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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.

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Microsoft AzureNegative

Reddit · r/AZURE · 29 days ago

After 4 years on Azure, an unannounced host migration took their MySQL master offline for 45 seconds, causing a week of recovery, and support did not meaningfully respond for almost 2 months. They are migrating to AWS from around $70K a month of spend.

Microsoft AzureMixed

Reddit · r/AZURE · 337 days ago

They found unused Cosmos DB accounts with provisioned throughput, sometimes geo-replicated, and cutting each container to 100 RU/s trimmed almost 10 percent of their department's cloud spend. They also suspect Log Analytics ingestion costs are mostly unneeded.

Google CloudMixed

Reddit · r/googlecloud · 340 days ago

Their whole Google Cloud account was suspended for alleged crypto-mining after a framework vulnerability, taking their SaaS down for about three days with no help from support. It was reinstated after a Google staffer escalated, though a Serverless VPC connector needed recreating.

Google CloudNegative

Reddit · r/googlecloud · 350 days ago

They had run one small VM on Google Cloud for years at about $10-11 a day, then a compromise ran up roughly $181,000 of Vertex AI charges. Support confirmed the compromise but refused any adjustment, citing a Startup classification, and costs kept accruing after billing was disabled.

Google CloudNegative

Reddit · r/googlecloud · 547 days ago

Their personal account was left as billing admin on a former employer project and Google keeps chasing them for a bill they cannot access. They say support emails come from different people and contradict each other, and it has dragged on since February.

Google CloudNegative

Reddit · r/googlecloud · 667 days ago

They bought a translation app on a Google Cloud backend that cost about $1500 a month, then found a $450,000 charge in 1.5 months after a compromised API key. Google offered only $50k in credits, there was no easy hard spend cap, and they are migrating off.