Satisfied netcup customer: unbeatable price versus performance, good network speeds and a slowish but always clueful support team.
77signal
83reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
61% Positive21% Mixed18% Negative
Strong performance on low-priced root servers; the gripe is slow support and tough cancellation.
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Customer reviews (83)
Add your reviewShowing 4 reviews mentioning helpful support Show all
Longtime customer running dozens of servers with rare, brief downtime and knowledgeable German support that responds lightning-fast with the SLA package.
Runs many cloud servers with no problems, helpful support and no downtime, finds uploading custom disk images easy and prices amazing; the only catch is paying a few months upfront.
RS 4000 G11 root server excellent with no downtime in four months and good support.
Common questions about netcup
What do customers say about netcup?
netcup is praised for strong performance and reliability at low prices, particularly its root servers, with many long-term customers happy. The main downside is slow or unhelpful support and account handling, including long verification, hard-to-cancel contracts and minimum terms. A few reported network outages.
Is netcup worth it?
Of the 71 reviews with a clear verdict, 61% are positive, 21% mixed and 18% negative. The praise mentioned most is great value. The most common complaint is poor support.
What do people like about netcup?
The praise reviewers mention most: great value (28 reviews), reliable (24 reviews) and fast (13 reviews). For example: Runs an API, MCP servers, analytics, uptime monitoring and Forgejo on one netcup VPS for 12.60 euros a month.
What are the most common complaints about netcup?
The complaints reviewers mention most: poor support (12 reviews), outages (5 reviews) and hidden fees (3 reviews). For example: Says netcup is fine while you pay but turns difficult when you try to cancel, even after the contract ends.
What does the signal score of 77 mean?
It's how well reviewed netcup is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of netcup?
Category: VPS hosting.
How does netcup rank?
#1 in Best VPS Hosting 2026, ranked by real customer reviews.
Where do these netcup reviews come from?
83 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.