Reddit · r/webhosting · 7 days ago
Has used DigitalOcean for years, finds it very reliable and has never needed to contact support because it has always just worked.
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Fresh experiences from real customers, collected from Reddit, YouTube and blogs and linked to their sources.
Reddit · r/webhosting · 7 days ago
Has used DigitalOcean for years, finds it very reliable and has never needed to contact support because it has always just worked.
Reddit · r/webdev · 15 days ago
Stopped using Railway after security incidents and because prices skyrocketed once there was some traffic; now on cheaper Hetzner servers.
Reddit · r/AZURE · 16 days ago
They could not open a support ticket during the outage even as owner and creator of the subscription, getting through automated support agents only to be told to ask their provider to open it.
Reddit · r/AZURE · 16 days ago
They had about an hour of trouble with their SQL elastic pool in West Europe where the server was reachable but no tables were accessible.
Reddit · r/AZURE · 16 days ago
They saw not only SQL problems but also disconnected virtual machines during the West Europe incident, all of which came back later.
Reddit · r/AZURE · 16 days ago
Their AKS VMs were live migrated several times a week, which exposed a Redis client config issue causing latency and pod restarts. After tuning pings and keep-alives they have had no VM freeze in months.
Reddit · r/AZURE · 16 days ago
They ran a cluster of 40 then 120 nodes on Azure and hit network backplane flooding, fixed by bigger VMs and then API refactoring. They say Azure documents these best practices poorly.
Reddit · r/selfhosted · 16 days ago
Liked not thinking about infrastructure on Railway, but recent downtime is a blocker and they are looking at self-hosting.
Reddit · r/AZURE · 17 days ago
They found the Azure health history still showed no event for their subscriptions during the West Europe incident and felt the status and health reporting is lacking.
Reddit · r/AZURE · 17 days ago
They saw no problem during the West Europe outage because their Azure SQL server is only privately accessible, which they suspect explains why others were hit.
Reddit · r/AZURE · 17 days ago
They had to restart a stuck elastic pool with eight databases during the incident, with SSMS not showing logins and a job looping on authentication.
Reddit · r/AZURE · 17 days ago
Their VMs sat on full servers with no capacity, so every small hiccup shuffled the whole rack slowly, and they eventually moved region.
Reddit · r/AZURE · 17 days ago
Their Windows VMs crashed right after provisioning with disk hardware errors and a month of work with support, including kernel dumps, got no result. They switched from spot to on-demand VMs at higher cost.
Reddit · r/AZURE · 17 days ago
They hit an Azure SQL outage in West Europe where connections failed intermittently and tables could not be listed in SSMS on the primary of their failover group, while the read-only failover copy looked fine.
Reddit · r/AZURE · 17 days ago
They could connect to their server but not browse the databases in their Azure SQL elastic pool, and restarting the pool failed with an internal server error while service health showed nothing.
Reddit · r/AZURE · 17 days ago
They lost metrics and databases during the West Europe elastic pool outage, a restore failed, and support gave no response for two hours beyond generic automated replies.
Reddit · r/webdev · 17 days ago
They chose Railway for its managed setup and infrastructure visualizer at a price close to a VPS, and say it is far cheaper than AWS for them, despite its reliability issues.
Reddit · r/AZURE · 18 days ago
For a month their AKS Linux VMs froze together with connectivity issues and support was not useful. Switching from Dasv6 to Dsv7 stopped the freezes but costs more.
Reddit · r/AZURE · 18 days ago
They lost invoice access entirely, and after weeks support told them to create another subscription for billing. First-line support just follows a script until a senior engineer gets involved.
Reddit · r/webdev · 18 days ago
They report essentially zero downtime in the 5 years their team has used Render.
Reddit · r/devops · 18 days ago
AI API key stolen via Railway; an Anthropic alert, not Railway, revealed it, and a spend cap limited the loss.
Reddit · r/googlecloud · 20 days ago
As a student they used the $300 trial to host a Minecraft server on virtual machines and ended up with a $157 charge. Their billing account is closed and support redirects them to an automated assistant.
Reddit · r/googlecloud · 20 days ago
With about a decade in cloud, they ran two startups on GCP and never had a billing or alerting issue.
Reddit · r/devops · 20 days ago
Railway is insanely fast to deploy with a nice UI, but security and reliability let them down; switching permanently.
Reddit · r/webdev · 21 days ago
After an earlier outage they moved their services from Railway to AWS. After the latest incident they cancelled their subscription, saying even the support page would not load.
Reddit · r/webdev · 21 days ago
Their team spent a full day rotating secrets after the Railway incident and lost count of the complaints in their chat.
Reddit · r/devops · 21 days ago
Beta site on Railway: Gemini key abused for about $2k in two hours, no notice from Railway, deleted all accounts.
Reddit · r/devops · 21 days ago
Started on Railway because it was easy and cheap, but two years of outages and the breach handling are pushing them off.
Reddit · r/devops · 21 days ago
On a 7-day Railway trial, could not deploy on day 3 and is not happy.
Reddit · r/devops · 21 days ago
Moved everything to Cloudflare; Railway's infrastructure stability was not consistent.
Reddit · r/webdev · 21 days ago
API credits drained despite usage limits after the Railway breach, and they could not redeploy for 30+ hours.
Reddit · r/devops · 21 days ago
Revoked an OpenAI key before it was used, but says Railway has had too many issues and will use a better-known host for sensitive apps.
Reddit · r/webdev · 22 days ago
They had downtime during the Railway incident while they redeployed their app on DigitalOcean, and do not plan to return.
Reddit · r/webdev · 22 days ago
They describe a Railway outage running toward 48 hours with their availability dropping from 99% to about 95%.
Reddit · r/webdev · 22 days ago
Their app got a big traffic boost from a podcast shoutout, but new users could not sign up and they could not deploy a fix because Railway deployments were down.
Reddit · r/webdev · 22 days ago
They say Railway's status page claimed slow builds while deployments were not working at all, even on the pro plan.
Reddit · r/webdev · 22 days ago
Railway asked them to change exposed variables but they could not deploy a new build, leaving their service inoperable.
Reddit · r/webdev · 22 days ago
They moved their Rails apps to DigitalOcean Kubernetes a few years ago using the Cuber gem and say it works perfectly.
Reddit · r/webdev · 22 days ago
They use Heroku for all their client work and say elsewhere they have had no issues in about 10 years.
Reddit · r/devops · 22 days ago
Cybersecurity worker says Railway was unreliable for six months before the env-var breach and is moving off.
Reddit · r/devops · 22 days ago
Solo founder's OpenAI and Anthropic keys were compromised; rotated them but could not deploy because Railway paused deployments.
Reddit · r/devops · 22 days ago
Anthropic disabled a Railway-linked key after unauthorized use; Railway never notified them.
Reddit · r/devops · 22 days ago
Outages are common on Railway and the breach handling gave no proper notifications or dashboard warning.
Reddit · r/devops · 22 days ago
Spent hours rotating keys after the Railway breach only to find the new ones leaked again; fixes would not deploy.
Reddit · r/devops · 22 days ago
Liked Railway but the env-var breach spooked them into moving small projects to EC2.
Reddit · r/devops · 22 days ago
Production database down for hours with no way to restore or redeploy on a Hobby plan.
Reddit · r/webdev · 22 days ago
Third time burned by Railway; migrated their business to DigitalOcean.
Reddit · r/webdev · 22 days ago
Many issues lately; says Railway is not worth the $200/month they pay and is moving.
Reddit · r/devops · 22 days ago
After the Railway incident, migrating to Fly.io was far easier than expected, about 30 minutes.
Reddit · r/webdev · 22 days ago
OpenAI key leaked through the Railway incident and was burned; a spend cap limited the loss.
Reddit · r/devops · 22 days ago
OpenRouter disabled leaked keys; Railway never said which projects or keys were affected.
Reddit · r/devops · 22 days ago
Their Anthropic key was used by an unknown party after the Railway breach and deployments stayed down for 10-14 hours.
Reddit · r/devops · 22 days ago
A 7k increase in OpenAI costs from a key leaked via Railway.
Reddit · r/webdev · 23 days ago
They say Railway has had major issues for over a year and two incidents in two days left them unable to update projects. Even support was down, and they are asking for an alternative.
Reddit · r/webdev · 23 days ago
They needed to ship an important product and Railway had been unable to deploy for 12 hours.
Reddit · r/webdev · 23 days ago
They could not deploy a critical update to their PHP services during the Railway outage and had to take the services down.
Reddit · r/webdev · 23 days ago
As a paying customer running client applications, they could not access projects or deploy during the outage. They give Railway 24 hours before cancelling their subscription.
Reddit · r/webdev · 23 days ago
They moved projects off Railway after the underlying GCP provider cut it off for about a day. They also saw services locking up and needed repeated restarts.
Reddit · r/webdev · 23 days ago
Railway deployments began failing just before they pushed their new Android app announcement to production, and had been down since.
Reddit · r/webdev · 23 days ago
They have thousands of users and could not deploy during the Railway outage, so they are asking for alternatives.
Reddit · r/webdev · 23 days ago
They have the opposite experience of the complaints: they are amazed by Railway's performance and by the features they get for the cost.
Reddit · r/googlecloud · 24 days ago
They deliberately run on Google-operated regions in Belgium and the Netherlands rather than the London colo region. They were unaffected by the europe-west2 outage and hope it leads to improvements.
Reddit · r/AZURE · 27 days ago
They have used Azure since 2010 but are migrating to AWS after a year in which they say support went from present to non-existent.
Reddit · r/googlecloud · 27 days ago
Free-tier Flask apps deployed on Render were suspended, forcing a search for alternatives.
Reddit · r/AZURE · 28 days ago
They once had a support ticket open for a year; the issue was known but support said they lacked access to fix it.
Reddit · r/googlecloud · 28 days ago
They see capacity shortages across many GCP machine families and regions, even on the alternative GCP suggested, which threatens production scaling.
Reddit · r/AZURE · 29 days ago
Despite paying for a support subscription, their Azure ticket was answered by an AI that kept asking and suggesting.
Reddit · r/AZURE · 29 days ago
After 4 years on Azure, an unannounced host migration took their MySQL master offline for 45 seconds, causing a week of recovery, and support did not meaningfully respond for almost 2 months. They are migrating to AWS from around $70K a month of spend.
Reddit · r/aws · 33 days ago
They call Lightsail an insecure dev machine on the internet but useful for spinning up different OSs, and they use it to test arm64.
Reddit · r/aws · 33 days ago
They call Lightsail Containers a hidden gem and the cheapest managed container host, used for web and internal apps for over 4 years with zero maintenance.
Reddit · r/nextjs · 33 days ago
Hosts a site on Fly.io with no problems and perfect 100 scores across the board on page insights.
Reddit · r/selfhosted · 34 days ago
They run a Python app with a 2.2 GB SQLite database on a 2 GB, 2 vCPU Lightsail instance at 12 dollars a month, and its CPU burst capacity is exhausted, slowing migration and workers.
Reddit · r/googlecloud · 35 days ago
They report almost all GCP machine types (C3, C4, C4A, N4A, N2, N4) currently unavailable and call it a disaster.
Reddit · r/selfhosted · 35 days ago
Paid account suddenly said the trial ended, nothing worked, and support was useless.
Reddit · r/hetzner · 38 days ago
Clusters on DO, Linode, AWS and Hetzner over a decade: DigitalOcean never had an incident in years.
Reddit · r/aws · 38 days ago
Tried AWS Lightsail once and never liked it because of poor performance.
Reddit · r/aws · 44 days ago
Found AWS-native snapshot consistency tricky for SQL Server on EC2 if not set up right, and had a restore fail once.
Reddit · r/VPS · 47 days ago
Left DigitalOcean because the control panel interface lags terribly.
Reddit · r/googlecloud · 50 days ago
They tried for five days to migrate to Cloud SQL Enterprise Plus, which worked in every region except us-central1.
Reddit · r/webdev · 51 days ago
They run their C# app as a docker image with docker-compose on a DigitalOcean droplet, fronted by nginx and letsencrypt.
Reddit · r/googlecloud · 51 days ago
They spent a month failing to get a Kubernetes networking setup working on AWS EKS, then had it working the same day on GKE, which uses eBPF.
Reddit · r/googlecloud · 51 days ago
Their new GCP free-tier project was suspended within seconds of enabling Gmail APIs. The appeal got a nonsense reply and no further answer, so they filed to delete the whole org.
Reddit · r/googlecloud · 53 days ago
Their startup project on Google Cloud was hit by an exploited old service account that spammed Model Garden APIs for 20+ hours, producing a charge of about 600k they cannot pay.
Reddit · r/googlecloud · 53 days ago
At their company, moving terabytes of Cloud Storage data from Standard to Archive tier triggered Class A operation charges of about $170k. They say Google would hold the customer responsible, so no refund was possible.
Reddit · r/googlecloud · 55 days ago
They run many training workloads on GKE with H100 GPUs and say it has been great so far, and they like the project structure. They found Azure VMSS painful and slow when scaling about 1000 L4 GPUs.
Reddit · r/googlecloud · 55 days ago
They have been on GCP for 7 years and criticise Google for not implementing network ACLs and for pushing everything into Private Service Connect. They say VPC Service Controls only covers googleapis.
Reddit · r/googlecloud · 55 days ago
They call Google Cloud enterprise support a joke and add from their own experience that most of their issues are known bugs with no ETA for a fix.
Reddit · r/digital_ocean · 56 days ago
Runs production apps with around 500 users each on shared CPU droplets and recommends premium AMD.
Reddit · r/digital_ocean · 56 days ago
Not a single five-minute downtime in over four years.
Reddit · r/digital_ocean · 57 days ago
Shared CPU droplets for internal apps and testing without problems for years.
Reddit · r/digital_ocean · 57 days ago
Shared droplets caused occasional Minecraft lag spikes, but work fine for production cron scripts and they are very happy overall.
Reddit · r/digital_ocean · 57 days ago
Tested shared premium AMD droplets and is moving all servers since no performance impact is noticeable.
Reddit · r/AZURE · 58 days ago
They would trust Azure with production only if UI, support and reliability matched AWS, and their one Azure use case has constant issues.
Reddit · r/digital_ocean · 58 days ago
Moved to DigitalOcean because droplets are cheap and the support is still really good.
Reddit · r/digital_ocean · 58 days ago
After 10 years DigitalOcean capped domains at 20 per account and only raised their 132 to 50, so they are leaving.
Reddit · r/aws · 59 days ago
Runs self-managed database nodes on EC2 for network control and NVMe drives, plus a fleet for ECS task placement.
Reddit · r/selfhosted · 59 days ago
Free Oracle VPS works for IPv4 termination with WireGuard behind CGNAT.
Reddit · r/digital_ocean · 59 days ago
Moved from AWS and GCP to DigitalOcean for the simple UI, but a redesign has cluttered the dashboard.
Reddit · r/selfhosted · 60 days ago
They moved an internal Docker tool to DigitalOcean App Platform and found it pretty seamless. They chose it to avoid hardening and maintaining a VPS themselves.
Reddit · r/AZURE · 60 days ago
They report about 2600 dollars in unexpected Azure charges and cannot find how to open a billing or support ticket, only seeing a refund option that loops back.
Reddit · r/googlecloud · 60 days ago
They stopped using Google Cloud because usage billing controls are obscure and only notifications can be set, with no hard limit.
Reddit · r/AZURE · 62 days ago
Their Azure account was hacked and used to create unnecessary virtual machines and storage accounts. After Azure investigated, the invoice was reverted.
Reddit · r/AZURE · 62 days ago
They had a billing case in which the Azure billing team forgave a 15 dollar debt.
Reddit · r/AZURE · 63 days ago
Their Azure startup account with about 10k in credits was apparently compromised, leaving roughly 550k in unauthorized Marketplace charges over 9-13 days. Azure support initially said no fraud was detected, and they had no MFA set up.
Reddit · r/googlecloud · 64 days ago
An old public API key was abused for Gemini usage and ran up about $87K in 5 hours before the budget alert arrived. Google offered a $55K credit, leaving them about $32K to pay, and they plan to look for other providers.
Reddit · r/googlecloud · 64 days ago
A billing account and project they never created were generated in Google Cloud and they were charged $70. Support could only give a simple refund and could not fix the root cause.
Reddit · r/webdev · 67 days ago
Railway's only downside for them is occasional downtime and outages.
Reddit · r/webdev · 69 days ago
Railway has had flaky uptime in recent months though the developer experience is nice.
Reddit · r/webdev · 70 days ago
Runs a Node and Postgres production setup on Railway that has been solid for background jobs and cron.
Reddit · r/webdev · 70 days ago
Railway handles Node and Postgres with zero configuration headache and its built-in cron jobs work flawlessly.
Reddit · r/webdev · 70 days ago
Left Render for Cloudflare Workers because of cold starts.
Reddit · r/webdev · 71 days ago
Using Railway on a project for a while with no complaints; simple setup and pay for what you use.
Reddit · r/webdev · 71 days ago
Runs a Node and Postgres stack with about a hundred users on Railway; it has been solid for months.
Reddit · r/webdev · 71 days ago
Railway is cheap and easy but a couple of major outages took hours to resolve; moving off to AWS.
Reddit · r/webdev · 71 days ago
Render is super easy but webhooks only come with the $20/mo plan, so they moved to a cheaper Hetzner VPS.
Reddit · r/AZURE · 72 days ago
They find unoptimized Azure cost slightly higher than AWS but for them it ends up cheaper thanks to lower transaction and bandwidth costs.
Reddit · r/AZURE · 73 days ago
They are moving a legacy single-subscription environment to landing zones and support only raised their subscription limit from 5 to 10 while repeatedly demanding business justification. They remained blocked for weeks.
Reddit · r/devops · 74 days ago
A min-instances=1 setting sat unnoticed in their Cloud Run config for months and quietly cost $206 in idle warm containers. They only caught it because config changes now land in a reviewed diff.
Reddit · r/googlecloud · 76 days ago
They have used Google for 8+ years but hit capacity problems, including an 8 hour period without one instance, and are now talking to AWS and OCI.
Reddit · r/googlecloud · 76 days ago
They are struggling to provision AlloyDB and Valkey clusters on GCP because of capacity limits.
Reddit · r/googlecloud · 76 days ago
They keep hitting stock out errors on regular CPU instances across node sizes and regions, and must search all regions for on-demand compute.
Reddit · r/googlecloud · 76 days ago
They have C4 capacity problems on GCP and may have to move production GKE workloads to another region.
Reddit · r/AZURE · 79 days ago
They found suspicious sign-ins and a very large Azure bill, stopped all components and contacted Microsoft.
Reddit · r/selfhosted · 91 days ago
On a non-PAYG free account gets only about 50Mbps each way, the standard cap for free accounts.
Reddit · r/googlecloud · 95 days ago
Their service account keys lived only in GitHub Actions secrets, yet the same compromise happened to them, and they could not reach support.
Reddit · r/devops · 95 days ago
Added free Oracle nodes to a home Nomad cluster over WireGuard for extra compute at no cost.
Reddit · r/devops · 98 days ago
In France, repeatedly gets out-of-capacity errors trying to create the free 24GB A1 server.
Reddit · r/selfhosted · 98 days ago
On a PAYG A1 instance in Stockholm measured about 1.9 Gbps down and 2 Gbps up, so no 50 Mbps cap.
Reddit · r/digital_ocean · 99 days ago
DigitalOcean permanently deleted their infrastructure after a billing issue and refused any refund or explanation after escalation.
Reddit · r/googlecloud · 101 days ago
A commitment applied on a FinOps recommendation led to a roughly $12,100 charge, and support first promised a full refund in writing then reversed to 50 percent after repeated agent handoffs.
Reddit · r/googlecloud · 101 days ago
They pay for the most expensive enterprise support and say it is still hit or miss, with calls declined or rerouted for months, worse than basic AWS support.
Reddit · r/selfhosted · 101 days ago
Took about two months of scripted attempts to get an Ampere A1 without a PAYG account.
Reddit · r/googlecloud · 103 days ago
They ship faster on Cloud Run and avoid the works-in-dev-not-in-prod issues they had with Lambdas.
Reddit · r/webdev · 103 days ago
Forgot an experimental EC2 instance for two weeks and was billed about $1,700.
Reddit · r/VPS · 107 days ago
DigitalOcean has worked great for over a month with no issues or ID verification.
Reddit · r/AZURE · 112 days ago
Their multi-region setup (SQL primary/secondary, app services with Traffic Manager, Kubernetes in both regions) failed over automatically during the West US outage with little impact.
Reddit · r/AZURE · 113 days ago
During the West US outage their App Services and even the scm portals were unreachable for at least 30 minutes before the portal showed an alert.
Reddit · r/AZURE · 113 days ago
During the West US outage their traffic was not reaching the Application Gateway and VPN gateway failed; they say moving to another region would take days to weeks and cost thousands.
Reddit · r/AZURE · 113 days ago
During the West US outage they lost connectivity to several Windows VMs while Ubuntu VMs were unaffected, a redeploy did not help, and they could not open Cloud Shell.
Reddit · r/AZURE · 113 days ago
Their AKS clusters in US West were not working for several hours during the outage.
Reddit · r/digital_ocean · 113 days ago
Using DigitalOcean since 2012 but, having seen abysmal support even before the layoffs, would never recommend it for an important workload.
Reddit · r/digital_ocean · 113 days ago
Has used DigitalOcean for more than twelve years, likes the fixed payments and always-available resources, and recalls only one unrecoverable droplet crash; support is just OK.
Reddit · r/digital_ocean · 113 days ago
Years on DigitalOcean, dislikes that everything has a public IP and that the managed databases have few tuning options, and has an unresolved network issue with dropped connections and DNS failures; support has been useless.
Reddit · r/digital_ocean · 113 days ago
Ran sites and a SaaS on DigitalOcean Kubernetes and droplets but moved to AWS because all outgoing SMTP is blocked and support said it cannot be unblocked.
Reddit · r/AZURE · 115 days ago
They report about 16,000 dollars in unauthorized Azure AI Foundry charges after an apparent account compromise and have a billing support case open.
Reddit · r/webdev · 116 days ago
Has used DigitalOcean since 2017, almost ten years, with no complaints.
Reddit · r/webdev · 117 days ago
Runs all web infrastructure on DigitalOcean droplets; monthly bill varies by only about $50 in the worst cases.
Reddit · r/webdev · 117 days ago
Uses Lightsail for unified communications: fixed and heavily subsidized cost, but not business-ready and needs separate infrastructure to manage.
Reddit · r/selfhosted · 118 days ago
Got a free instance but found it flaky, needing constant reboots because sshd broke.
Reddit · r/googlecloud · 120 days ago
A compromised service account was used to spin up VMs, producing an $8.8K bill; billing support denied the waiver and a debt recovery notice followed.
Reddit · r/googlecloud · 120 days ago
They lost about 2k through Google API keys with no limits, but after a month Google made them whole again.
Reddit · r/googlecloud · 121 days ago
They got a 47k dollar bill over two days and three months later have no resolution, so they have moved off Google where they can.
Reddit · r/digital_ocean · 121 days ago
Their DigitalOcean startup program application got no answer for weeks, so they switched to Google Cloud and Dokploy.
Reddit · r/googlecloud · 122 days ago
They had a 5K spike within a few hours and billing support, after bot chat and escalation to a human agent, waived it.
Reddit · r/selfhosted · 122 days ago
Upgraded to PAYG but still could not create an instance in any of the three availability domains in their region.
Reddit · r/selfhosted · 122 days ago
Tried to register for Oracle Cloud twice and each time was rejected at the final stage for an unclear reason.
Reddit · r/googlecloud · 123 days ago
They say Google Cloud is bad after a similar billing incident and are moving everything off GCP.
Reddit · r/selfhosted · 123 days ago
Got a free Ampere instance last week in the Sydney data center.
Reddit · r/googlecloud · 126 days ago
They were banned from GCP in 2023 during a college hackathon and had their Shell access blocked, apparently over policy violations they did not know about.
Reddit · r/googlecloud · 126 days ago
They had a service account with only a logging role exploited and an attacker still managed to use the Gemini API on it.
Reddit · r/digital_ocean · 126 days ago
A four-year droplet was trouble-free, but changing account access took two weeks of back and forth and apparently wiped their SSH keys.
Reddit · r/googlecloud · 127 days ago
They use the Maps API on a personal account without a payment method and say it simply disables itself when the monthly limit is reached.
Reddit · r/digital_ocean · 127 days ago
After an expired card renewal failure, DigitalOcean deleted the droplet and all associated backups.
Reddit · r/googlecloud · 128 days ago
They used startup program credits and then got a 200 dollar overage bill while Vertex AI drained the rest of the credits after a tool used their Cloud account.
Reddit · r/googlecloud · 129 days ago
They switched to Azure as their main cloud because they think GCP is not mature enough, and say Google support was helpless on a spend issue.
Reddit · r/googlecloud · 129 days ago
They accidentally paid for usage meant to be covered by student credits, and customer support helped them recover all of the money.
Reddit · r/googlecloud · 129 days ago
They saw billing jump from about 50 dollars monthly to almost 20K in a day after enabling Gemini on an old project, and the billing cap did not stop it.
Reddit · r/googlecloud · 129 days ago
They had an AI agent loop and spend nearly 400 dollars overnight and find Google's monitoring and limit tools confusing.
Reddit · r/googlecloud · 130 days ago
They report owing Google Cloud about 36K dollars after hackers abused their Maps API access to run up Gemini usage, and are seeking a Google contact.
Reddit · r/googlecloud · 130 days ago
They got hit with a huge Maps API bill, and after about a month of polite escalation requests got 90% credited back.
Reddit · r/googlecloud · 130 days ago
They were charged 400 dollars in one hour from a Google Maps API on their website and say they have had no message from support.
Reddit · r/googlecloud · 130 days ago
They ran a test data population for a local app and suddenly had a 400 dollar bill, having not realised how expensive the requests were.
Reddit · r/googlecloud · 130 days ago
They have an ongoing 55k dollar bill dispute and managed to get an escalation manager looking into their case.
Reddit · r/googlecloud · 134 days ago
They incurred the same kind of runaway charges in May and a Google support specialist declined their case without giving a reason.
Reddit · r/googlecloud · 141 days ago
They were banned in May 2025, and three appeals since have stayed in processing with no response from Google.
Reddit · r/webhosting · 145 days ago
They self-host mail with mailcow on an 8GB DigitalOcean instance and it has worked fine for family, friends and small orgs, roughly 80-100 mailboxes.
Reddit · r/digital_ocean · 148 days ago
After a failed $25 payment their client's DigitalOcean account was terminated and resources permanently deleted about 48 hours after the first warning.
Reddit · r/hetzner · 148 days ago
Calls DigitalOcean dogshit compared with Hetzner when comparing CPU benchmarks.
Reddit · r/digital_ocean · 151 days ago
Their first droplet is still around nine years later and DigitalOcean was always reliable.
Reddit · r/digital_ocean · 152 days ago
Satisfied with a $6 droplet and good pricing and UX, but contradictory credit-program communications make them leave.
Reddit · r/webdev · 156 days ago
They used DigitalOcean as their go-to server provider for many years (not recently) and found its tutorials fantastic.
Reddit · r/webdev · 157 days ago
They host their personal static site on DigitalOcean App Platform free tier and get a $0 invoice each month.
Reddit · r/devops · 158 days ago
They were recently unable to get cores for PostgreSQL and Kubernetes in Azure North and West Europe.
Reddit · r/AZURE · 160 days ago
A longtime AWS user learning Azure for a year, they find deploying resources with Terraform takes twice as long.
Reddit · r/AZURE · 160 days ago
A former data center builder, they have run workloads on Azure for years, would not go back, and judge the bundled services worthwhile compared with colo.
Reddit · r/devops · 161 days ago
They hit a Postgres Flexible issue in East US and were told to move region, then had vCPU quota requests for AKS in East US 2 backlogged for days with no support reply.
Reddit · r/devops · 161 days ago
They could not start even the cheapest VM during the day because of capacity limits, and at a previous company could not power all VMs on at once to patch.
Reddit · r/devops · 161 days ago
They are moving workloads off Azure because of long-running East US capacity constraints, weak networking and poor support.
Reddit · r/devops · 161 days ago
They had to relocate about 10 live applications between regions because of quota availability.
Reddit · r/AZURE · 161 days ago
Having used both clouds for a long time, they find Azure stronger on PaaS, Microsoft integration and security, but fiddly compared with AWS.
Reddit · r/AZURE · 161 days ago
In their experience Azure scales very well with fewer than 50 developers and the portal is practical for enterprise apps, though the CLI feels bulky.
Reddit · r/AZURE · 161 days ago
They find Azure's scaling and pricing model and security model horrible and confusing, with tier gating that forces costly SKU upgrades.
Reddit · r/AZURE · 161 days ago
They like Azure's searchable portal and say Entra integration, such as managed identity auth to Postgres, is amazing.
Reddit · r/AZURE · 161 days ago
After using both clouds for a long time, they say Azure gives them headaches with unfinished features, and Linux admin is clunky.
Reddit · r/webdev · 163 days ago
They have run a $4 DigitalOcean VPS with SQLite and Cloudflare R2 as their favorite setup for a while, able to run practically any server.
Reddit · r/devops · 166 days ago
Over 5 years across two companies they have had good experiences with Azure frontline support, which escalates to the product team and gets issues resolved in a timely manner.
Reddit · r/devops · 167 days ago
They have run AKS with a load balancer and app gateway on Azure for 5+ years at under 10k a month without anyone pressuring them to use managed services.
Reddit · r/devops · 167 days ago
They run large GKE Autopilot clusters that handle updates, scaling and a service mesh by themselves after setup, so no dedicated platform team is needed. They note it is expensive.
Reddit · r/devops · 167 days ago
Their team took Azure startup credits, then ended up on a $7900 monthly bill for Kubernetes nodes, CDN, load balancers, functions and databases. They say Azure pushed managed services and nearly closed their account, so they moved off.
Reddit · r/devops · 167 days ago
Their Azure RDS-to-Flexible Server migration tool never worked, and support took 4 days to say so. They also hit capacity shortages and were told to try again at night.
Reddit · r/devops · 167 days ago
They say Azure Professional Direct support has never fixed a problem for them, spending months asking for debug data before saying nothing can be done. AWS Enterprise support has helped them far more.
Reddit · r/devops · 167 days ago
Their startup ran managed Docker services and VMs on Azure credits. They were denied higher credit tiers, which they link to being easy to migrate away, though they call the program amazing with helpful resources.
Reddit · r/googlecloud · 168 days ago
A compromised Gemini API key ran up about $19,000 on their nearly idle account, charges kept growing after deleting everything, and billing support gave only generic replies.
Reddit · r/googlecloud · 168 days ago
They had a similar runaway bill over a year ago, negotiated it down to about 2k, and are still arguing with Google to reduce it.
Reddit · r/digital_ocean · 168 days ago
After an early $25 usage-threshold billing hold, DigitalOcean suspended the account with a same-day deadline and deleted four years of data.
Reddit · r/VPS · 169 days ago
They say DigitalOcean support does not read what is sent and just auto replies.
Reddit · r/selfhosted · 169 days ago
Uptime has been really bad lately with no error logs; migrating to another host.
Reddit · r/AZURE · 171 days ago
They built an MCP agent on Container Apps and Azure AI Foundry with scale to zero, spent under NZ$10 so far, saw 10 to 30 second cold starts, and liked the built-in observability.
Reddit · r/webdev · 176 days ago
They call GCP the most user hostile cloud and say its support experts do not know the product, so customers must re-educate them.
Reddit · r/googlecloud · 177 days ago
They woke up to a bill of around 75 lakh INR from generative API calls on their project.
Reddit · r/webdev · 177 days ago
They switched to Azure app containers after the Railway outage and found it surprisingly easy using the Azure CLI.
Reddit · r/webdev · 177 days ago
Their production sites went down in a Railway outage and they could not reach the .env keys stored there, so they plan to switch.
Reddit · r/webdev · 177 days ago
They say Railway has gone down repeatedly because of Google, and they left after the first incident.
Reddit · r/webdev · 177 days ago
Their CRM with 30+ clients was inaccessible during the Railway outage and they plan to move to DigitalOcean and keep daily database backups.
Reddit · r/webdev · 177 days ago
As a solo dev they find Railway makes deployment and backend previews easy with little setup, and call it a good experience so far despite the outage.
Reddit · r/webdev · 177 days ago
They like Railway's development tooling and use its CLI a lot to trigger deployments on their staging environment.
Reddit · r/webdev · 177 days ago
This is their second Railway outage in four months and they are now planning to move to AWS.
Reddit · r/webdev · 177 days ago
They just started with Railway and enjoy the developer experience, performance and pricing, but their traffic dropped to zero in the outage and they call it a warning shot.
Reddit · r/webdev · 177 days ago
They chose Railway Metal for their deployments but found the dashboard had been flipped to public cloud without their knowledge.
Reddit · r/webdev · 177 days ago
They report frequent service issues on Railway lately and are in the middle of migrating to Koyeb.
Reddit · r/selfhosted · 178 days ago
Using Railway and likes it, but the free hobby tier is gone and $5/month is steep for early stages.
Reddit · r/selfhosted · 180 days ago
Free VMs are usually unavailable and, when granted, are randomly removed without clear reasons.
Reddit · r/googlecloud · 181 days ago
A Cloud Run app behind IAP and GCIP suddenly lost sign-in across 14 deployments, and despite paying thousands monthly for enhanced support it took days with no replication.
Reddit · r/googlecloud · 183 days ago
Their account was suspended for alleged abuse after a hackathon, locking them out of billing and projects while a charge still hit their card. Appeals went unanswered until a support ticket eventually fixed it.
Reddit · r/selfhosted · 183 days ago
Has used Oracle's free ARM VM for a couple of years and finds it very stable.
Reddit · r/devops · 184 days ago
Four weeks on Railway Pro for database and software: no complete outages, but timeouts on heavy calculations and deploy problems.
Reddit · r/googlecloud · 187 days ago
They love the platform but say first-line support cannot interpret bug evidence, so you need an account rep to escalate.
Reddit · r/googlecloud · 187 days ago
They found Google Cloud a mess to navigate as a new user, with help pages pointing to deprecated information.
Reddit · r/googlecloud · 187 days ago
They like GCP design but call its support the worst they have seen and report finding dozens of bugs in its services.
Reddit · r/googlecloud · 187 days ago
They had a gcloud and Workspace issue open for over a month while support bounced them between teams without a fix.
Reddit · r/googlecloud · 187 days ago
Their team uses GCP and finds it a colossal pain to use and ungodly expensive.
Reddit · r/googlecloud · 187 days ago
They tried moving Cloud Run workloads to Azure for a client and had real problems with the docs and with building from a plain Dockerfile.
Reddit · r/googlecloud · 188 days ago
Having worked with both AWS and GCP in enterprises, they prefer GCP for org hierarchy, console UI, VPC setup, Kubernetes and data products, though internal navigation and escalations are harder.
Reddit · r/googlecloud · 188 days ago
They have had a P1 case open for almost a month and support gave them hallucinated gcloud commands, then ended the call when challenged.
Reddit · r/googlecloud · 188 days ago
They say GCP support is poor even at enterprise level, with cases taking months and half-baked features, but its ML services are second to none.
Reddit · r/googlecloud · 188 days ago
They use both clouds and like GCP Kubernetes and global VPCs, but found GCP account reps churned and less supportive than AWS teams.
Reddit · r/aws · 188 days ago
Main DB writer sat in the affected us-east-1 AZ during the May 2026 thermal event and was badly hit.
Reddit · r/aws · 189 days ago
During a us-east-1 power event had a degraded EBS volume and a t2 instance in bad shape; a stop/start fixed it.
Reddit · r/sveltejs · 189 days ago
Has run a SvelteKit app on Railway with Drizzle and hosted Supabase for nearly two years without seeing the error others hit.