Reddit · r/webhosting · yesterday
Runs large side projects on WP Engine base plan at a fixed monthly price.
Home/Reviews
Latest reviews
Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.
Reddit · r/Wordpress · 9 days ago
They were charged $480 for a new site, could not edit it until buying a $520 plan, and now can only reach an AI support agent despite 24/7 support claims.
Reddit · r/ProWordPress · 15 days ago
Git-based deployment workflow where updates merge from dev to production is solid for enterprise apps, though adapting to its rigid workflow can be disruptive for agencies.
Reddit · r/webhosting · 20 days ago
Kinsta help is nice and available, but overage charges for bot traffic are out of control and they are looking for a new host.
Reddit · r/webdev · 22 days ago
Rolled out a new PHP update across an entire fleet of hosted sites within half an hour of upstream release.
Reddit · r/Wordpress · 22 days ago
Pantheon communicated far better on its status page than WP Engine during the PHP incident.
Reddit · r/Wordpress · 23 days ago
Put premium sites on WP Engine expecting better security response; SiteGround patched in an hour while WP Engine lagged and a client site was shut down.
Reddit · r/Wordpress · 23 days ago
DreamHost patched the PHP vulnerability while the WP Engine site was still not patched.
Reddit · r/Wordpress · 23 days ago
WP Engine level 1 support knew nothing about the critical vulnerability and gave generic, outdated information hours later.
Reddit · r/Wordpress · 23 days ago
Chose WP Engine for support and security features but is pissed at the slow PHP patch.
Reddit · r/webhosting · 24 days ago
Several of their sites on Kinsta's London data centre were down for hours while waiting for Kinsta's engineers to explain the outage.
Reddit · r/webhosting · 24 days ago
Briefly tried Kinsta and was unimpressed: the PHP worker limit made an optimized WooCommerce store struggle, and one yearly sales report made the site inaccessible.
Reddit · r/Wordpress · 38 days ago
Once lightning fast years ago, the platform has become annoyingly slow alongside longer live chat support wait times.
Reddit · r/Wordpress · 51 days ago
They have kept a blog on WordPress.com for over 15 years and also built a site on WordPress.org, saying both serve a purpose.
Reddit · r/Wordpress · 54 days ago
They run multiple sites on the WordPress.com Personal plan with plugins and themes enabled, which has been possible on all paid plans since April 2026.
Reddit · r/webhosting · 54 days ago
They moved from WordPress.com to another host a few months ago and had no problem backing up and restoring the site.
Reddit · r/webhosting · 54 days ago
They started on WordPress.com in 2015 and moved to their own server around 2018 pretty smoothly using Jetpack.
Reddit · r/Wordpress · 57 days ago
Ten-year client who lost 27 hosted sites and backups to the same malware infection while over 20 support tickets went unresolved.
Reddit · r/webhosting · 68 days ago
Fifteen years of working with the platform and its free sandbox accounts without billing or lock-out issues.
Reddit · r/webdev · 85 days ago
They paid for a year of WordPress.com and regret it after finding database access is limited to higher tiers.
Reddit · r/Wordpress · 93 days ago
Support quality dropped sharply from helpful and supportive to bot-like, repetitive, and quick to shift blame onto customers in tickets.
Reddit · r/webhosting · 93 days ago
Has used Kinsta for years and stays for its 24/7 support.
Reddit · r/Wordpress · 105 days ago
They host three client sites on Pantheon. Its Git deploy workflow meant the sites did not auto update and were hit by the WordPress exploit, but damage was minimal and easily reversed with a backup restore.
Reddit · r/Wordpress · 106 days ago
Once a favorite agency host with great Local integration, but 503 errors, sluggish frontend and backend speeds, and stripped resources forced migrating 42 of 52 client sites away.
Reddit · r/Wordpress · 106 days ago
After the WP Engine acquisition, account reps pushed aggressive upsells using questionable performance data, prompting a full move away from what used to be a favorite host.
Reddit · r/Wordpress · 106 days ago
Works for basic personal sites, but lacks newer managed hosting features as users are nudged toward WP Engine.
Reddit · r/Wordpress · 107 days ago
Prefers Kinsta over SiteGround for easier backups, restores and staging and faster sites; uses it for all their sites.
Reddit · r/Hosting · 110 days ago
A Rocket.net customer of three years on the 10-site business plan chats with a real human who stays until the issue is resolved.
Reddit · r/Wordpress · 116 days ago
A user likes Rocket.net's support, which always goes out of its way to help customers.
Reddit · r/webhosting · 125 days ago
They left WP Engine for a VPS at under a tenth of the cost, citing high price and poor support. Their tuned VPS runs faster than the WordPress-optimized hosting.
Reddit · r/ProWordPress · 125 days ago
Moved a client from WP Engine at $4,800 a month to a dedicated Kinsta server for under $800 a month, with faster front and back end and a simpler dashboard.
Reddit · r/Hosting · 136 days ago
Switched from SiteGround to WP Engine and saw speed improvements with responsive support.
Reddit · r/webhosting · 162 days ago
Migration was fast and sites lightning fast, but Kinsta blocks their own VPN access and support told them to accept it or kick rocks.
Reddit · r/webhosting · 164 days ago
Switched a ton of sites from SiteGround and WP Engine to Kinsta; support fantastic and servers solid.
Reddit · r/webhosting · 168 days ago
Four to five years on Kinsta and loves the service, but its traffic metric counts bots and some months is 10x Google Analytics.
Reddit · r/ProWordPress · 211 days ago
Unimpressed with the support service level on a corporate Drupal site hosted there, prompting a search for a new enterprise host.
Reddit · r/Wordpress · 218 days ago
Still seeing 5xx errors on a $3,450 a month account and moving to AWS because support cannot analyse logs or give insight.
Reddit · r/Wordpress · 219 days ago
They now develop directly on Kinsta staging, pushing and testing there, and say they have not looked back.
Reddit · r/Wordpress · 219 days ago
Moved off WP Engine after a couple of outages and finds it way less stressful since.
Reddit · r/Wordpress · 220 days ago
They keep all their sites on WP Engine and say nothing is better.
Reddit · r/Wordpress · 220 days ago
About 20 client sites on WP Engine went down with 502 errors, after two similar incidents over the weekend, with about an hour of downtime.
Reddit · r/Wordpress · 220 days ago
On leaving WP Engine after spending over $100k over the years, the customer service was abysmal and dismissive.
Reddit · r/Wordpress · 220 days ago
After 10+ years on a P1 account with 100+ sites, mostly gets hit up for upgrades by a revolving door of account managers.
Reddit · r/drupal · 227 days ago
Dashboard access remained unavailable into a second consecutive day of platform outage.
Reddit · r/webhosting · 254 days ago
Moved to Rocket.net a few weeks ago and it has been amazing; support connected them to a human right away on a weekend, though it is not cheap ($25 to start).
Reddit · r/webhosting · 259 days ago
Six months of hosting delivered zero downtime under their 100% uptime SLA, useful Automattic agency perks, and first-contact human support resolution after passing the initial AI chat bot.
Reddit · r/Wordpress · 272 days ago
Migrating sites off WP Engine: unbelievably poor server performance and support who blame false causes, charging for things baked into other platforms.
Reddit · r/Wordpress · 273 days ago
Kinsta is a bill happily paid every month with absolutely unmatched support.