Reddit · r/fastmail · yesterday
After reporting several bugs, the replies showed no grasp of the problem and then communication stopped.
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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.
Reddit · r/fastmail · yesterday
Every contact with support has been outstanding in quality and reliability, with a sense of being taken seriously.
Reddit · r/fastmail · 2 days ago
Recently moved their custom-domain email to Fastmail and loves it; Squarespace price rises prompted looking at hosting.
Reddit · r/fastmail · 3 days ago
Waited about 12 hours on the trial, then paid for two years; likes the clean interface, fast site and app, and runs aliases and a custom domain.
Reddit · r/fastmail · 3 days ago
Came over from Proton, tried mailbox.org, and returned to Fastmail; found support great when needed.
Reddit · r/fastmail · 3 days ago
On the Fastmail trial after leaving Proton; so far finds few limitations, works with their own domain and masked emails, and likes the clean UI.
Reddit · r/Infomaniak · 3 days ago
Support couldn't accommodate a custom webmail subdomain, leaving users confused by the mismatched login domain.
Reddit · r/fastmail · 4 days ago
Opened tickets about mail providers not receiving their custom domain emails and a billing issue; nine days later neither was resolved, and authenticated mail was still landing in spam.
Reddit · r/degoogle · 6 days ago
A couple of years on Proton and it has been fine.
Reddit · r/degoogle · 6 days ago
Very happy with Fastmail, with many domains to choose from and masked email used often.
Reddit · r/degoogle · 7 days ago
Moved from Proton and Tuta to mailbox.org with a custom domain; fine for years apart from clunky interfaces.
Reddit · r/degoogle · 7 days ago
Left Tuta for mailbox.org and likes it, with third-party app support and a custom domain.
Reddit · r/degoogle · 7 days ago
Four years on mailbox.org without issues, but support could not fix downgrade errors over three weeks.
Reddit · r/degoogle · 7 days ago
Found Tuta support extremely bad: overcharged, a support post unapproved, and three days for an answer, so they deleted the account.
Reddit · r/degoogle · 7 days ago
Tuta blocked two paid accounts and one free account, and their card could not be used on a new account without emailing support.
Reddit · r/degoogle · 7 days ago
Uses mailbox.org with a custom domain; does not love the interface and has heard of sent mail landing in spam, but incoming mail is fine.
Reddit · r/fastmail · 7 days ago
Has been a Fastmail customer for about five years and is very satisfied overall, praising its support documentation and noting it was easy to reach support the three times they needed it, while not always agreeing with its decisions.
Reddit · r/fastmail · 7 days ago
Picked Zoho over Fastmail for a first custom domain because it was cheaper and after two years has no reason to move.
Reddit · r/degoogle · 7 days ago
A couple of years on Tuta; works great apart from a weak spam filter.
Reddit · r/degoogle · 7 days ago
Enjoys Tuta though the UI is disliked by some and third-party clients are unsupported.
Reddit · r/degoogle · 7 days ago
Set up Fastmail on a new domain over a weekend; easy and everything works great.
Reddit · r/emailprivacy · 8 days ago
They used the basic plan with their own domain and it worked flawlessly, with quota warnings only when forwarding and moving many mails; they call it cheap and good.
Reddit · r/fastmail · 8 days ago
Has used Fastmail with their own domains for about 15 months. Finds the support very good and human, and likes the configurability even though the many settings felt overwhelming at first, plus the detailed headers, boolean search and subdomain aliasing.
Reddit · r/fastmail · 8 days ago
Has used Fastmail for several months and likes the 1Password masked email integration. Says the apps just work, has no complaints and considers it great value for the money.
Reddit · r/emailprivacy · 9 days ago
They have used Migadu for 3 years on the Micro plan with two domains, called it their best choice, had only two issues that were solved quickly, and never hit daily limits.
Reddit · r/degoogle · 9 days ago
Used Fastmail a couple of years before Proton and found it good, but now seems pricier.
Reddit · r/fastmail · 9 days ago
Used Proton Mail with SimpleLogin for two years before switching to Fastmail. Found the domain transfer smooth and simple, and has zero complaints about the web, desktop or Android apps so far.
Reddit · r/emailprivacy · 10 days ago
After several years on Fastmail they let the subscription lapse because they never needed the 60 GB storage and found it too expensive for their light use.
Reddit · r/emailprivacy · 10 days ago
They have paid for Fastmail for 5 years with no issues but can no longer justify about 60 euro per year.
Reddit · r/emailprivacy · 10 days ago
They tried Migadu but all mail, including 2FA codes and login prompts, always arrived about 5 minutes late.
Reddit · r/degoogle · 10 days ago
Finds Fastmail's organisation far easier than Proton for a real inbox, and less buggy with a rock-solid app.
Reddit · r/degoogle · 10 days ago
Three months testing mailbox.org for the move out of Gmail; very solid and covers the basics and more.
Reddit · r/emailprivacy · 10 days ago
Found the mailbox.org UI clunky and dated with no dedicated app when trying to set it up.
Reddit · r/degoogle · 10 days ago
Migrated family to Zoho Mail on a shared domain; works fine and is affordable, though with more spam false positives than Google.
Reddit · r/degoogle · 10 days ago
Signed up in 2025 with a custom domain and wildcard; uneventful and as wanted, though mail rules are weak.
Reddit · r/degoogle · 10 days ago
About six months on mailbox.org via IMAP with a custom domain and a training spam filter, pretty good.
Reddit · r/degoogle · 11 days ago
Switched from Proton to Fastmail for email, calendar and files.
Reddit · r/degoogle · 11 days ago
Migrated from Gmail to Fastmail with easy import and replies from within Fastmail.
Reddit · r/degoogle · 11 days ago
Uses Fastmail and stopped looking for anything better.
Reddit · r/degoogle · 11 days ago
Tuta deactivated their account twice, so they moved to Runbox and had no problems since.
Reddit · r/degoogle · 11 days ago
Says they have never been able to keep a Tuta account active, paid or otherwise, calling it a dealbreaker.
Reddit · r/degoogle · 11 days ago
A week-old Tuta account stopped logging in with invalid credentials and the recovery code failed too.
Reddit · r/degoogle · 11 days ago
After confirming a new Tuta account, the next day login failed with invalid credentials despite correct details.
Reddit · r/degoogle · 11 days ago
A new Tuta account worked for one day and then returned invalid login credentials.
Reddit · r/degoogle · 11 days ago
Could not create a free Tuta account without emailing support, which soured them.