Production systems on DigitalOcean for a few years: support was fast and helpful, quite reliable and cheap.
76signal
212reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
53% Positive14% Mixed33% Negative
Most customers find it reliable, cheap and simple, often running droplets for years without problems.
What customers love, and what they don’tWhat customers noticed
Customer reviews (212)
Add your reviewShowing 63 reviews mentioning reliable Show all
Shared droplets caused occasional Minecraft lag spikes, but work fine for production cron scripts and they are very happy overall.
Found DigitalOcean the best price, performance, uptime and feature set in testing and it keeps working.
Their company has been on DigitalOcean 10+ years without issue, though they keep backups elsewhere.
Has used DigitalOcean for years, finds it very reliable and has never needed to contact support because it has always just worked.
Has used DigitalOcean for more than twelve years, likes the fixed payments and always-available resources, and recalls only one unrecoverable droplet crash; support is just OK.
They self-host mail with mailcow on an 8GB DigitalOcean instance and it has worked fine for family, friends and small orgs, roughly 80-100 mailboxes.
A DigitalOcean account for over 10 years; occasional abuse reports always resolved without issue.
Several years on DigitalOcean; abuse cases always came with a chance to fix them and never a lockout.
8-10 years on DigitalOcean with very rare issues; DO contacted them within 5 minutes of a host problem and support replies come within 24 hours.
Fifteen years with DigitalOcean without issues; late bills brought multiple warnings and time to sort things out.
Hosts internal Next.js apps on DigitalOcean droplets and finds Next works great on a VPS with a single container.
A droplet of over five years with only brief maintenance interruptions.
Uses DigitalOcean droplets and managed Kubernetes professionally and personally for years, as reliable as AWS or Azure and much cheaper.
They moved their Rails apps to DigitalOcean Kubernetes a few years ago using the Cuber gem and say it works perfectly.
Runs production apps with around 500 users each on shared CPU droplets and recommends premium AMD.
Not a single five-minute downtime in over four years.
DigitalOcean has worked great for over a month with no issues or ID verification.
Their first droplet is still around nine years later and DigitalOcean was always reliable.
Runs half a dozen sites and many subdomains on a single DigitalOcean Ubuntu droplet.
Used DigitalOcean with no issues ever; the only reason to leave is the price.
Has run postfix mail servers on DigitalOcean droplets for about 10 years.
Customer since the early days and always totally satisfied, though also uses much cheaper OVH.
About ten years on DigitalOcean with only once or twice an issue.
A DigitalOcean customer for over 8 years without problems.
A DigitalOcean managed database with standby and read-only node for over two years without lag or issues.
Seven or eight years on a DigitalOcean managed database, amazingly solid and better tuned than their own.
Runs 10-12 managed MySQL instances on DigitalOcean with no performance issues.
Five-plus years on DigitalOcean, overall satisfied; missing a managed NAT gateway.
Clusters on DO, Linode, AWS and Hetzner over a decade: DigitalOcean never had an incident in years.
Common questions about DigitalOcean
What do customers say about DigitalOcean?
Most customers find it reliable, cheap and simple, often running droplets for years without problems. The main complaint is support, with new accounts auto-blocked or suspended and a few accounts and data deleted after failed payments, often with little explanation. Some are frustrated by blocked outbound email ports.
Is DigitalOcean worth it?
Of the 121 reviews with a clear verdict, 53% are positive, 14% mixed and 33% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about DigitalOcean?
The praise reviewers mention most: reliable (38 reviews), great value (23 reviews) and easy to use (13 reviews). For example: They moved from Vultr to DigitalOcean and describe the difference in reliability and support as night and day.
What are the most common complaints about DigitalOcean?
The complaints reviewers mention most: poor support (34 reviews), outages (9 reviews) and slow (6 reviews). For example: Account was blocked after running ten shared-CPU droplets at 100% for an experiment and could not be unlocked.
What does the signal score of 76 mean?
It's how well reviewed DigitalOcean is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of DigitalOcean?
Category: Cloud platform.
Where do these DigitalOcean reviews come from?
212 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.
