A WordPress host user finds Namecheap hosting workable with decent support and email, but had SSL trouble and it is slower than SiteGround.
55signal
87reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
21% Positive14% Mixed65% Negative
Namecheap Hosting is praised by some for cheap, no-frills cPanel hosting with friendly support, but more customers report poor support, slowness and outages, including a datacenter outage that took many sites and mailboxes down for hours.
What customers love, and what they don’tWhat customers noticed
Customer reviews (87)
Add your reviewShowing 12 reviews mentioning helpful support Show all
Runs WordPress sites on Namecheap hosting, ridiculously affordable, and credits fantastic support when a plugin took a site down.
A customer who moved 8 mailboxes and a site to Namecheap says support answers by email within about 10 minutes and answered every issue.
Used Namecheap for years with no issues, great support and pricing.
A user finds Namecheap faster than Bluehost for small sites, at about $20 a year, with amazing support.
A small-business site owner has found Namecheap's WordPress hosting reliable in the past, with good customer service.
A small non-profit hosts its site on Namecheap with no problems, and support has always been good when needed.
A Namecheap shared hosting customer pays monthly on the $5.88 plan and had no issues, with support helping them start fresh.
Their EasyWP site suddenly showed a 503 error; Namecheap's server had crashed and it was fixed within 30 minutes of contacting support.
Namecheap hosting is cheap no-frills cPanel with fantastic tech support compared with others.
Found a website-builder bug fixed within 24 hours with updates from support.
Paid about $4 for hosting with SSL and $11 for a domain, and support installed the SSL for them.
Common questions about Namecheap Hosting
What do customers say about Namecheap Hosting?
Namecheap Hosting is praised by some for cheap, no-frills cPanel hosting with friendly support, but more customers report poor support, slowness and outages, including a datacenter outage that took many sites and mailboxes down for hours. It suits hobby or low-stakes sites better than email-dependent businesses.
Is Namecheap Hosting worth it?
Of the 48 reviews with a clear verdict, 21% are positive, 15% mixed and 65% negative. The praise mentioned most is great value. The most common complaint is poor support.
What do people like about Namecheap Hosting?
The praise reviewers mention most: great value (5 reviews), easy migration (4 reviews) and helpful support (4 reviews). For example: A small non-profit hosts its site on Namecheap with no problems, and support has always been good when needed.
What are the most common complaints about Namecheap Hosting?
The complaints reviewers mention most: poor support (20 reviews), outages (12 reviews) and slow (5 reviews). For example: Namecheap suspended an account for resource abuse, demanded an upgrade, and tried to sell the site backup for $15.
What does the signal score of 55 mean?
It's how well reviewed Namecheap Hosting is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Namecheap Hosting?
Category: Shared hosting.
Where do these Namecheap Hosting reviews come from?
86 are quotes from Reddit and YouTube, each linked to the original. 1 was written by customers here. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.