Showing 1 review mentioning poor support Show all
They were charged an unexpected $249 after paying a domain invoice manually, were refunded, then had their site disabled again and were told to pay anyway. They describe inconsistent answers from support and no accountability.
“Shortly after, I noticed an unexpected $249 USD charge on my card that I had not authorized, since I never paid that manually”
The praise reviewers mention most: helpful support (1 review) and reliable (1 review). For example: They call WPX chat support fantastic and suggest simply chatting with them when stuck.
The complaints reviewers mention most: poor support (1 review), slow (1 review) and surprise bill (1 review). For example: They were charged an unexpected $249 after paying a domain invoice manually, were refunded, then had their site disabled again and were told to pay anyway. They describe inconsistent answers from support and no accountability.
6 are quotes from discussions on Reddit, each linked to the original post. Customer reviews are checked for spam before they appear, and only they count toward the star rating; quotes never do.