They run two WordPress sites and report recurring downtime and connection issues at night, plus a hacked site noticed a month late so backups were infected. Support said everything looked fine, so they decided to leave.
67signal
129reviewsi
A score out of 100. Negative and mixed reviews take points off, and so does having only a few reviews, so a handful of glowing reviews can’t beat a product many people like.
39% Positive20% Mixed41% Negative
Reliable shared and VPS hosting that many have stayed with for years; managed WordPress can be slow.
What customers love, and what they don’tWhat customers noticed
Customer reviews (129)
Add your reviewShowing 18 reviews mentioning outages Show all
During a DreamHost server disruption their site was down and files hard to download; support refused backups, though the issue later turned out to be a plugin.
Small WordPress site on roughly $8 a month DreamHost plan is often slow or unreachable with 504 errors, and support did not help much.
DreamHost VPS is simple to manage for email, SSL and PHP but has more downtime than their Lightsail sites.
Managed WordPress then VPS kept crashing; DreamHost bumped RAM to 2GB, fixed it and gave free years, but the renewal price now looks astronomical.
After 25 years, email changes and static sites going down more often made them leave, though they loved DreamHost for most of that time.
After about 10 years on shared hosting, DreamHost moved their site to a new PHP version without telling them and lost the backups.
A DreamHost shared server went down for a week with vague updates so the client moved to Hostinger.
Customer since 2006 battling peak-time 503 errors on shared hosting from noisy neighbors; reports get answered with upsells.
Satisfied for 25 years, but lately the site is offline more often, once for 2.5 hours, and support bounces tickets and downplayed the downtime.
A DreamHost VPS migration left client sites with no files for over 10 hours, with little communication from support.
Websites on a DreamHost VPS were down 3 days; support only said to wait, with no ETA or cause, so they are leaving.
On a decade-old DreamHost dedicated server, sites crash for minutes every few days and support has refused for months to fix the dashboard restart.
Customer since 2008; a two-day DreamHost outage forced key sites away, and a new $5/month Extended PHP Support fee added to the frustration.
Has 3 DreamHost VPS; one had terrible uptime and speed until DreamHost moved them to another VPS, which fixed it, though the move came with little notice.
Their WordPress site on DreamHost suddenly threw a 503 error. Support later said the site security flagged a false positive and shut it down, and they restored it.
DreamHost VPS support is available in chat and eager to help, but TTFB is slow and sites keep going down despite a fix.
17-year customer whose 20+ client sites on a DreamHost VPS were blank for 36+ hours after a server move, with a false resolved email and no ETA.
Common questions about DreamHost
What do customers say about DreamHost?
DreamHost is mostly praised for reliable shared and VPS hosting with helpful support, and many users have stayed for years. Downsides are few: some slowness on managed WordPress plans, a long outage for one customer, and price rises on VPS.
Is DreamHost worth it?
Of the 71 reviews with a clear verdict, 39% are positive, 20% mixed and 41% negative. The praise mentioned most is helpful support. The most common complaint is poor support.
What do people like about DreamHost?
The praise reviewers mention most: helpful support (12 reviews), reliable (12 reviews) and great value (8 reviews). For example: On DreamHost since 2008; went back after SiteGround renewal sticker shock, and support helped once when stuck.
What are the most common complaints about DreamHost?
The complaints reviewers mention most: poor support (16 reviews), slow (14 reviews) and outages (9 reviews). For example: Websites on a DreamHost VPS were down 3 days; support only said to wait, with no ETA or cause, so they are leaving.
What does the signal score of 67 mean?
It's how well reviewed DreamHost is, out of 100. Negative and mixed reviews take points off, and so does having only a few reviews: a service needs plenty of them, compared with the most-reviewed services here, to reach the high 80s and 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of DreamHost?
Category: Shared hosting.
Where do these DreamHost reviews come from?
129 are quotes from Reddit, each linked to the original. Customer reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.