Evaluating a move from Heroku, found DigitalOcean's homepage API slower (432ms vs 355ms) despite 4x the CPU and RAM.
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A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
Most customers find it reliable, cheap and simple, often running droplets for years without problems.
What customers love, and what they don’tWhat customers noticed
Customer reviews (212)
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Droplet upload speed was around 64KB/s versus 11MB/s on Linode; support was unhelpful and they moved everything off.
Premium droplets sometimes get old CPUs while standard ones get newer ones, so the CPU generation is unpredictable.
They run an all-in-one Laravel app on a $25 droplet with about 2k daily visitors and no issues, except RAM hitting 100% and the site crawling for around 15 minutes during monthly newsletter sends.
DigitalOcean managed MySQL performance was bad on some days with high replication lag, so they are moving to AWS.
Calls DigitalOcean dogshit compared with Hetzner when comparing CPU benchmarks.
Two production Node apps on DO App Platform deploy within minutes, but managed DB latency is high so they are migrating one to AWS.
Had issues with DigitalOcean: latency keeps getting high, no email option, and no DDoS protection beyond a firewall.
Dedicated CPU droplet in London had noisy-neighbour style high CPU issues that DigitalOcean attributed to the physical machine.
On a Cloudways premium 2 GB DigitalOcean plan with Cloudflare Enterprise and Breeze, frequent high CPU in the admin; tempted to switch to Vultr.
Had network issues on DigitalOcean from noisy neighbors.
Common questions about DigitalOcean
What do customers say about DigitalOcean?
Most customers find it reliable, cheap and simple, often running droplets for years without problems. The main complaint is support, with new accounts auto-blocked or suspended and a few accounts and data deleted after failed payments, often with little explanation. Some are frustrated by blocked outbound email ports.
Is DigitalOcean worth it?
Of the 121 reviews with a clear verdict, 53% are positive, 14% mixed and 33% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about DigitalOcean?
The praise reviewers mention most: reliable (38 reviews), great value (23 reviews) and easy to use (13 reviews). For example: They moved from Vultr to DigitalOcean and describe the difference in reliability and support as night and day.
What are the most common complaints about DigitalOcean?
The complaints reviewers mention most: poor support (34 reviews), outages (9 reviews) and slow (6 reviews). For example: Account was blocked after running ten shared-CPU droplets at 100% for an experiment and could not be unlocked.
What does the signal score of 76 mean?
It's how well reviewed DigitalOcean is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of DigitalOcean?
Category: Cloud platform.
Where do these DigitalOcean reviews come from?
212 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.