Six years and still likes DreamHost, but recent Cloudflare and SSL renewal headaches and slipping support, and the cheapest shared tier was painfully slow for clients.
67signal
129reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
39% Positive20% Mixed41% Negative
Reliable shared and VPS hosting that many have stayed with for years; managed WordPress can be slow.
What customers love, and what they don’tWhat customers noticed
Customer reviews (129)
Add your reviewShowing 6 reviews mentioning poor support Show all
During a DreamHost server disruption their site was down and files hard to download; support refused backups, though the issue later turned out to be a plugin.
Years on DreamHost, started with great support and fair prices, but support is now hit or miss and prices have steadily climbed.
Satisfied for 25 years, but lately the site is offline more often, once for 2.5 hours, and support bounces tickets and downplayed the downtime.
Slow DreamHost VPS with a 1.8s TTFB that support could not fix after raising limits, though agents were nice; a blank test page also loaded slowly.
17-year customer whose 20+ client sites on a DreamHost VPS were blank for 36+ hours after a server move, with a false resolved email and no ETA.
Common questions about DreamHost
What do customers say about DreamHost?
DreamHost is mostly praised for reliable shared and VPS hosting with helpful support, and many users have stayed for years. Downsides are few: some slowness on managed WordPress plans, a long outage for one customer, and price rises on VPS.
Is DreamHost worth it?
Of the 71 reviews with a clear verdict, 39% are positive, 20% mixed and 41% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about DreamHost?
The praise reviewers mention most: helpful support (12 reviews), reliable (12 reviews) and great value (8 reviews). For example: On DreamHost since 2008; went back after SiteGround renewal sticker shock, and support helped once when stuck.
What are the most common complaints about DreamHost?
The complaints reviewers mention most: poor support (16 reviews), slow (14 reviews) and outages (9 reviews). For example: Websites on a DreamHost VPS were down 3 days; support only said to wait, with no ETA or cause, so they are leaving.
What does the signal score of 67 mean?
It's how well reviewed DreamHost is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of DreamHost?
Category: Shared hosting.
Where do these DreamHost reviews come from?
129 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.