Could not connect over FTP or update their sites during the outage, though their existing sites kept working, and says they have had no problems in several years with Hostwinds before this.
43signal
12reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
8%92% Negative
Customers describe a severe outage that left sites and servers down for a day or two, with client-area lockouts and little communication from support.
What customers love, and what they don’tWhat customers noticed
Customer reviews (12)
Showing 11 reviews mentioning outages Show all
Had three servers down for over 48 hours with no information from Hostwinds and plans to move to a new host.
Used Hostwinds for a few years without issues, but their server hosting a newly released app's backend has been down for 48 hours with customer service suddenly unavailable.
Has multiple sites and databases on Hostwinds that went offline and came back repeatedly for 24 hours with a broken ticketing system; credentials were reset and needed a support email to regain access.
Received an unpaid-bill email despite paying on time through PayPal, then lost client-area access with all websites down and only AI chat bots on live chat.
Had two Linux VPSes restart unexpectedly during the outage and could no longer log in with their passwords.
Many-year customer who found service rock solid until recently, then had their VPS terminated without warning followed by this outage, and will not renew.
Customer of eight years whose VPS hosting three business sites was accidentally deleted by Hostwinds and restored after a complaint; then the server went down again with the client area inaccessible and no timeframe.
Locked out of the Hostwinds client area for a second day while needing to work on a client's website.
Dropped the ball twice in four months while setting up a client domain and site, making them impossible to recommend.
Business servers suffered migration hiccups, email problems, public AWS backup exposure, and a server update that broke SSL on older browsers.
Common questions about Hostwinds
What do customers say about Hostwinds?
Customers describe a severe outage that left sites and servers down for a day or two, with client-area lockouts and little communication from support. Several had used it for years without trouble before this, but some plan to leave.
Is Hostwinds worth it?
Of the 9 reviews with a clear verdict, 0% are positive, 0% mixed and 100% negative. The praise mentioned most is great value. The most common complaint is outages.
What do people like about Hostwinds?
The praise reviewers mention most: great value (1 review) and transparent pricing (1 review). For example: A lot of success running a LEMP stack on an unmanaged VPS of about 1 core and 2 GB for roughly 10 dollars a month, though support confirms things so often it can get frustrating.
What are the most common complaints about Hostwinds?
The complaints reviewers mention most: outages (11 reviews), poor support (7 reviews) and email delivery problems (1 review). For example: Had three servers down for over 48 hours with no information from Hostwinds and plans to move to a new host.
What does the signal score of 43 mean?
It's how well reviewed Hostwinds is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Hostwinds?
Category: VPS hosting.
Where do these Hostwinds reviews come from?
12 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.