the charge ridiculous.
Reddit · r/VPS · 62 days ago
Four years on Hostinger with good hosting for small WordPress sites, but support is mostly AI that kept them in a loop during an urgent matter.
Reddit · r/webhosting · 63 days ago
They have been with DreamHost for 20-plus years and are thinking of moving, but say mail hosting is still the best deal when emails are added.
Reddit · r/webhosting · 65 days ago
As a five-year customer on one shared plan, they were charged US$369.99 three days before the due date despite an open do-not-renew ticket. Support confirmed a refund in writing, then withdrew it after they completed all verification steps.
Reddit · r/webhosting · 67 days ago
Likes SiteGround but the GoGeek renewal is $450 for one year, which seems expensive.
Reddit · r/webhosting · 68 days ago
Long-time InMotion customer says recent support changes made staying untenable: limited AI chat, 30+ minute human queues and unanswered tickets.
Reddit · r/webdev · 69 days ago
They host sites and email on IONOS and often have to create a mailbox about three times before it works. Manual configuration sometimes still fails.
Reddit · r/Hosting · 70 days ago
A Hostinger user finds it enough to host multiple browsing sites, though they prefer Google Workspace for high email volume.
Reddit · r/webhosting · 72 days ago
They moved from Bluehost to InMotion and describe it as a very good experience.
Reddit · r/webhosting · 73 days ago
Sites hosted on Namecheap had intermittent downtime for weeks and support could not help; moving hosting elsewhere.
Reddit · r/Hosting · 73 days ago
A Bluehost customer of about six years says it fits their multi-site and email needs well.
Reddit · r/webdev · 74 days ago
They paid 2 years upfront for Hostinger shared hosting, but the account was blocked within 6 months with no refund and no way to access the admin panel. They say they have heard similar reports and advise switching.
Reddit · r/webhosting · 74 days ago
On IONOS shared hosting they have had zero issues with the hosting itself but are tired of extra charges, such as paying for SSL and for enhanced support to stay on an older PHP version. They are switching to another host.
Reddit · r/Hosting · 74 days ago
An InMotion Hosting customer runs a few sites there and barely has to think about hosting, which is the point.
Reddit · r/Hosting · 74 days ago
A Hostinger customer says there is barely any human support and the price rises after the first term, though the platform itself is amazing.
Reddit · r/webhosting · 77 days ago
They host many client sites and got an alarming malicious-content email, then a sales call offering a paid fix with no details. After they pushed back, Hosting.com said it was a mistake, so they see it as selling services people do not need.
Reddit · r/Hosting · 78 days ago
Has used HostArmada and FastComet; both pretty decent and far better than Hostinger for shared hosting.
Reddit · r/Hosting · 78 days ago
Good run with InMotion for client sites: consistent performance and solid support.
Reddit · r/webhosting · 79 days ago
Years of use with great performance and best-ever support, and no poor performance experienced.
YouTube · on Emit.Reviews · 79 days ago
Going through hell with Hostinger and its Horizon AI tool and regrets the time spent.
Reddit · r/Hosting · 79 days ago
On Hostinger Cloud Startup the server works well but support is poor and takes days.
Reddit · r/Hosting · 79 days ago
A small host who used Hostinger says it has no phone line, only slow email support and occasional slow live chat, and migrating off it got harder.
Reddit · r/webhosting · 80 days ago
They hosted part of an ecommerce catalog on DreamHost for over 2 years before the account was terminated without warning after a third-party phishing report. Support refused to explain, and it was restored after about 26 hours, costing them a day of revenue.
Reddit · r/smallbusiness · 84 days ago
A web agency uses Hostinger's Business plan for client sites and finds it easy to manage, though renewal costs rise each year.
Reddit · r/webhosting · 85 days ago
Left HostGator because it charges your account for unneeded services and asks permission later.