After six years, a 64GB droplet suffered two incidents in a year, the latest 8+ hours, with generic support replies.
76signal
212reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
53% Positive14% Mixed33% Negative
Most customers find it reliable, cheap and simple, often running droplets for years without problems.
What customers love, and what they don’tWhat customers noticed
Customer reviews (212)
Add your reviewShowing 11 reviews mentioning outages Show all
As a new DigitalOcean customer coming from AWS, their demo droplet stopped responding to the network after 3 days with no SSH access. Their support only pointed to the recovery console, and they wasted about 10 hours.
Two outages on DigitalOcean App Platform since October, the last lasting about 1.5 hours.
After moving from AWS, their DigitalOcean servers went down on day one for 20+ hours with only generic support emails.
On DigitalOcean Kubernetes a specific node randomly loses network connectivity, more often than on GKE.
Their DigitalOcean server went unreachable and accounts locked out; a later reply says it came from failed payments and a team-email setting.
After two private network outages with no communication they moved droplets in house to much faster hardware; says DigitalOcean has turned to crap.
DigitalOcean S3/CDN gave constant 4xx/5xx errors for a game distribution project and support was unhelpful.
DigitalOcean suspended network connectivity to their droplet during an inbound DoS rather than mitigating it, and they say write speeds are poor.
Dirt cheap for personal use where hours of downtime are fine, but would never use it for production.
Says DigitalOcean Spaces goes offline far more than S3.
Common questions about DigitalOcean
What do customers say about DigitalOcean?
Most customers find it reliable, cheap and simple, often running droplets for years without problems. The main complaint is support, with new accounts auto-blocked or suspended and a few accounts and data deleted after failed payments, often with little explanation. Some are frustrated by blocked outbound email ports.
Is DigitalOcean worth it?
Of the 121 reviews with a clear verdict, 53% are positive, 14% mixed and 33% negative. The praise mentioned most is reliable. The most common complaint is poor support.
What do people like about DigitalOcean?
The praise reviewers mention most: reliable (38 reviews), great value (23 reviews) and easy to use (13 reviews). For example: They moved from Vultr to DigitalOcean and describe the difference in reliability and support as night and day.
What are the most common complaints about DigitalOcean?
The complaints reviewers mention most: poor support (34 reviews), outages (9 reviews) and slow (6 reviews). For example: Account was blocked after running ten shared-CPU droplets at 100% for an experiment and could not be unlocked.
What does the signal score of 76 mean?
It's how well reviewed DigitalOcean is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of DigitalOcean?
Category: Cloud platform.
Where do these DigitalOcean reviews come from?
212 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.
